Spring Valley Fence Co

Spring Valley Fence Co Reviews

Good rating
     
4.3 | 90 reviews
Trustindex Verified Company
Spring Valley Fence Co
Write a review

Reviews

Trustindex

4.3

| 90 total

73 pcs
0 pc
1 pc
1 pc
15 pcs
Source filter
Jesse Cammer
Jesse Cammer 2026.05.08
     
AWEFUL! These people don’t stand behind their work at ALL! Trusted them to install an 8ft fence 6 months later it’s falling apart- we had to contact the police to even get the fence installed since they refused to return any of our calls. Once there seemed like stand up people yet now that there’s issues they’ve once again avoided calls, won’t return any messages texts or calls, blocked us from social people because we’ve stated our truths - they claim lifetime warranty yet don’t stand behind it!! Other fence companies have come out and mentioned how poorly the job was done! Don’t trust these people!! They’ll take your $ and run!
Date of experience: 08 May, 2026
Natalie Aliberti
Natalie Aliberti 2026.04.09
     
No return phone calls after several calls to office and to Jesse Mengal, this is very disappointing, Product is not of quality and very dangerous with not being able to get out of the gate due to the lock being defective.
Leah
Leah 2026.04.06
     
Gave them a deposit and never heard from them again. Had to go through my bank to get my money back.
Linda Born
Linda Born 2026.01.10
     
If I could give negative stars I would! Hired him in oct and gave him 10,000 down for a vinyl privacy fence. He gave me a flyer with Dollar banks code stating dollar would give his customers 12 months same as cash. Was told he would start week of nov 3. 2025. I text him a few days before to make sure I was still on the schedule. No answer left message nothing. Called the office numerous times and got no response. He had 10 grand of my money. I filed a dispute with dollar banks credit card. I was then told that spring valley was no longer a vendor of theirs. Nice to know now! I called office again and got a return phone call. Secretary stated HEs BUSY! Too busy to call a customer that he has 10 grand of their money? Really? I told her to have him call me. Again, nothing. He and his crew show up December 16. Gave excuses and blamed his secretary for no return calls or text. They finished December 23rd. I gave them the balance of 7,989. Everything LOOKED good until the wind storm. Thank GOD for the storm. It took out one of the 8 ft panels. After investigating, found out there’s NO cement in the post. ! Look at the pictures. Not a drop of cement. This is the very last section at the top of the yard which runs into the chain link that they installed across the back of the yard. Even that chain link fence posts on either side shakes back and forth forth. Ridiculous! I sent him the same video and pics and he still claims there is cement in the holes. Blaming it on the storm. Gee, when you don’t cement post that’s a good reason for it to blow over. Also the top rail was cut short. It’s like a domino effect No wonder it fell. If you go around the yard you can virtually lift up on most of the vinyl posts. I didnt know that I had to watch their every move. I’m sick to my stomach. He said he was going to send out today Jan 9th. someone to fix ONLY that one post and nothing else. Well it’s 11:l5 the next day and still no show What did I expect! I have texts and pictures of it all. I spent 18 grand and got a half ass job. Guess I’ll see him in court!
Danielle Rigsby
Danielle Rigsby 2025.11.03
     
Paid $16000 for a fence less then a year ago have now had the company out several times to fix my gates. Have been calling since April for then to come back out fix pickets that are cracked and warped and my 2 gates that were not supposed to sag that are sagging and the heavy duty latch already rusted and broke. My gates must be fixed for winter to get to my barn they were told this and still every time i call since April they are sending someone when they have the time and never have sent anyone yet!!! Look at other fence companies first because valley fence does not have enough people to service their already paid for products they will not come fix your fence in the warranty time if you need it fixed!!!! They are only worried about getting new fences up and paid for!!!!
Lindsay Schweikarth
Lindsay Schweikarth 2025.10.21
     
Jessie provided a well designed schematic and options for a beautiful and functional fence. He worked hard and every detail was thoughtfully crafted. Thank you Jessie and team.
Reply from Spring Valley Fence Co 2025.10.21
Thanks so much for the feedback. It was a pleasure working with you! Good luck with your business and new home!
Michael Nye
Michael Nye 2025.09.15
     
I originally contacted spring Valley fencing early April to get an estimate Jessie came within 8 days it took him until 22 April to get an estimate at which time I paid 50% down. It was my understanding that fencing would be installed prior to my pets arriving in mid May. Since then I have contacted them regularly by either phone email and text. I rarely get a response and when I do I keep getting excuses. I can understand weather delays however they keep citing employee issues. Apparently employees keep quitting and going to other companies "kinda tells me something there" most likely bad company to work for weather it be pay, benefits or poor working conditions. It's a Family business so no doubt poor compensation to workers while owners rake in cash. Anyway it's now August 25th and nothing has been done yet no fencing installed they won't reply to messages. This was supposed to be a one day possibly 2 day job. I have no doubt their putting me off for bigger jobs. I would not recommend this company to anyone. I have filed complaints with the state attorney general the BBB and local news consumer investigation reporters. I will be filing criminal charges in local magistrate office and if necessary suing them as well. All I really want is my fencing installed immediately without delays. Update fence was finally installed August 27 28th. A few crooked posts and several sharp edges from staples protruding through. It was an ok job but nothing to rave about and definitely not for the price. I would not recommend this company mainly do to poor communication (calls texts and emails go unanswered to often) entirely to long of a wait for a simple project. To many excuses don't keep saying next week if that's not the case.They need to cure lack of employees and Jessie needs to personally answers messages daily Perhaps at the end of the day.
Max Saybel
Max Saybel 2025.08.31
     
I can’t say enough good things about Spring Valley Fence Company. Jesse, the owner, personally oversaw the entire project and went above and beyond. Our new composite fence completely surrounds the yard, 6 feet tall with a section in the back at 3 feet, so we still have our hillside view which is exactly what we wanted. The craftsmanship is outstanding. What impressed me most was Jesse’s dedication. He worked alongside his crew all day and often came back in the evenings to keep things moving forward on his own. His work ethic is unmatched and he never once complained. The result speaks for itself, the fence looks absolutely amazing. If you are looking for a company that truly cares about their work and their customers, I highly recommend Spring Valley Fence Company.
Renae McDermott
Renae McDermott 2025.07.14
     
Great work by the crew who installed the fence. They are very diligent and have attention to detail. Highly recommend them.
Reply from Spring Valley Fence Co 2025.07.15
Thanks Renae! Thanks for going with us for fence #2 for your family now!
Lauren Davis
Lauren Davis 2025.06.18
     
I was very happy with our fence after it was completed and adjustments that needed to be changed . I now have a different view a year later. We paid for our gates to close automatically. They were not installed that way, and we were told they would order the correct part and come replace them. They came almost 9 months ago and it wasn’t right. They told me they needed to order the correct part. I’ve followed up several times and still haven’t had them swapped correctly. Most recently and more frustrating is that I called over a month ago to ask about getting a rod replaced that my dog bent and it broke. So now my dogs can escape. It’s the whole point of the fence and now it serves no purpose. I have called, texted and messaged on fb numerous times. NO RESPONSE!!!! unfortunately this is turning into having to contact my attorney. I have been more than patient. Very unhappy and because of these two issues after the installation, I would no longer recommend this company.
John Hope
John Hope 2025.01.15
     
Great attention to details. Kept me informed during the whole process. Quality materials and workmanship. I now have a great looking and functional gate!!
Reply from Spring Valley Fence Co 2025.01.14
Thanks John! Glad we could get you taken care of!
josh heinbaugh
josh heinbaugh 2024.11.25
     
Great folks to work with on your fencing project.
Reply from Spring Valley Fence Co
Thanks Josh! Glad we could get your fence in, especially with that snow we had! Thanks for hiring us to take care of this for you! We appreciate your business!
Carol Moffa
Carol Moffa 2024.11.09
     
I had a fence installed a little over a month ago by Spring Valley Fencing and they did a fantastic job. From my first phone call, to the estimate, to the installation I couldn't be more pleased. They were the first estimate I received and I never called anyone else. Great job to everyone at Spring Valley Fencing!
Christian Koury
Christian Koury 2024.11.08
     
The job was so easily handled by the crew. They showed up on time, cleaned up after them selves and left the job site looking better than when they started. The guys were so professional and we couldn’t be happier!!
Reply from Spring Valley Fence Co 2024.11.09
Thanks so much! I’m glad Cody and Zac took care of you guys! Thanks for choosing us for your fence !
Dalton Evans
Dalton Evans 2024.10.29
     
Great quality. Highly recommend!
Reply from Spring Valley Fence Co
Thank you Dalton! We appreciate you taking the time to leave us a review!
Kathleen Amond
Kathleen Amond 2024.10.28
     
Spring Valley put a black chain link fence along a section of my driveway. It looks really good. Zack and Cody did a good job.
Reply from Spring Valley Fence Co 2024.10.29
Thanks so much Kathleen! I’m glad we could make that portion of your driveway a little safer for you guys !
Laura Yannella
Laura Yannella 2024.10.25
     
Guys that came were friendly, and easy to work with. They did an excellent job and was able to complete in one day.
Reply from Spring Valley Fence Co 2024.10.26
Thanks Laura! Glad we could get it done for you in the short window of time you had too! Thanks for taking the time to leave a review as well!

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account