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Pricing was competitive with great customer service. Will definitely continue purchasing my metal from Southern Metal Works.
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BEWARE! I have had the most disrespectful, aggressive, and sexist experience with Jason Leake directly over the last 8+ months. It took him 3-4 months to even look at my roof to give me an estimate. He quoted me $28,000 + tax in Feb 2024, then told me I would need to call in April to schedule a date for May. When I contacted him in April he was rude with me about wanting to schedule a ballpark week so I could plan my travel around the installation. Then he stopped responding to my texts until all of a sudden YESTERDAY (May 20th) it became extremely urgent for him to do it with LESS THAN 24 HOURS NOTICE. When I said I wasn't near my house at the moment (I was visiting my 80 year old mother for the weekend and heading back to MS when he texted me at 7:21am) to give him $15,000 he flippantly said he would do another job instead of mine. I rushed back and told him I would be ready this morning to do it and he said anytime after 7am when they open. I had to call my bank to transfer the funds from a CD I had taken out for the loan three months ago which ended up taking 25 min on the phone) so I was later than the time I had suggested tho he had never confirmed what time or if he would even be started today because he then slipped in that someone else had damage to their house and he needed to fix that one first. When I got there to sign the contract he had chosen an industrial, non-coated galvanized metal instead of GIVING ME A CHOICE of what color to put on the roof. He tried to lie and say I "changed my mind on the color" after admitting that he "assumed I wanted the color that was already on my roof." UM, the color of my roof is the worn tin from 1910!!!! Why would I want to put unpainted metal on a Queen Ann style Victorian house??? When I showed I was upset that he had chosen that color for me, he then told me he was going to charge me another $4-5,000 dollars FOR HIS MISTAKE. I told him I wished he had asked me what I wanted in February and he responded with, "then we're not going to do the job." I am a single woman and I felt he attitude from the beginning was not wanting to work with me because of that. When I got up to leave I slammed the door behind me and he ran out after me and threatened me. I feel so dejected after such a horrible experience. Please go with another roofing company that will make you feel like like a valued customer and not a burden they want to get rid of.
They where very helpful and made everything sure everything was convenient for us w we Loved the atmosphere there made we got right product and you can't ask for a better company and worker.
