Paid $16000 for a fence less then a year ago have now had the company out several times to fix my gates. Have been calling since April for then to come back out fix pickets that are cracked and warped and my 2 gates that were not supposed to sag that are sagging and the heavy duty latch already rusted and broke. My gates must be fixed for winter to get to my barn they were told this and still every time i call since April they are sending someone when they have the time and never have sent anyone yet!!! Look at other fence companies first because valley fence does not have enough people to service their already paid for products they will not come fix your fence in the warranty time if you need it fixed!!!! They are only worried about getting new fences up and paid for!!!!
Jessie provided a well designed schematic and options for a beautiful and functional fence. He worked hard and every detail was thoughtfully crafted. Thank you Jessie and team.
Reply from Spring Valley Fence Co
2025.10.21
Thanks so much for the feedback. It was a pleasure working with you! Good luck with your business and new home!
I originally contacted spring Valley fencing early April to get an estimate Jessie came within 8 days it took him until 22 April to get an estimate at which time I paid 50% down. It was my understanding that fencing would be installed prior to my pets arriving in mid May. Since then I have contacted them regularly by either phone email and text. I rarely get a response and when I do I keep getting excuses. I can understand weather delays however they keep citing employee issues. Apparently employees keep quitting and going to other companies "kinda tells me something there" most likely bad company to work for weather it be pay, benefits or poor working conditions. It's a Family business so no doubt poor compensation to workers while owners rake in cash. Anyway it's now August 25th and nothing has been done yet no fencing installed they won't reply to messages. This was supposed to be a one day possibly 2 day job. I have no doubt their putting me off for bigger jobs. I would not recommend this company to anyone. I have filed complaints with the state attorney general the BBB and local news consumer investigation reporters. I will be filing criminal charges in local magistrate office and if necessary suing them as well. All I really want is my fencing installed immediately without delays.
Update fence was finally installed August 27 28th. A few crooked posts and several sharp edges from staples protruding through. It was an ok job but nothing to rave about and definitely not for the price. I would not recommend this company mainly do to poor communication (calls texts and emails go unanswered to often) entirely to long of a wait for a simple project. To many excuses don't keep saying next week if that's not the case.They need to cure lack of employees and Jessie needs to personally answers messages daily Perhaps at the end of the day.
I can’t say enough good things about Spring Valley Fence Company. Jesse, the owner, personally oversaw the entire project and went above and beyond. Our new composite fence completely surrounds the yard, 6 feet tall with a section in the back at 3 feet, so we still have our hillside view which is exactly what we wanted. The craftsmanship is outstanding.
What impressed me most was Jesse’s dedication. He worked alongside his crew all day and often came back in the evenings to keep things moving forward on his own. His work ethic is unmatched and he never once complained. The result speaks for itself, the fence looks absolutely amazing.
If you are looking for a company that truly cares about their work and their customers, I highly recommend Spring Valley Fence Company.
I was very happy with our fence after it was completed and adjustments that needed to be changed . I now have a different view a year later. We paid for our gates to close automatically. They were not installed that way, and we were told they would order the correct part and come replace them. They came almost 9 months ago and it wasn’t right. They told me they needed to order the correct part. I’ve followed up several times and still haven’t had them swapped correctly. Most recently and more frustrating is that I called over a month ago to ask about getting a rod replaced that my dog bent and it broke. So now my dogs can escape. It’s the whole point of the fence and now it serves no purpose. I have called, texted and messaged on fb numerous times. NO RESPONSE!!!! unfortunately this is turning into having to contact my attorney. I have been more than patient. Very unhappy and because of these two issues after the installation, I would no longer recommend this company.
I had a fence installed a little over a month ago by Spring Valley Fencing and they did a fantastic job. From my first phone call, to the estimate, to the installation I couldn't be more pleased. They were the first estimate I received and I never called anyone else. Great job to everyone at Spring Valley Fencing!
The job was so easily handled by the crew. They showed up on time, cleaned up after them selves and left the job site looking better than when they started. The guys were so professional and we couldn’t be happier!!
Reply from Spring Valley Fence Co
2024.11.09
Thanks so much! I’m glad Cody and Zac took care of you guys! Thanks for choosing us for your fence !
Guys that came were friendly, and easy to work with. They did an excellent job and was able to complete in one day.
Reply from Spring Valley Fence Co
2024.10.26
Thanks Laura! Glad we could get it done for you in the short window of time you had too! Thanks for taking the time to leave a review as well!
Not only has Jesse and his team at Spring Valley Fence Company installed a beautiful fence at my house, Jesse has also come in at the last minute at two different times to save other projects, not fence related. This is a top-notch company with amazing customer service and quality work. I have and will continue to recommend Spring Valley Fence Company.
Reply from Spring Valley Fence Co
2024.10.29
Thanks so much Holly for your feedback! We appreciate you calling us!
Josh and Kody did an excellent job completing my entire fencing project in less than a day. It looks awesome! Very courteous and professional and I could tell they take great pride in their work and craftsmanship. I'd recommend Spring Valley to anyone. Plus, quote was fast & simple with Jesse. No pressure at all. Companies like this, with people who work backbreakingly hard to deliver everything you were promised are what makes America great! Keep it up!
Reply from Spring Valley Fence Co
2024.10.29
Thanks so much for leaving such a nice review. We appreciate you choosing our company for your fence project! I’m glad you’re all set for your pup!
Awesome job by Cody and crew! Added an opening to the existing fense to access the man door to the garage. They also reinforced an existing post. Highly Recommend!
Reply from Spring Valley Fence Co
2024.10.17
Thanks for your feedback! I’m glad we could get that done for you guys before your paving deadline!
Jesse was very friendly and accommodating with our fence situation. Old one down and new one up in one day. The process was easy and stress free. Looks great!! Very pleased!!
Reply from Spring Valley Fence Co
2024.10.15
Thank you so much for taking the time to leave a review! We appreciate your business and choosing us for your fence replacement!