Verified Company
Deceptive Marketing Practices
SpoiledChild markets its products aggressively with “FREE TRIAL,” “TRY BEFORE YOU BUY,” and “$0 upfront” language, but the actual experience feels like a classic subscription‑trap scheme rather than a risk‑free trial. In my case, multiple ads and emails clearly promised that I would not be charged the full price unless I decided to keep the products after a 21‑day trial, yet a large preauthorization was placed on my card immediately through PayPal, pushing my bank account into overdraft.
I attempted to cancel within minutes of placing the order using all available channels, but SpoiledChild refused, claiming their “warehouse is too fast” to stop the order. Later, their own carrier Asendia confirmed in writing that they had only received the electronic shipping file and had NOT yet received the physical parcel, which contradicts SpoiledChild’s excuse and shows they chose not to honor a prompt cancellation. Their terms and communications admit they place full preauthorizations and charge non‑refundable shipping even on “trials,” but this is buried in fine print and completely at odds with the “free / $0 upfront / try before you buy” message highlighted in their marketing and order flow.
Looking at their BBB profile and other review sites, my experience matches a broader pattern: hundreds of complaints about misleading free‑trial offers, unauthorized or unexpected charges, difficulty cancelling, and customer service that offers gift cards instead of real refunds. In my opinion, SpoiledChild operates as a high‑risk merchant relying on confusing sign‑up flows, aggressive preauthorizations, and shifting the burden onto customers to chase carriers, return labels, and bank disputes just to avoid paying for something they were told was “free.” Until this business model changes, I would strongly recommend avoiding SpoiledChild and looking for alternatives with clear pricing, straightforward trials, and responsive customer support.
Date of experience: 02 December, 2025
Date of experience: 02 December, 2025
Verified
