Reply from Springwater Fence LLC
2026.07.23
We are sorry you feel this way. We have carefully reviewed our records, including the approved estimate and our communications. Multiple project options were discussed during the estimating process, and the work completed matched the proposal that was selected and confirmed prior to installation. We also removed the existing fence in that area as a courtesy at no additional charge. When questions arose after the installation, we reviewed the approved estimate together and explained that the additional fencing referenced was not included in the accepted proposal. We stand behind our workmanship and remain willing to discuss any legitimate concerns directly. Our goal is to provide quality work and clear communication on every project.