Storm Solutions, Inc

www.storm-solutions.net

Storm Solutions, Inc Reviews

Good rating
4.4
147 reviews Verified
Storm Solutions, Inc
%title%

%offer%

Reviews ( 147 ) 4.4

C I (Coolfreedompatriot)
C I (Coolfreedompatriot)
2024.04.24
Great experience! Honest, knowledgeable, hands down the best quality materials and workmanship!
Shawna
Shawna
2024.04.12
Update: After canceling yesterday and being given wrong address crew showed up without new slider panel or track. They had been sent to adjust slider? They informed us that fixing track would take cutting out stucco and it would take all day, they then left to report to office. Over 1 year from install still not repaired.Will my slider ever be fixed? Looks like my old one.
Jana Rychlik
Jana Rychlik
2024.03.06
We were extremely happy with the service we received from Storm Solutions. Our issues were dealt with quickly and the technicians were wonderful and knowledgeable. The appointments were kept and on time. We could not be happier Dealing with them has been a great experience.
Reply from Storm Solutions, Inc 2024.03.07
Thank you for taking the time to post a review. It was our pleasure helping with your home improvement project. Please let us know if there is anything else you need! Jill A. Owner
Daniel Yates
Daniel Yates
2024.03.01
đź‘Ť
Da Norp
Da Norp
2023.12.21
A few years ago i purchased over 15K in windows/doors from this company and over 3k in cabinet fronts. As a contractor I stipulated that they follow manufacturers installation requirements that windows/doors be mounted with no more than 1/4" gap for shimmimg...I asked for 1/8" to keep them honest. They assured me that this would be achieved. Once installed they had shimmed up to 1" and backfilled with caulk. I had the owner out who shrugged his shoulders and told me it should be fine. They then scratched one of the frames and repaired very poorly with the wrong color paint and failed to provide trim replacement as contracted. They also installed one of the doors backwards and would have left it that way had I not requested they correct their error. Then the cabinet fronts arrived. They were banged and damaged which was verified by the salesperson and the manufacturer's rep. He told the salesperson they would receive a full credit and I had already paid 1/2. When I attempted to apply this as a credit for the purchase of new fronts the salesperson ghosted me. No response after several attempts so I went with a different company and took the loss. Today I tried to place an order for some windows as the manufacturer of the windows assured me that ownership of this installer had changed and the new owner was doing a better job. The purchasing manager told me they would not accept my order because I was a bad customer. Anyone attempting to use this company might want to consider my experience as an example of how they do business. I should not have listened to the manufacturer and believed that things had improved.
Reply from Storm Solutions, Inc 2023.12.22
Mr. Noerper, Your account in the system shows as bad debt due to non payment for product received. Based on this and with no other information I believe my purchasing manager made the correct call in choosing not to conduct any further business. I'm sorry we couldn't help you.
Bernd Lohner
Bernd Lohner
2023.12.19
Great Service from Start to Finish. I applied for (and received) a mySafeFloridaHome grant to strengthen my opening protection. Of the contractors available Storm Solution was the most local one with a reasonable quote (some others where quite outrageous). The process from start to finish was smooth, the new door was delivered within the estimated time frame and the installation looks sturdy, clean and well done. The original concrete under the bottom door sill was crumbling and the install technicians took the time and care needed to rebuild and strengthen before installing the door. Storm Solutions also subcontracted the garage door (they told me about that during the initial quote). Initially the garage door install didn't go well but Storm Solutions stayed on top of making sure everything was done well in the end. I would strongly consider this company again for my next Window/Door needs.
Reply from Storm Solutions, Inc 2024.03.07
Thank you Mr. Lohner, it was a pleasure working with you. We appreciated your patience while the kinks were worked out on your project. I am glad that you are pleased with your finished product. Thank you for your business! Jill A. Owner
Lisa & Brian Peak
Lisa & Brian Peak
2023.12.17
I have to start by saying that I completely regret using Storm Solutions for my impact windows and doors. I didn’t always feel this way. Everything started well. I didn’t try to beat them down on price or try to rush the job. I just wanted what they promised. The job started as expected in early July 2023 but literally the minute the crew showed up things started to go bad. For starters not a single person spoke English. I had to call the office for them to translate anything I needed, like them correcting 2 doors that they hung backwards. We also had multiple windows that had to be rehung because the first crew didn’t install them correctly. They also installed the screens on our windows that were obviously damaged. Not a big deal, but someone thought we would overlook them. The caulking job is absolutely terrible and the first rain we had after the job was “complete” we had a major water leak that I had to take care of to prevent damage to our home. Every time they came to fix a mistake something else was done incorrectly. A coupe doors had internal blemishes but they were taken care of in early December 2023. We dealt with several different people over the course of several months trying to get our windows and doors fixed. Just a frustrating experience for the amount of money we paid. This review comes down to empty promises and disappointing work.
Kelly Hart
Kelly Hart
2023.11.27
100% satisfied with the entire process from quote to installation! One thing that stands out is the communication I received from Storm Solutions in regards to my hurricane shutter project. They kept in touch about the process, permitting, production, scheduling, and installation! It was a pleasure to do business with Storm Solutions.
Reply from Storm Solutions, Inc 2024.03.07
Thank you Ms. Hart! We appreciate your business. Jill A. Owner
Kera Watkins
Kera Watkins
2023.10.06
Great Pricing, Fantastic Work, Friendly Employees, and Fast Quality Job.
Reply from Storm Solutions, Inc 2023.10.22
Thank you for allowing us to be a part of your home improvement project!
Joseph Petrella
Joseph Petrella
2023.08.02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I just had some impact resistant windows installed by Storm Solutions and I must say that their service was phenomenal. Jamie did an excellent job coordinating the install and the team that were sent were professional, courteous and efficient. I would highly recommend Storm Solutions .
Reply from Storm Solutions, Inc 2023.08.08
Thank you so much for your review. We agree! Jamie is amazing at coordinating all of our jobs and employees. We would be lost without her. Please let us know if there is anything else we can do for you. Jill Armstrong, Owner
Mario Daniel Machado Ortiz
Mario Daniel Machado Ortiz
2023.07.31
Reply from Storm Solutions, Inc 2023.07.31
It does not appear that you are a client of our company and have never received services from us. Kindly remove this review
Stone House
Stone House
2023.06.14
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Storm Solutions has just completed installing our hurricane protection windows. Our experience with this company is the by far the most outstanding experience we have encountered throughout our Hurricane Ian repair process. Beginning with our sales person throughout the entire installation process everything was professional, timely and courteous. Communication was always responsive to concerns as well as keeping us in the loop. The installation crew let us know they were on the way and arrived on time. They explained what they would be doing and how. They were courteous, competent and clean up was amazing! We will definitely use Storm Solutions in the future!!
Reply from Storm Solutions, Inc 2023.06.15
Thank you for taking the time to share your experience with Storm Solutions. Our installation crews take pride in their work and it shows! We look forward to helping you with future projects. All the best, Jill Armstrong - Owner
John Fenty
John Fenty
2023.05.14
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I am very late posting this review, StormSolutions installed everything right after Irma. The two well trained teams of Storm Solution installers, lead by Kevin, were my community's choice to install new impact lanai sliders and horizontal rolling impact windows. There are 240 units with either 5 or 7 windows. After more than two years ( and Ian ) the consensus is that Storm Solutions served us extreamly well, the winows and sliders worked flawlessly and our community looks better. Great ownership, great employees, happy community !
Reply from Storm Solutions, Inc 2023.05.17
Thank you so much for your positive feedback. We appreciate your Community's business!
Ed Summers
Ed Summers
2023.03.02
Sue Oram
Sue Oram
2023.02.02
Excellent customer service. Fixed our window while there to quote a new door and didn't charge us. Quality products and knowledgeable staff.
Reply from Storm Solutions, Inc 2023.02.07
Thank you for sharing your experience! When we enter someone's home, we always try to exceed expectations. We are here if you need us and we appreciate your business. Jill Armstrong
Tim Gibbons
Tim Gibbons
2023.01.23
Larry did a prompt professional installation of our new screens and left the area immaculate when finished. Very refreshing to see a tradesman behave so professionally.
Reply from Storm Solutions, Inc 2023.03.01
Thank you for your feedback! We strive to leave our customer's home in the same condition or better than it was when we arrived.
Neil Adelman
Neil Adelman
2023.01.02
Positive
Professionalism
Quality
Value
Storm Solutions completely tore out and rebuilt the outside wall of our condo and installed new hurricane resistant windows and door in May/June 2022. We are very satisfied. Besides looking great, there was no hurricane damage at all. Not a drop off of water or any moisture entered at all. We are very satisfied. Highly recommend.
Reply from Storm Solutions, Inc 2023.03.01
Thank you Mr. Adelman! I'm glad we could give you peace of mind during a terrible storm. We are grateful for your business.
Dean Smoronk
Dean Smoronk
2022.12.28
They have a large and encompassing product set from a variety of top manufacturers and I guess I would call their pricing kind of average. They seemed knowledgeable so I went with them for the purchase of four hurricane rated sliding glass doors, two of them were three panel and two of them two panel. When I place the order totaling over $15,000 for just the Marvin doors without installation the salesman told me that since it was such a large and expensive order, he would have the doors delivered even though I was responsible for the installation. It took 20 weeks for my order to come in even though the estimate started at 12 weeks and when I got the call, suddenly the salesman forgot about the commitment he made to deliver these 10 sliding door panels so I had to rent a box truck to go pick them up. They didn't have the whole order in one place and I had to do my own inventory to make sure I got everything and had I not, I would have left there without 2 9-ft tracks and the associated framing. Not that big a deal but what really irritated me is that when I went to install the first door there were absolutely no fasteners with the doors. I think they probably made over $7,000 on this order and it's infuriating that when I talk to him about the fasteners the salesman offered to sell me the fasteners I needed. That's pure greed and not taking care of a customer whom they profited from well. I think I would shop around a bit more before I went with Storm Solutions again.
Reply from Storm Solutions, Inc 2023.03.09
Mr. Smoronk, I took a look at your signed contract with us and it is stated clearly that the customer will be responsible for the pick up of material. Our cash and carry contracts are sold at a very low margin based on the fact that there will be no installation and that no other materials are supplied including fasteners and sealants. I am sorry if this was not communicated to you clearly. I appreciate your feedback and your business. Jill Armstrong
Jamie Jones
Jamie Jones
2022.10.19
Wonderful place to work.
MARY SOUCEK
MARY SOUCEK
2022.10.19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
In June of this year Storm Solutions installed Accordion Hurricane shutters on all the windows of my Fort Myers town house. I can't tell you how grateful I was of having done this - this year. I am exceedingly grateful as well to Storm Solutions for the job that that they did. When Hurricane Ian came breathing down hard on Fort Myers as a CAT 4-5 Hurricane, I heard the winds out side as they pounded my place, but felt so safe seeing that those shutters were holding up so securely under the pressure of the winds . I was singing the praises of Storm Solutions during those long hours of waiting for the winds to die down. Thank you Storm Solutions for being so professional and giving me a great deal of comfort as I faced Hurricane Ian alone in my Townhouse.
Reply from Storm Solutions, Inc 2022.10.21
I am glad to hear that you made it through the hurricane safely and happy that we were able to provide you with a sense of security throughout the storm. Thank you for sharing your experience. We appreciate your business. Jill Armstrong