Verified Company
Chandler and the team at Superstorm Roofing & Siding are a clear choice for any exterior repairs to your , roof, siding, gutters or windows. Especially so when you think you might need to file an insurance claim. Their process, knowledge and expertise of the insurance claims process is second to none. Choose these professionals to help you get the best outcome from your roof repair or roof replacement.
Reply from Superstorm Roofing & Siding
2025.11.19
Ryan, appreciate the kind words. We strive as a company to listen to our customers needs, help identify their problem areas, and provide them solutions. We definately enjoyed the time we were able to work with you and help you find your families solution. We look forward to the next time we can serve once again! Again, we do appreciate you! -The Superstorm Team
I had my roof replaced today. The process was extremely smooth and easy. Chandler was extra helpful and guiding me through this process. The roofers were efficient and cleaned everything when they were done. I couldn’t have asked for a better experience. Thank you, Chandler my roof looks great!!
Worked with superstorm, had an amazing experience. The owner, chandler, was super friendly, helpful and easy to work with. I would definitely recommend them.
Reply from Superstorm Roofing & Siding
2025.09.05
Racheal, We really appreciate the review. Sometimes our team works in a quiet and unknowingly way to help our community. So glad we were able to help you with your needs the other day! Reach out anytime we will continue to do our best!
Waking up to a tree through a roof is a very stressful experience. I got a couple quotes and Chandler stood out to me. He was honest, genuine, and took the time to answer all my questions (and I had a lot)! Our situation was a bit more complicated as I am not located in the same state and Chandler went above and beyond to make sure we were involved in the process, just like we were there on site with him. He even went as far as talking to his mom about how horrible our situation was and they both said an extra prayer for us that the nightmare rental would become much easier to deal with...and I think it might have worked! :)
The office staff was just as helpful! Abby was great at answering another slew of questions that I had with kindness and patience.
We have a bit more work to do on our properties and there are zero chances we would consider using anyone else.
Thank you so much Chandler & Team!!
Chandler was here on time and examined our roof for us free of charge. He took photos for future comparison and ongoing evaluation. We appreciated his feedback and will stay in contact with him. Great customer relations!
Reply from Superstorm Roofing & Siding
2025.08.21
We love getting feedback like this. Not every inspection results in repairs, replacement, or any work to be done for that matter. Being able to document a property for our customers and community is as important and one could argue even more important than after repairs are needed to be completed. "Apples to Apples" having a comparison from before to after is such a value. We appreciate the review and we look forward our next inspection and hopefully bill of good health of your home!
Reply from Superstorm Roofing & Siding
2025.08.17
Harry we appreciate your review. In our efforts to better understand reviews we try to research each and every review that we recieve so we can better ourselves and our business. We are unable to do such "review" of your review. We would like to open the lines of communication for you. Our office number is 515-225-4880 in our quest to improve we can discuss in more depth your review and work to improve. We are unable at this time as we have no record/project to draw from. We wish you the best and look forward to hearing from you.
Chandler Steffy came out and was extremely helpful in addressing the leaking soffit vent problem. I'm extremely happy with his expertise and informing me of roofing issues. Definitely recommend Superstorm and will utilize in the future.
Reply from Superstorm Roofing & Siding
2025.08.18
David, Thank you for the opportunity in helping you identify where that pesky leak appeared to be coming from. It always starts with baby steps and finding the "leak", many times in that attic space. Appreciate the Review!
We were very pleased with Chandler’s professionalism, helpfulness and candor! We will definitely keep his card and use Superstorm repeatedly! We were also very happy with the price for his services!
Reply from Superstorm Roofing & Siding
2025.07.30
Barbara, we so appreciate this review. We always love to be able to solve problems that property owners have on the spot. Appreciate your business!
At the beginning of our project, the company showed strong communication and a genuine willingness to help. They seemed invested in delivering quality work and were responsive to feedback. Unfortunately, that initial promise did not last.
Fast forward six months, and a few issues with the work began to surface—nothing major, but things that required attention and follow-up. I reached out multiple times, hoping for the same responsiveness I experienced early on. Instead, I was ghosted.
Reply from Superstorm Roofing & Siding
2025.05.16
We appreciate your feedback and are sorry to hear that your experience did not meet your expectations after the initial stages of your project. It’s concerning to learn about the lack of follow-up and responsiveness you faced. We value communication and are committed to addressing any issues that arise. Please reach out to us directly so we can resolve your concerns and improve our service moving forward. Thank you for bringing this to our attention.
These guys not only got on the roof but also flew drones over my property and provided a thoroughly detailed report that showed me everything I needed to know. I loved their professionalism.
Reply from Superstorm Roofing & Siding
2025.04.26
Thank you, John, for your fantastic review! We're thrilled to hear that you appreciated our thorough approach and the use of drone technology. Professionalism is a top priority for us, and we're glad it made a positive impression on you. If you need any further assistance in the future, we're here to help!
BEST SERVICE and BEST BUSINESS INTEGRITY
My underground gutter drain is clogged. I called multiple drain/plumbing companies and was quoted very high price with no guarantee that the drain will be unclogged at that price. I thought about other alternatives like rerouting the gutter so it drains water to a different location instead of that underground drain. Chandler Steffy stopped over for a quote on possibly rerouting gutters. When he got to my house, instead of offering me a quote and selling me on services, he asked to see if he can use my water hose to try and unclog the drain. Within 5-10 minutes, he unclogged the drain and found the lid of the drain where the underground drain goes to. UNBELIEVABLE SERVICE!!! I offered to pay him but he said no. He just saved me over ONE THOUSAND dollars. I can’t remember the last time when a business is trying to honestly help me instead of trying to make money on services/products they provide. Chandler is an owner with business integrity. Before him, I have 2 other gutter companies coming out but they were only trying to sell me services. Chandler was the only one who is there to HELP SOLVE THE PROBLEM.
Reply from Superstorm Roofing & Siding
2025.04.17
Amy, a humble thank you for the review. Every so often we come across the much simpler fix than what appears to be.
It was a little outside the box thinking and a little understanding of the small things that get missed in "New Construction" process. In this case... the sodding company laying sod over the water pop-up emitter. What appeared to be a clogged or plugged drain was only 2 inches of sod and a 6-inch circle of grass that needed cut out.
We spent maybe 10 minutes figuring it out and the rest is behind us! So happy to help!
Finding the right contractor with the knowledge behind their service is so important. In this case depending on "Who" you would have chosen a $1000 to $2000 savings!
Look forward to our next opportunity to serve you again!
-Chandler & The Superstorm Roofing & Siding Team!
It was a little outside the box thinking and a little understanding of the small things that get missed in "New Construction" process. In this case... the sodding company laying sod over the water pop-up emitter. What appeared to be a clogged or plugged drain was only 2 inches of sod and a 6-inch circle of grass that needed cut out.
We spent maybe 10 minutes figuring it out and the rest is behind us! So happy to help!
Finding the right contractor with the knowledge behind their service is so important. In this case depending on "Who" you would have chosen a $1000 to $2000 savings!
Look forward to our next opportunity to serve you again!
-Chandler & The Superstorm Roofing & Siding Team!
We were very pleased with the service provided. We were missing part of a shingle and didn’t know if we could get someone out to do that small of a job. Someone was out within 2 days of our call and brought the correct color of shingle with him and had it replaced within a few minutes. Super happy with this company!
Reply from Superstorm Roofing & Siding
2025.04.11
Thank you for your wonderful feedback, Peg! We're thrilled to hear that you were pleased with our prompt service and that we could quickly resolve your shingle issue. It's our goal to provide efficient and reliable assistance, regardless of the size of the job. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
I had my roof replaced in early 2021 after the derecho in August 2020.
Could not figure out why I was having random spots come through my garage drywall. So I would trace and date them to see if they grew. One spot continued to grow and others started popping up. I called in a different contractor to look. The picture is what he found. Water had been going in through the holes (from 2021-present) into my attic, through the ply wood flooring and insulation then staining the drywall in my garage.
Originally I would have thought twice about going public with this, but seeing as during the storm repair siding project (2020-2021)we actually had to have the foreman come back out as we found the contractors only put INSTALLION we paid for on the front of the house and not on the back.
I did have two pieces of facia fall off and they were quick to respond and put them back up, which was nice, but should they have fallen off in the first place?
I called and left a message. I will see how they respond and then change my review if warranted.
Reply from Superstorm Roofing & Siding
2024.07.24
Melanie,
As hard as it is to get a review such as this it is also a very valuable review for our team. Since receiving your review an hour ago our team has begun researching the details behind your review and your project.
It is our priority to first be able to meet with you and address your concerns stated above as well as any other concerns. It is then our goal to address those concerns for you and make each of them right for you. Finally, we will as a company review your project as a company so that we can identify areas within your project that we can improve on as a company and make the changes and adjustments so that we can not only better serve you but serve all of our past and future customers even better.
We are excited to share with you that we have already made changes within the company since the Derecho event in 2020 -21. We have included check and balance processes to eliminate problem areas such as yours. We have made changes within our team both in office as well as field staff. As a company we have implemented touch points throughout the projects with customers extending our communication not only from direct field staff bit with office staffing as well.
With all these adjustments and changes it does not solve the problems of the past. It has, however, helped us identify problems in the project in real time that we as a company can address while still in the production stage.
We look forward to resolving your problem at hand and look forward to serving you the best we can at this time. Please look forward to our team reaching out to further conversation for this resolution.
Sincerely,
Superstorm
Office# 319-284-1017
As hard as it is to get a review such as this it is also a very valuable review for our team. Since receiving your review an hour ago our team has begun researching the details behind your review and your project.
It is our priority to first be able to meet with you and address your concerns stated above as well as any other concerns. It is then our goal to address those concerns for you and make each of them right for you. Finally, we will as a company review your project as a company so that we can identify areas within your project that we can improve on as a company and make the changes and adjustments so that we can not only better serve you but serve all of our past and future customers even better.
We are excited to share with you that we have already made changes within the company since the Derecho event in 2020 -21. We have included check and balance processes to eliminate problem areas such as yours. We have made changes within our team both in office as well as field staff. As a company we have implemented touch points throughout the projects with customers extending our communication not only from direct field staff bit with office staffing as well.
With all these adjustments and changes it does not solve the problems of the past. It has, however, helped us identify problems in the project in real time that we as a company can address while still in the production stage.
We look forward to resolving your problem at hand and look forward to serving you the best we can at this time. Please look forward to our team reaching out to further conversation for this resolution.
Sincerely,
Superstorm
Office# 319-284-1017
I am so happy with the service of these guys! During one of Iowa’s crazy windy days, we had a cable rip out some of our siding, and our fascia started coming off. I reached out and within a day Chandler was out checking the damage, and we got scheduled for the repairs. In the interim I noticed I had some water spots going on which freaked me out, so I asked them to add that to the list of things to help us with. There were some issues with our attic and how exhaust fans were set up. Everything is fixed now! Which makes me feel so much better. Chandler and Will did a great job of showing and explaining exactly what the problems were every step of the way - and everything was done so quickly. They even recommended another business to help me out with my insulation, which could use some TLC. Overall I’m very happy with the results and highly recommend these guys.
Chandler was professional start to finish and did a wonderful job installing our dog door. Thank you!
Reply from Superstorm Roofing & Siding
2024.12.22
We always love helping our four legged friends have the best in life. They are our best friends! Thank you for reaching out to us!
-Superstorm Team
-Superstorm Team
The team at Superstorm Restoration provided me with professional and personable service to replace my roof and siding. They worked with me and my insurance company to make sure all aspects of the damage to the house were covered. The quality of work to remove and install the roofing and siding was very good. When we did not see things eye to eye, they worked with me to meet my needs. In my experience, Superstorm is an honest company that provided high quality workmanship and a level of commitment to customer satisfaction you rarely see today.
Reply from Superstorm Roofing & Siding
2024.10.22
Connie, we so appreciate your personal review of our company and services. Roofing and siding can so often be some of the hardest home improvement projects especially when you it involves damages from a storm event or with outside parties being involved. At times it may not go exactly as planned, and those are the times as a company we really try to make the extra effort. We appreciate you turning to us to complete your work and we look forward to our continue relationship as we continue to be here if any future needs arises! Thank you!