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Reviews ( 660 )

Halli
2024.12.20
Verified
Very Good
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Ursula
2024.12.10
Verified
Sehr schön und empfehlenswert !
☺Frühstück reichhaltig , frisch und vielseitig . Service aufmerksam und freundlich.
Wahlmöglichkeiten zwischen verschiedenen Frühstücksorten und Roomservice sehr gut!
Neben den Cocktails schöne Angebote mit Snacks und zum Mittag - und Abendessen in BB Lounge.
Schöne Pools.
Parkplatz in Tiefgarage inclusive.
☹Lage der Suite (Akamai) diesmal nahe am Kreisverkehr und daher etwas laut.
Weite Wege und nicht leichte Orientierung im Haus.
Dear Ursula thank you for sharing your feedback! We're delighted to hear that you enjoyed the variety and quality of the breakfast, as well as the pools and convenient parking. We also appreciate your comments on the service. We apologize for the noise near the Akamai suite and any difficulty with navigating the property. We’ll take your feedback into account to improve the guest experience. We hope to welcome you back soon for an even better stay! The Baobab Suites Team

Graciela
2024.12.09
Verified
Exceptional
Adrian
2024.12.09
Verified
Wonderful

Maratas
2024.11.28
Verified
Wonderful
☺ Breakfast was pretty good, everything was there
Dear Maratas Thank you so much for your review. We are very glad to read you enjoyed breakfast We hope to welcome you again very soon! Best regards, The Baobab Suites Team
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Frank
2024.11.25
Verified
Wonderful

Thelma
2024.11.17
Verified
Exceptional

Roberto
2024.11.14
Verified
Exceptional

Debbie
2024.11.11
Verified
Lovely relaxing stay
☺ It was all very good, staff were exceptional.
Dear Debbie,
Thank you so much for your review.
We are very glad to read you enjoyed your stay with us.
We hope to welcome you again very soon!
Best regards,
The Baobab Suites Team
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Radogna
2024.11.10
Verified
Exceptional

Monica
2024.11.09
Verified
Exceptional

Stevie
2024.11.04
Verified
A mixed bag - some bits remain good but some of the other elements they have tried to change have definitely not worked.
☺ The suites are still very nice - particularly those with good views of the sea and higher up and set back a bit. Avoid the subterranean ones. Also some staff (particularly Javier, Corina etc at reception) are extremely helpful.
☹ The food in the bar and via room service is awful - truly awful. Not sure what has happened, as when we stayed here for October half term, two years ago it was good. Last week though it was so disappointing. Really poor menu and the food was so bad it was almost comical. Think tiny squashed burgers with eight to ten limp and cold chips scattered on a plate with no salad / dressing of any kind. Also a real shame that while there used to be a good and buzzy bistro / cafe in the sports club, that is now gone. Breakfast is now in a basement underneath reception. The previously good cafe at the sports club has been replaced by a restaurant only open in the evening and, it seemed, largely empty. Only a tiny cafe bar there now unable to do much more than coffees. All the nice and healthy food / smoothies etc is no longer available. This is a real pity as families staying here with young children (ie the vast majority of the guests) usually find it much harder to eat outside the hotel (you need to book to eat early in the evening or alternatively organise a baby sitter). However because the food is now so bad at the hotel, most people, like us, ate elsewhere (their F & B takings must have fallen off a cliff). Also some of the staff working in the bar were terrible - not properly trained and moody / surly.
Dear Stevie,
Firstly we would like to thank you for taking the time to share your experience.
It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests.
We invite you to come back in a future in order to see our improvements.
Best regards,
The Baobab Suites Team

Sarah
2024.11.01
Verified
Outstanding. Our second stay and we'll be back again without doubt.
☺ The beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast boxes delivered to your room so you can enjoy breakfast outside in privacy and enjoy the view, the cleanliness, the rooms being equipped with pretty much everything. It is truly beautiful and staff are incredible.
☹ The pool is far too cold. I didn't use it once, which is a big part of my holiday as I adore swimming. Apparently, it is 26 degrees, but it is baltic.
Dear Sarah,
Thank you very much for taking the time to share your experince and to leave us your feedback.
We are very glad to read you enjoyed your holidays with us.
We hope to see you back again in a future.
Best regards,
The Baobab Suites Team
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Ignacio
2024.10.29
Verified
Exceptional

Denis
2024.10.28
Verified
Good
☺ Nice concept, good breakfast
☹ Finishing and standard of the rooms lacks a bit
Dear Denis,
Thank you very much for your review.
We appreciate your feedback and we will pass it on to our managers.
We hope to see you again in a future.
Best regards,
The Baobab Suites Team

Georgina
2024.10.28
Verified
Pleasant

Frederik
2024.10.25
Verified
☺Ontbijt. Wellness de massage
☹Ligging
Dear Frederik,
Thank you very much for your review.
We are glad to read you enjoyed our facilities and our staff.
We are sorry to hear you did not like the location of the room. Our suites with jacuzzis are in different areas of the hotel.
We hope to see you again and please contact us so we can allocate you in a different location next time.
Best regards,
The Baobab Suites Team
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Guðlaugur
2024.10.24
Verified
Exceptional
Fayna
2024.10.19
Verified
FIN DE SEMANA EN EL HOTEL BAOBAB
☺El desayuno bufet fue excelente, estaba todo buenísimo y recién hecho y además, el personal del hotel en todo momento estuvo pendiente por si nos faltaba cualquier cosa.
☹El sensor de la puerta del garaje no funcionó a la hora de salir del hotel, aunque con avisar en recepción fue suficiente para que ellos la abrieran, no fue mayor problema.
Dear Fayna,
thank you so much for your review. We are happy to read you enjoyed our staff and buffet.
Thank you for your feedback about our garage we will have a look into it.
We hope to see you back in Baobab Suites very soon.
Best Regards, The Baobab Suites Team.

Vicky
2024.10.16
Verified
Exceptional