Springville Pediatrics Reviews

Will Moore 2025.10.31

     

We recently had a rash outbreak that looked severe for our 2 week old. The nurses ran tests and labs and told us to go to childrens to be safe. After a few days at childrens all tests came back negative. Long story short the doctors at Children’s said “whatever pediatrician you use, keep using them. I give them an A+ for the labs they ran.”

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Andria Hyde 2025.10.20

     

As far as being able to choose the vaccine route you’d like to take is amazing and our doctor or NP is great but the calling service/nurse is the worst. So hard to get in touch with and the nurse is barely ever helpful vs the office I use for my other kids. And apparently I was told that walk ins have to meet a certain criteria and I guess my infant not nursing due to thrush is not in that criteria. Could not get called in nystatin even though it has been called in for me before.

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Josh and Elizabeth Patton 2025.10.09

     

As the person who runs the Trussville Moms group, I hear a lot about local pediatricians — and I can confidently say Springville Pediatrics absolutely lives up to the hype. Both of my boys had their first visit there yesterday, and I can’t say enough good things! From start to finish, everything was smooth and stress-free. The front desk team greeted us warmly and had us checked in within minutes (doing the paperwork online ahead of time was such a lifesaver — no juggling clipboards while keeping two kids entertained!). The waiting area was bright, spotless, and had plenty of books and toys to keep both my 4-year-old and 15-month-old busy. We were called back almost immediately. The nurse was kind, efficient, and so gentle with both boys — it felt like they really knew how to make little ones comfortable. Dr. London came in just a few minutes later, and wow — she’s the real deal. I’ve heard so many glowing things about her from moms in the group (Springville Pediatrics even won “Favorite Pediatrician” in our annual poll — and they’re not even in town!), and now I see exactly why. She’s thorough, thoughtful, and incredibly knowledgeable. She took time to listen, explain, and make both boys feel at ease. She gave me great insight into my older son’s ADHD and offered some smart ideas for managing his medication schedule. And when I voiced a few worries about my toddler being “behind,” she reassured me he’s right on track. Scheduling was easy, parking was plentiful, and the location couldn’t be more convenient — right behind Walmart, so you can literally schedule a pickup after your appointment. They even booked both boys’ appointments back-to-back, which was genius — no waiting, just one smooth block of time with Dr. London. We also recently switched practices because I wanted a provider who supports parent's having a say in their child’s care, and Dr. London was completely understanding and respectful about our vaccine choices. I left feeling heard, supported, and confident that we’ve found the right fit for our family. If you’re looking for a pediatrician who listens, educates, and genuinely cares, I 10/10 recommend Dr. London and the Springville Pediatrics team.

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Jennifer Rossmeier 2025.10.04

     

Great pediatric office. We love the staff and doctors

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C 2025.09.06

     

I can’t say enough good things about this place! We have been going there for years and they have always been great. I took my daughter there 3 weeks ago and she saw Dr. Monica ( who we’ve always loved) & when we got to Walmart they told us my daughters medicine would be $300. It was after hours at that point, but I got in touch with Melissa and she got in touch with Dr.Monica who called in another prescription while I’m sure she was at home with her family. Now we went back this week and saw Melissa and Dr.Clayton and they were so great & personable! They are both a great addition to this practice. You can tell they really care. 💕

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Sheila Wade 2025.08.01

     

Miss Abby Dunn and her nurse Tiffany are the best. I’ve been going there since my 10 year old was 4. I recently had a baby, and we swapped to Miss Abby for both my girls. Every doctor/NP we have seen, have been phenomenal. You won’t go wrong with anyone you pick. Miss Abby and Miss Tiffany make you feel seen and heard! They don’t brush stuff off, even if it’s nothing to be concerned about. I’m so grateful to have them!

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Jessica Leopard 2025.07.25

     

If you choose to bring your kids here. Document every vaccine they administer. I made the mistake of trusting this office and my daughter was vaccinated twice.

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LeeAnn Bly 2025.07.16

     

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Reply from Springville Pediatrics 2025.07.16

Thank you for taking time to leave us a 5 STAR review. So grateful you choose us for your care.

Briana H 2025.07.03

     

Everyone here is so nice and helpful. Dr. London is great and very good with listening to my concerns for my newborn. Tiffany eased my mind with the 2 month vaccinations and offered to split them so we can monitor baby girl in case she has a reaction. I’m so glad I chose this office for my baby as a first time mom, very good people. Abigail NP 10/10!

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Reply from Springville Pediatrics 2025.07.03

Thank you so much for taking time to share such kind words and your experience. We are so grateful you chose us to care for your most precious gift! What an honor.

kyla sweatt 2025.06.16

     

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Cory Bullard 2025.06.14

     

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Frank Selgeby 2025.06.08

     

Voiced my daughter's issues with acid reflux twice they didn't do a thing about it, it took 5 people from my family to call for them to finally GET A DAMN PRESCRIPTION!!!!! they promised they'll call Monday June 7th about the prescription.....

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Lesli Acosta 2025.05.19

     

First visit for my son today and loved the office and staff! Dr. Griffin was great.

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Reply from Springville Pediatrics 2025.06.09

Thank you for trusting us with the privilege of providing his care. We are so grateful that you choose us and happy you received our standard of care.

Derrick Winfrey 2025.05.07

     

Wouldn't take my kid anywhere else.

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Reply from Springville Pediatrics 2025.06.09

Thank you for allowing us with the privilege of providing his care. We are so grateful that you choose us and happy you received our standard of care.

K M 2025.03.13

     

I cannot ever get anyone to answer the phone here, either that or on hold forever. I tried to make an appointment for a sick visit on a Saturday at the end of last year as they opened on Saturdays for that and they refused to see my child even though they had two hours left until they closed. My child has been a patient here for years. Disappointing.

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Reply from Springville Pediatrics 2025.03.13

Hi K Moore. We are so sorry that your experience has not been satisfactory. We understand that this can be frustrating when phone wait times are longer than usual during exceptionally high patient volume and the peak sick season. We wish that we had the staffing and capacity to see every child needing an appointment daily. However, in order to maintain our quality of care as well as patient and staff safety, we do reach a threshold daily and are unable to see more patients sometimes for that reason. We sincerely apologize for any inconvenience or frustration this may cause, and hope we get earn an improved review from you soon! Thank you for allowing us to care for your child. Our clinic and team will continue to utilize feedback (good and bad) to assess our patient experience and quality of service so that we can implement and necessary improvements.

Lauren J. Wagner 2025.02.25

     

Our regular NP we’ve had over 2 years did not return after maternity leave. The front office staff has changed, we were not notified of our normal NP no longer being there, and the remaining NPs and Doctors on staff seem to put Savannah’s patients on the back burner. We waited 1 hour to be seen - watching the entire waiting room clear out around us. And then waited another hour in the room between nurse, NP, and vaccine nurse for a 3+ month previously scheduled 1yr checkup. This is unacceptable, and no one there seemed to care. We loved Springville Peds, but will most likely be finding a new pediatrician due to the immense unprofessionalism and attitudes I witnessed today.

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Addison Kimberley 2025.02.06

     

I have used Springville Peds for both of my kids since they were born. Everyone in the office is welcoming and helpful the minute you walk through the doors. We see Mrs. Monica and my kids LOVE her. Additionally, we have seen multiple other providers as well and have never been disappointed. Everyone at Springville Peds goes above and beyond for every child they see. Many times, I have called the office with simple questions and other times, I’ve had more emergent questions; yet, I have always received immediate answers and positive reassurance from the staff. We are very thankful for the Springville Pediatrics team!

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Allison Gibbs 2025.02.02

     

Springville Pediatric is hands down the absolute best place to take care of my babies. My kids are treated like family from the office staff to the nurse practitioners. I’ve always left knowing they did everything to help my sick kids and are well taken care of. ❤️ I am so thankful for each person that goes beyond their job duties to make sure my family is treated with the best care.

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Ashley Christenberry 2025.02.01

     

The BEST there is in the business truly!!! Monica goes above and beyond. She truly cares about your baby and willing to help after hours in emergency cases. She is willing to help/discuss vaccine options for your baby. I could go on & on. But really if you are looking for a pediatrician or looking for a new one, springville pediatrics will NOT disappoint you! I can promise you that!

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Jenna Miller 2025.02.01

     

The absolute best pediatric clinic! First let me say we live an hour away but they are the only ones I trust when it comes to my child’s health. I’ve seen almost all of the providers and each one of them take their time to exam and treat my child. If you are looking for a pediatrician who listens and lets you make decisions for your child look no further than the wonderful staff at Springville Peds!

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