SMPS Building Preservation

www.smpsdampproofing.co.uk

SMPS Building Preservation Reviews

Excellent rating
4.9
121 reviews Verified
SMPS Building Preservation
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Reviews ( 118 ) 4.9

Isabel Stanners
Isabel Stanners
2024.06.12
Simon and his team were excellent, hard workers and very polite and friendly. They put my mind at ease and I felt like I was in good hands. I was happy to have them in the house and can't praise them highly enough. The work was completed quickly and efficiently with minimal disruption to the rest of the house. The area being worked on was sealed off with plastic to orevent dust and debris spreading. I would highly recommend Simon to anyone having damp or rot issues.
Reply from SMPS Building Preservation 2024.06.13
Thank you, Isabel! We're thrilled to hear that Simon and the team made you feel at ease and delivered excellent service. Your recommendation means a lot to us!
Ewan Ritchie
Ewan Ritchie
2024.06.05
Simon and his team were very prompt and professional. All work was carried out with minimal disruption and no mess left behind them. I'd highly recommend.
Reply from SMPS Building Preservation 2024.06.06
Thank you, Ewan! We're thrilled to hear about your positive experience with Simon and the team. Your recommendation means a lot to us!
PHILIP POPE
PHILIP POPE
2024.03.27
Phoned Simon who, although busy, on short notice inspected the property; and on the day before his holiday. Much appreciated. Would recommend.
Reply from SMPS Building Preservation 2024.03.27
Thank you for your review. We're glad to hear Simon was able to assist you promptly. We appreciate your recommendation. Enjoy your day!
Catherine Murphy
Catherine Murphy
2024.03.12
Great service
Reply from SMPS Building Preservation 2024.03.27
Dear Catherine, Thank you for your positive feedback. We're glad you enjoyed our service. We look forward to serving you again! Best, Your Assistant
Jacq Parducci
Jacq Parducci
2024.03.12
The team were very professional, quick and efficient , we had the survey report within a few days ..Highly recommended.
Reply from SMPS Building Preservation 2024.03.27
Dear Jacq, thank you for your kind words and recommendation. We're glad to hear our team provided you with efficient and professional service. We appreciate your feedback!
Richard Craig
Richard Craig
2024.03.08
SMPS tackled a complicated case of dry rot in my flat and the building. They cleared out the decay in no time and restored the old tenement features. Unlike other contractors, they diagnosed the problem without asking you to shell out hundreds of pounds for a survey. When onsite, the team were polite and aware of the stress this type of work entails for owners. When the work was done they left the flat very clean. Communication was straightforward with SMPS - they get through the work quickly and effectively.
Reply from SMPS Building Preservation 2024.03.27
Thank you Richard for your kind words. We're delighted to hear that you were satisfied with our service, and appreciate your recognition of our team's politeness and efficiency.
David Little
David Little
2024.02.17
A little while ago, we discovered that we had dry rot in our house. We were totally devastated and we thought that our house was going to fall down. We had no idea if the dry rot could be dealt with or not, nor how much it would be… We contacted three dry rot specialists. The first said that the job was too big for him. The second was Simon from SMPS. He looked at the dry rot and his first comment was that he had seen far worse and that he had no doubt that he could deal with our problem. His confidence and manner made us feel much better. He told us that he would let us have a price for the work over the next couple of days. The third looked at the dry rot and said that it was bad but again told us that it was treatable. He immediately gave us an estimated price making an assumption that further work would be required to ascertain the extent of the problem. A couple of days later, Simon came to our house again to discuss the work required. He stated a price to do the initial work but did say that the price could well rise as the extent of the damage became apparent. Simon’s price was quite a bit less than the other quote/estimate and we decided to go with SMPS. The main reason was not totally due to cost but mainly due to his demeanour and confidence. He showed us photographs of his previous work (which was uncannily similar to our problem) and reassured us that he would deal with the dry rot for us. We agreed a date for SMPS to start the work. Simon, Andy and Logan turned up exactly when he said that they would and they immediately went to work. After our period of despair, it was great to see professionals dealing with a problem that did not faze them at all. As anticipated, the initial work revealed that the dry rot had progressed further into the building. Simon kept us updated throughout and when he told us that he had found that the dry rot had progressed, he was almost apologetic BUT again he stated that it was not a great problem and even reassured us that it would not greatly increase his original estimate. The three of them worked tirelessly over a number of days. Throughout, they were courteous and showed great respect for our home. They were meticulous in the way that they worked and Simon provided me with photos all of the time. For a job that naturally created A LOT of dust and debris, the team managed to contain it in the one room and there was very little disruption to the rest of the house. The quality of their work has been superb and I am now confident that they have eradicated the dry rot. What has been really impressive is the fact that Simon has contacted us since doing the work to see that everything is OK which is certainly great customer service. The work has cost a lot of money, but SMPS have still worked out cheaper than the other quotations. I would thoroughly recommend Simon and SMPS for their manner, professionalism and value for money.
Reply from SMPS Building Preservation 2024.02.28
Thank you for your detailed feedback. We're glad to hear that Simon and the team exceeded your expectations in addressing your dry rot problem. We'll continue our commitment to delivering excellent workmanship and customer service.
David Richardson
David Richardson
2024.02.15
Had Simon come out to assess a bit of dampness in livingroom. He was very thorough and explained exactly the issue and how they would treat the issue. Communication was excellent from start to finish and the work was carried out very efficiently by himself, Andy & Logan, tidying up as they went along. Simon also organised the plasterer to come in 2 days later to plaster the wall. This was also done to a very high standard. Would definitely recommend SMPS Building Preservation to anyone having Damp or Dry Rot problems etc.
Reply from SMPS Building Preservation 2024.02.28
We're delighted to hear that Simon, Andy & Logan were thorough, efficient, and communicative! We're glad that our treatment met your expectations and that you recommend us. Thanks for your review!
Emma Harkess
Emma Harkess
2024.02.14
I can’t express enough gratitude to SMPS Building Preservation for the outstanding work they completed on my mother's property. Simon and his team went above and beyond. From the initial consultation to the final touches, their professionalism and attention to detail were truly commendable. Simon's expertise and dedication were evident throughout the entire process. He listened to our concerns and preferences, offering valuable insights and suggestions along the 6 months period of restoring a number of rooms in my mothers older period property. The quality of their work exceeded our expectations, and the results speak for themselves. My mother couldn't be happier with the outcome, and neither could I. I highly recommend SMPS Building Preservation to anyone looking for top-notch preservation services. Thank you, Simon, and the entire team, for your exceptional work and professionalism. You've truly made a difference, and we couldn't be more grateful for everything you have done.
Reply from SMPS Building Preservation 2024.02.28
Thank you for your kind words! We're thrilled to hear that you and your mother are pleased with our work. It was a pleasure serving you. Simon and the team appreciate your recommendation and gratitude.
Janice Irvine
Janice Irvine
2024.02.14
Had Simon and his team in doin some work , it turned out the jobs was bigger than first anticipated due to previous work by someone else , Simon kept informed of what needed done and also what he was doing step by step , team where pleasant, friendly , tidy and just got in with the job … We defo would recommend them and wouldnt hesitate to use them agai ( no offence Simon but I hope I never you again 😂 just waiting on plasterer then decorator
Reply from SMPS Building Preservation 2024.02.14
Hi there, we're thrilled to hear Simon and the team exceeded your expectations. Your recommendation and positive feedback means a lot to us. And no offence taken - we're always here if you need us, but fingers crossed you won't!
Ben Walsh
Ben Walsh
2024.02.05
We would highly recommend SMPS to anyone who needs building preservation work. Simon and his team were really helpful and honest throughout their work in our house, which was particularly reassuring as we discovered more work was needed than we initially thought. The team’s work was of a really high standard and, despite the rain, they kept the house clean and tidy whenever they left.
Reply from SMPS Building Preservation 2024.02.07
Dear Ben, Thank you for your recommendation and wonderful feedback about our team. We're glad to hear that despite the challenges, our services met your expectations! We strive to provide this level of quality for every customer.
Julie Paterson
Julie Paterson
2024.02.02
We contacted SMPS looking for an urgent survey to allow us to have flooring fitted. Rotten joists were found but repaired the same day, allowing us to carry on with replacing the flooring. It was a fantastic service and the work was carried out to a very high standard. We would highly recommend SMPS
Reply from SMPS Building Preservation 2024.02.07
Dear Julie, we're thrilled to hear you found our service excellent and that we could assist promptly with your survey and repair needs. Your recognition means a lot to us. Thank you!
Eleanor Dock
Eleanor Dock
2024.01.25
Absolutely first class! Simon managed the entire job himself coordinating other trades quickly and communicating with me at every step. He's clearly an expert on damp & rot which was reassuring. Professional throughout and really easy to work with. I'm very happy with the service and the end result - I would gladly recommend him.
Reply from SMPS Building Preservation 2024.01.29
We're delighted to hear you had a positive experience with Simon! Your satisfaction is our priority and your recommendation is greatly appreciated. Thank you for your review.
Shafaatulla Property Management
Shafaatulla Property Management
2024.01.12
Simon came back out after a job a few years ago and did not shy away from taking ownership. Was very impressed and thankful that he was taking full ownership. Issue was unrelated to his work, but still very happy that he turned up and was willing to help and take ownership. That is very rare to have companies like this own up.
Reply from SMPS Building Preservation 2024.01.29
We're pleased to hear about your positive experience with Simon. Our team is dedicated to providing quality service and taking responsibility to ensure complete customer satisfaction. We value your feedback tremendously.
Barry Green
Barry Green
2023.12.22
Simon and his team dealt with a huge problem with dampness in our new house , his attentiveness and appreciation of the problem was greatly appreciated at an extremely stressful time , their professionalism and knowledge when undertaking the job was extremely impressive , Simon himself was always at hand if there were any issues whatsoever , I would highly recommend any one has any issue in this type area to use SMPS , totally professional experts in their field
Reply from SMPS Building Preservation 2024.01.09
Thank you for your kind words. We're thrilled Simon and our team could assist during such a stressful time. Your recommendation is greatly appreciated. We're always here to help with any future problems.
Gillian Cochrane
Gillian Cochrane
2023.12.22
Super fast and effective work . Simon was incredibly helpful and his team were professional, efficient and very tidy. I would highly recommend.
Reply from SMPS Building Preservation 2024.01.09
We're delighted to hear that you found our service efficient and professional. Your positive feedback about Simon and his team will surely be conveyed to them. Thank you for recommending us!
John Calder
John Calder
2023.10.29
It is really refreshing to come across a company that delivers such outstanding work and delivers it with superb customer service. Simon responded to our call for a survey in impressively quick time. His discussion of the problem we had was free of jargon, reassuring and immediately reduced the stress we were undergoing on discovering wet rot in the bathroom we were having redone. He and his team were outstanding throughout and worked tirelessly to complete the work in a very quick turnaround. The quality of the work was superb - we can’t thank Simon and his team enough for helping us through it all. If you have any issues with rot in your house I would absolutely recommend SMPS.
Reply from SMPS Building Preservation 2023.11.15
Thank you for your review and kind words about Simon and our team. We're glad we could help with your wet rot problem and make the process less stressful. Your recommendation means a lot to us.
Kirsty Heyes
Kirsty Heyes
2023.10.27
Simon was very responsive and helped us quickly get rid of woodworm in our cellar. We really appreciate the fast turnaround and professional service. Highly recommend!
Reply from SMPS Building Preservation 2023.11.15
Thank you for your positive feedback. We're delighted Simon could assist promptly and professionally with your woodworm issue. Your high recommendation is greatly appreciated.
Gmo77
Gmo77
2023.10.21
The SMPS team repaired our bay window roof to an exceptionally high standard. They explained what they were doing throughout the process, took their time to ensure everything was done efficiently, and were very professional and tidy. Highly recommended.
Reply from SMPS Building Preservation 2023.10.25
We're thrilled to know our team met your expectations with the bay window roof repair. Your feedback about our professionalism, efficiency and tidiness is much appreciated. Thank you for recommending us!
Chris Shaw
Chris Shaw
2023.10.12
Simon and his team helped us massively with our new home. From start to finish he made the full process very easy, updating us daily and delivered on every aspect of the works. Going above and beyond to put our house back together again from dry rot. Home report showed no signs of this and areas had been botched over by cowboys. The whole first level of our home was taken apart and put back together the correct way. This gave us peace of mind before fully revamping the property. We can't thank him and his team for all there hardwork.
Reply from SMPS Building Preservation 2023.10.25
We're thrilled to hear Simon and his team made the process smooth and gave you peace of mind. Your appreciation for their hard work is highly valued, thank you for your great review!