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Reviews ( 151 )
Ellen 221
2025.03.16
The team at SMPS are fantastic! I reached out to Simon for urgent damp proofing and repairs to some rotten joists. He clearly explained the necessary work and provided a fair quote. Since I was in the middle of a kitchen renovation, I needed the job done quickly, and the team delivered—working efficiently while maintaining excellent quality. I couldn’t recommend Simon and the SMPS team more highly!
paul daniell
2025.03.11
From start to finish the men were hard working,punctual and friendly.
The job was completed early and to a very high standard.
Simon kept me informed at all stages of the job.
A very professional company.
Would highly recommend
Sara Bishop
2025.03.10
We were aware that we could have major problems in our Victorian walls with rot of some description. Simon and his team came out the same day we discovered the problem (which luckily was “only” wet rot); sprayed the affected area and we are now sorted. A quick efficient diagnosis helped peace of mind. We would highly recommend SMPS Building & Preservation. Thank you! Sara MacLean
Thank you for sharing your experience, Sara. We're thrilled Simon and the team could promptly assist and bring peace of mind. Your recommendation means a lot, and we're glad the issue was resolved efficiently.
robert bishop
2025.03.10
Hello,
We had some wet rot which SMPS came out and inspected and then diverted a two man team to come and deal with it within the day as we had plasterers on site. Whilst they were onsite they also checked out some old plaster work which looked as though there may be a problem but thankfully there wasn’t. Simon was really efficient and responsive and a great job done. No brainer to use SMPS if you have such a problem.
Thank you for your kind words! We're delighted Simon and the team could assist promptly and effectively. Your recommendation means a lot!
karan singh
2025.03.08
Number was sent by a family member said try this company called the number spoke to someone was told a link will be sent with watsapp link and to send a over pictures and details of the property. Didn't hear anyhring back so called again same day was sent a message that was in meeting and sent me watsapp link which I sent details over on the 22nd of February still not heard anything back. Don't think I will hear anything back message not even read.
We’re sorry to hear about your experience. Please contact our customer service team so we can address this issue and ensure better communication moving forward. We value your feedback and are committed to resolving this matter.
2025.03.08
2025.03.08
| United Kingdom
Urgent Instruction
Home Report identified woodworm in the roof of a garage that might have complicated the house sale. Urgent attention was required and following a phone call the chemical treatment was carried out the next day. That was followed up by the prompt issue of the essential warranty/ guarantee.
Date of experience: 06 March, 2025
Date of experience: 06 March, 2025
Kirsten McNicol
2025.03.08
Really knowledgable and honest guy. We had mould appear in our bungalow we’d just bought which had been empty for some time beforehand. Thankfully it was just condensation but we’d had another damp specialist out who had recommended some measures which would’ve cost us quite a bit of money, but SMPS were really honest and said we didn’t need to spend money on any mould products, just needed to sort better ventilation with the windows and roof. Having no experience with any damp or mould, he could’ve easily sold us anything but we really appreciated the honesty which is really rare nowadays. We wouldn’t hesitate to call again in the future if we had any issues.
Thank you for your kind words! We're glad we could provide honest advice and help you resolve the issue cost-effectively. Your trust means a lot, and we’re always here if you need assistance in the future.
Greg Miller
2025.02.28
Simon and the team have been brilliant.
Anything we discovered in the process of eradicating dry rot was not a problem.
Very easy to communicate with and was extremely understanding supporting the works required. Our project grew arms and legs but that happens with Dry Rot. 100% recommend SMPS Building and Preservation. Pricing was very fair and reasonable. Fingers crossed we will not need any further works in our church but if we do SMPS will be our first call.
Cheers
Thank you for your kind words! We're thrilled to hear Simon and the team could support you through your project. It's great to know you found our communication and pricing fair. We're here if you need us again!
Lorna Stirling
2025.02.25
Thank you for your feedback. We strive to improve and your input is invaluable. If you encountered any issues, please contact our customer service team so we can assist you. We appreciate your review and hope to serve you better in the future.
Stella Beckley
2025.02.23
Simon and his team have worked on our house for a while now to remedy the awful level of dry rot and woodworm and the knock on effects structurally. Really put our minds at ease, provided a comprehensive report with clear descriptions of what needed doing, the supporting photos to show what had been done. Simon recommended a roofer and plasterer to get our house back to normal which was invaluable and they worked together to discuss solutions. They cleared all the debris away at the end of the day and were really sympathetic to our situation. All the original features of the property were worked around and saved and they protected the stained glass window.
Thanks so much!
Thank you for sharing your positive experience. We're thrilled to hear Simon and his team eased your concerns and preserved your home's original features. Your feedback means a lot and reinforces our commitment to excellent service.
2025.02.21
2025.02.21
| United Kingdom
Delighted with SMPS
Fantastic service from Simon and the guys at SMPS. Great advice and workmanship throughout.
From survey to completion SMPS were reliable and quick. All the required works were undertaken with the minimum of disruption in the most professional manner. On completion everything was left clean and tidy. Really helpful company that worked really hard to satisfy their clients needs and requirements
Delighted with the job and price and happy to recommend SMPS.
Ewan Hardy
2025.02.16
We contacted SMPS to get a survey for dampness on two of our walls that had been highlighted on a home report. Simon came out and quickly identified the problem, and we got the work done that weekend. Good company to work with, no fuss, no mess and very efficient. I highly recommend.
Thank you for your kind words! We're delighted to hear Simon could assist you efficiently and that you had a positive experience with us. Your recommendation means a lot to us.
Clare Chisholm
2025.02.07
Fantastic Service
Thank you for your kind words! We're thrilled you had a great experience, and we look forward to serving you again.
Fraser Stewart
2025.01.27
Start to finish incredible service. Had a job for woodworm treatment that needed carried out for starting a loft conversion. Booked in really quickly and job that was done was really professional. Thanks again. Thoroughly recommended
Thank you for your kind words and recommendation. We’re delighted to hear you had a great experience with our service and professional team. If you need any assistance in the future, feel free to reach out.
lynda mackin
2025.01.25
I contacted SMPS via website on Tuesday evening for a quote to treat a woodworm infestation that my home report had thrown up. Simon called me first thing even though he was standing at the airport and by Friday the work was completed. He explained everything in laymans terms, NO charge for the survey report, (unlike other companies) and very competitive price. Fantastic customer service, very friendly and 101% recommend Simon and his team.
Thank you, Lynda! We're thrilled to hear about your positive experience with Simon and our team. It's great to know we could assist you promptly and provide excellent service. We appreciate your recommendation!
Amanda Ballantyne
2025.01.23
Came in last minute and really happy with the service. Thanks!
Thank you, Amanda! We're delighted that we could assist you promptly and to your satisfaction. We look forward to serving you again in the future!
Lee-Anne Brook
2025.01.22
Had the guys out to treat some woodworm. Responded quickly when I first contacted them. Very helpful thanks 🤩
Thank you for choosing us for your woodworm treatment. We're glad to hear you found our team responsive and helpful! If you need any further assistance, feel free to reach out.
Stevie Welsh
2025.01.16
Contacted SMPS for a survey to be carried out on a commercial premises. Quick response and survey completed very quickly. Would highly recommend SMPS .
Thank you for your positive feedback! We're glad the team could provide prompt service and meet your expectations. We appreciate your recommendation!
Jayne Laidlaw
2025.01.07
Very helpful and efficient service from Simon and his team when my mortgage lender required a timber and dampness inspection in my loft. Highly recommend.
Thank you for your kind words! We're glad Simon and the team could assist you efficiently. Your recommendation means a lot to us, and we're here to help anytime you need it.
Lynne Lamb
2024.12.13
Called Simon start of the week received a quick response. Came to have a look at my my issue I'm having and provided great advice. Quick response, professional and friendly. Would recommend.
Thank you for your kind words! We're thrilled to hear you had a positive experience with Simon's quick and professional service. Your recommendation means a lot to us!