Solv Group Belfast Reviews

Lynda Davidson 2024.02.28

     

I was concerned that I had a gas leak so contacted Solv to get my boiler and cooker hob checked out and serviced. Jonathan McCabe came out the following day and quickly identified and isolated the source of the leak. He then serviced my boiler. He worked thoroughly and efficiently throughout, in a friendly manner. He explained what works needed to be done and options available. I’ve used Solv for about 15 years, maybe longer, and would highly recommend them.

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Reply from Solv Group Belfast 2024.02.29

Thank you Lynda so much for your glowing review! We're thrilled to hear that Jonathan provided such prompt and professional service during your recent appointment. Ensuring the safety and functionality of your appliances is always our top priority, and it's wonderful to know that Jonathan's expertise and friendly demeanor made the process smooth and reassuring for you. We truly appreciate your loyalty to solv over the years, and we're honored to have earned your recommendation. Please don't hesitate to reach out if you ever need assistance in the future. Thank you again for choosing solv!

Warm regards,
solv

Dianne Vaughan 2024.02.28

     

Colm O'Hare arrived on time, was professional, polite and informed me what he was going to do and carried out routine annual gas boiler service and had convenient card payment method. Very pleased.

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Reply from Solv Group Belfast 2024.02.28

Thank you Dianne for your feedback! We're delighted to hear that Colm provided punctual, professional, and polite service while keeping you informed about the process. We're glad you found our card payment method convenient. We appreciate your satisfaction and look forward to serving you again in the future!

Warm regards,
solv

Noel 164 2024.02.27

     

Colm O'hare out for a gar boiler service. Arrived on time. Very efficient and tidy. Explained the process extremely well after and made me feel assured! Highly recommend!

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Reply from Solv Group Belfast 2024.02.28

Thank you Noel for your kind words! We're thrilled to hear that Colm provided prompt, efficient, and tidy service, while also ensuring you felt informed and reassured throughout the process. We appreciate your recommendation and look forward to serving you again in the future!

Warm regards,
solv

Hannah Crichton 2024.02.26

     

We had engineer Eamonn O'Rawe out this morning to service our gas boiler. He was polite tidy and very knowledgeable and he were very thourough. He is an asset to the team. He called before he arrived to say he was on his way too. Overall great service from Solv have been using them for a couple of years to service our gas boiler, the service is great and they are very easy to book. Would recommend them to anyone.

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Reply from Solv Group Belfast 2024.02.26

Thank you Hannah for your wonderful feedback! We're delighted to hear that Eamonn provided polite, tidy, and knowledgeable service, and we appreciate your recognition of his thoroughness. We strive to maintain high standards and are pleased to know that you find our service consistently great and easy to book. We truly value your recommendation and look forward to serving you again in the future.

Warm regards,
solv

Lisette 2024.02.23

     

Solv gave me a date and time quickly for boiler service. Colm, the engineer was punctual, really helpful in sorting out the problem with our gas boiler and servicing the hob. He clearly explained the issues and was straightforward to deal with. Would recommend Solv and I will be using for annual service going forward.

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Reply from Solv Group Belfast 2024.02.24

Thank you Lisette for the glowing review! We're delighted to hear that solv could promptly schedule your boiler service and that Colm provided excellent service, addressing both the boiler and hob efficiently. We appreciate your recommendation and look forward to serving you again for your annual service needs.

Warm regards,
solv

John Lyttle 2024.02.21

     

I am pleased to report that once again I have received an excellent service report which pleases me immensely. Book my next annual service. Thanks again

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Reply from Solv Group Belfast 2024.02.22

We're delighted to hear that you're pleased with our service once again! Your satisfaction means the world to us. Thank you for your continued trust and loyalty.

We will be in touch closer to the time next year with a reminder about your annual service, however if you'd rather book this in now you can do so either on our website at https://www.solvgroup.com/book-a-boiler-service-repair/ or you can ring the office on 02890 451010. Thanks again for choosing us!

Warm regards,
solv

Gary Quigg 2024.02.20

     

Very efficient and professional visit from Colm today.

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Reply from Solv Group Belfast 2024.02.21

Thank you for your kind words! We're delighted to hear about your positive experience with Colm. Did you know that we do much more than boiler services? If you ever need assistance again, don't hesitate to reach out.

Warm regards,
solv

Mark Hamilton 2024.02.15

     

Fast efficient and friendly service

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Reply from Solv Group Belfast 2024.02.16

Thank you for your kind words! We strive to provide fast, efficient, and friendly service to all our customers. We're delighted to hear that we met your expectations. If you ever need assistance again, don't hesitate to reach out.

Warm regards,
solv

Madeline Burns 2024.02.14

     

Used this firm last year and again this year very reliable

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Reply from Solv Group Belfast 2023.02.13

Thank you for your positive review Madeline. We're glad to hear you found our company to be reliable and that you chose to use our services again. Thank you for being a valued customer and we hope to continue providing you with the reliability and support you expect from us.

Many thanks,
solv

Mark Hegan 2024.02.12

     

Quick and efficient service. Also re-pressurised the system and provided advice on any problems with further pressure loss.

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Reply from Solv Group Belfast 2024.02.12

Thank you for your five star review! We're happy to hear that you found our service quick and efficient. It's our priority to ensure your system is not only running smoothly but also to provide valuable advice for any potential issues. We're here to keep your home comfortable and worry-free! If you ever need assistance again, don't hesitate to reach out.

Warm regards,
solv

Chris Scott 2024.02.09

     

Excellent service - ease of booking, turn up when they say they will and fast / efficient service of gas combi boiler

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Reply from Solv Group Belfast 2024.02.10

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing ease of booking, punctuality, and efficient service are our top priorities. We appreciate your feedback and look forward to serving you again in the future!

Warm regards,
solv

Ethan Hill 2024.02.05

     

Was able to book the work I need done easily over the phone. Engineer Colm arrived promptly, was friendly and efficient. Solv are always easy to deal with and I’d recommend them every time

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Reply from Solv Group Belfast 2024.02.06

Thank you for the fantastic review! We're delighted to hear that booking was easy, Engineer Colm arrived promptly and provided friendly and efficient service. We appreciate your recommendation and look forward to assisting you again in the future!

Warm regards,
solv

Robert Ramsay 2024.02.05

     

Technician turned up on time. Was helpful and efficient ; and provided the necessary paperwork.

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Reply from Solv Group Belfast 2024.02.06

Thank you for the positive feedback! We're glad to hear that our technician was punctual, helpful, efficient, and provided all necessary paperwork. We appreciate your business!

Warm regards,
solv

Mark Price 2024.02.02

     

Got our annual service of the gas boiler and had a radiator fixed. Colm, the service engineer, was great. Both friendly and efficient. No messing, but worked with a friendly air. Great engineer from a great company Solv that just get the job done. Fantastic! Professional and reliable service!

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Reply from Solv Group Belfast 2024.02.04

Thank you for your glowing review! We're thrilled to hear about your positive experience with Colm and our team at solv. We take pride in delivering efficient and friendly service. Your satisfaction is our priority, and we appreciate your kind words about our professional and reliable approach. If you have any future needs, we're here for you.

Warm regards,
solv

John McCullagh 2024.01.31

     

First class service, very knowledgeable engineer who arrived on time and kept me informed as to what he was doing.

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Reply from Solv Group Belfast 2024.02.01

Thank you for your five star review! We're thrilled to hear you had a positive experience with our first-class service and knowledgeable engineer. Punctuality and clear communication are priorities for us. We appreciate your feedback and look forward to serving you again.

Warm regards,
solv

Alan Usletten 2024.01.31

     

Colm arrived on time and did a very good job on the boiler and was very informative, good service

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Reply from Solv Group Belfast 2024.02.01

Thank you for your kind words! We're delighted to hear that Colm provided excellent service and left you satisfied. If you have any further questions or need assistance in the future, feel free to reach out.

Warm regards,
solv

Gary Lambe 2024.01.29

     

Very professional service provided, with very competent, thorough gas boiler service, by very knowledgeable engineer

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Reply from Solv Group Belfast 2024.01.30

Thank you for your kind words! We're delighted to hear that you had a positive experience with our professional and knowledgeable engineer during the gas boiler service. If you have any further feedback or questions, feel free to reach out.

Warm regards,
solv

Alan Taylor 2024.01.23

     

Boiler and gas fire service was carried out well and technician pleasant. Only thing I didn’t like was being charged before the work was done…

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Reply from Solv Group Belfast 2024.01.24

Thank you Alan for your feedback! We appreciate your positive comments on the service and technician who attended. Regarding the online booking payment process, many of our customers find it convenient to pay online at the time of booking to streamline the process and we have this facility in place to prevent spam bot bookings. However, if you prefer not to pay upfront in the future, feel free to call our office for assistance with a booking that doesn't require immediate payment. We value your business and are here to accommodate your preferences.

Warm regards,
solv

Ciara Bennett 2024.01.23

     

Organised, friendly, efficient service from booking, through the service all the way to payment - Solv have been a dream to work with. I highly recommend!

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Reply from Solv Group Belfast 2024.01.24

Thank you so much for your kind words! We're thrilled to hear about your positive experience with solv. We strive to provide organised, friendly, and efficient service from start to finish. Your recommendation means a lot to us! If you ever need assistance again, we're here for you.

Warm regards,
solv

Laura Weir 2024.01.18

     

Great service always professional and reliable

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Reply from Solv Group Belfast 2024.01.22

Thank you Laura for your five star review, it's great to receive such positive feedback as we pride ourselves on our professionalism and that we are breaking the stereotype and that our customers can rely on us to be there when they need us.

Warm regards,
solv