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So I went to service my car for a oil change. In the process of waiting i went to use the bathroom and there was a lady already in the bathroom, she is a employee tha works in the service department. That employee purposely peed all over the toilet seat, which was disgusting. Also the guy from the service didn't update my sticker from when my next oil change would be
Subaru of Glendale takes such good care of me! Since I bought my Ascent in 2018, I've been getting all my oil changes and service needs taken care of at the dealer (I only get tires elsewhere.) This is not my first Subaru, so I felt I could trust the dealer, but Subaru of Glendale really goes above & beyond. Recently, when I ran into a more repair serious issue, my service rep Esteban explained everything in such a helpful way. And when I was in need of an emergency repair, the dealership rewarded my loyalty with an incredible discount on the labor costs. I'm eternally grateful!
الرد من Subaru of Glendale
2025.12.09
Hi Drew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
If you’ve ever wanted to visit the 7 circles of hell it is right here at the Subaru of Glendale service center. Incompetencies unbeknownst to all mortal men to be had here. A true masochists dream to give their car over to the most torturous of mechanics.
الرد من Subaru of Glendale
2025.11.27
Mollie, we are so disappointed to learn of this situation you have described. Please contact our Manager at (818) 396-3900 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Maziiiiiii!!!! Is One of One and goes above and beyond. Has been my go to since he first dropped my 2023 Subaru Crosstrek to me on New Years Eve of 2022! I trust him with all of my Subaru needs. You should too! He is just That Guy! #MaziTradeUpManager
الرد من Subaru of Glendale
2025.11.27
Hi Angelic, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
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ASK for CODY. Period, this guy is exactly what I wanted when I was looking for my new car. NO NONSENSE, NO GAMES, NO PRESSURE. Honest and extremely direct with what costs what. . At the end of the day the deal was made and the numbers never changed or were thrown right under me. No BS fees or games with him. Thank you again!
الرد من Subaru of Glendale
2025.11.21
Hello Emily, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact our Manager at (818) 396-3900 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Highly highly recommend!! I am beyond grateful for Mazi, David, Chafi, and Cesar. They really took care of me. I was so surprised when I was able to trade in my current vehicle for a brand new one. What an amazing surprise. I feel so lucky to have met them and will always choose Subaru of Glendale! On a scale of 1 to 10, I give them 11!!!
الرد من Subaru of Glendale
2025.11.13
Hi Kasey, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Alvin and Harry were very helpful and saved me money
الرد من Subaru of Glendale
2025.11.07
Hello Matthew, we're happy you found our staff to be so supportive during your experience here at Subaru of Glendale. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
It says a lot about a place when you can tell within minutes that it's not somewhere you'd ever want to work -- or shop. The energy, attitude, and lack of basic respect speak louder than any product or brand name. If this is how they treat people on the inside, I can only imagine how they treat their customers.
الرد من Subaru of Glendale
2025.11.06
Hi Mike, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (818) 396-3900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
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It says a lot about a place when you can tell within minutes that it's not somewhere you'd ever want to work -- or shop. The energy, attitude, and lack of basic respect speak louder than any product or brand name. If this is how they treat people on the inside, I can only imagine how they treat their customers.
Mario Gasca is the man !
He went above and beyond to help us out.
If you come here ask for him !
الرد من Subaru of Glendale
2025.11.03
Hello Christopher, we're happy you found our staff to be so supportive during your experience here at Subaru of Glendale. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Worked with Chris and walked out with the car we had our eye on and for the price we wanted. He was kind and not pressuring. It was a great experience today and very happy with the Cross Trek we purchased for our daughter.
الرد من Subaru of Glendale
2025.11.03
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My salesperson Mario Gasca was very helpful and knowledgeable. The entire buying process was clearly explained as well as quickly completed at a very fair price. Thank you Subaru of Glendale!
الرد من Subaru of Glendale
2025.11.01
Hi Jack, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Glendale!
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I recently was coming upon the time to make a decision on my 2022 Crosstrek that was on lease and had options to either turn in the lease, buy my car outright or get into another leased car. Ladi who I bought my last car through helped get me into a new lease. Let's just say her and the sales manager were able to move mountains to get me in a new car even with some past credit challenges unrelated to my previous lease. I am forever grateful and will continue to buy cars from Ladi. Hand down she is the best car sales person I have ever bought a car through in my years of buying cars. I have now bought two cars through her and will continue to buy cars from her. Subaru and this dealership are lucky to have her as a salesperson.
Mario Gasca helped me lease my new Subaru Outback, he was very personable and professional.
الرد من Subaru of Glendale
2025.10.30
Hi Dylan, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mario Gasca was wonderful. Buying a car is always a stressful and slow process. But Mario was genuine, wasn’t pushy, and I trust that he worked as hard as he could to get the best deal for me and my family.
الرد من Subaru of Glendale
2025.10.21
Hi Zachary, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!