Great product!
Overall: It's been pretty good. I used a similar product in my previous job so the adaption period was minimal. Pros: Ease of use. The system is intuitive for first time users. It requires limited training and offers new recruits the opportunity to hit the ground running with their account reconciliations. Cons: Potential slow processing times - It takes time sometime to upload and to view uploaded documents sometimes.
Great product!
It's been pretty good. I used a similar product in my previous job so the adaption period was minimal. Pros: Ease of use. The system is intuitive for first time users. It requires limited training and offers new recruits the opportunity to hit the ground running with their account reconciliations. Cons: Potential slow processing times - It takes time sometime to upload and to view uploaded documents sometimes.
Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with Skystem and that our customer service met your expectations. Your recommendation means a lot, and we truly appreciate your support!
KRISTA2025.09.23
Verified
ART SKYSTEM
There has been a slight learning curve, but the experience has been good overall. I am pleased with the overall process. Pros: It is easy to use. I have found there was only a slight learning curve, so it was not difficult to use. Cons: I have not found anything I do not like at this point. It is somewhat different from what I was used to, but not so much it made the process difficult.
Thank you for the feedback! It’s great to hear that the platform has been easy to use and that the learning curve was minimal. It’s also wonderful to know that the overall experience and process have been positive. Feedback like this helps guide future improvements and ensures the platform continues to meet users’ needs.
Rita2025.09.23
Verified
ART Review
I've enjoyed using ART for our monthly reconciliation process. I have also enjoyed that auditors have the ability to access the recons through ART as well. Pros: Paperless reconciliation and now being able to attach the documents by dropping in the file instead. Cons: Not a big fan of the layout of the recons, could be separated better. Not being able to edit the entries and having to close it out and redoing it with the updated information. Would prefer accounts with no change in balances didn't go directly into the prepared status.
Thank you for sharing your feedback! It’s great to hear that paperless reconciliation and the ability to attach documents easily have been helpful in your monthly process. Regarding the layout and editing of entries, our team would be happy to connect with you to walk through ways to maximize the platform and ensure you’re getting the full benefit of your investment. We also appreciate your note about accounts with no balance changes and will share it with the team as we continue enhancing the platform. It’s wonderful to know that auditors being able to access the recons through ART has been beneficial.
Linu2025.09.23
Verified
Skystem Feedback
Overall, I enjoy my experience with Skystem. Just wish it had more capabilities around reporting. Also, wish the dashboards were updated and refreshed. Pros: The simplicity of the product is very nice. Not overly complicated. The interface is quick and easy. Cons: I'm more familiar with Blackline. Some of the features of Blackline and the reporting capabilities of Blackline are better than Skystem. Also, there seems to be a delay sometimes after approving an account reconciliation before the dashboards update.
Thank you for sharing your feedback! It’s great to hear that the simplicity and speed of the platform have made your experience enjoyable. Regarding the dashboards and reporting, a quick call can be set up to walk through a few tips and best practices to ensure everything updates as expected and to highlight some reporting options. The comments about additional reporting capabilities are valuable and will be shared with the team as we continue to enhance the platform. We’re glad to know that overall, your experience with Skystem has been positive.
Lindsay2025.09.23
Verified
Skystem has been a great tool for our company.
I would say my overall experience has been great. It is a good software to use for any company to make sure accounts are balanced monthly. Pros: The system allows us to keep our accounts balanced and on track for end of year goals. It has been a wonderful tool to use. Cons: My least favorite thing is importing data for a new month and opening the new month. I have run into issues before when there are new accounts to upload to a profile.
Thank you for sharing your feedback! It’s great to hear that the system has been helpful in keeping accounts balanced and on track for end-of-year goals. Regarding importing data for a new month, when adding new accounts, make sure they are included in the import file before opening the new month—this can help prevent issues. Your feedback will also be shared with the team as we continue improving the process. It’s wonderful to know that, overall, your experience has been positive and that the software supports your monthly reconciliation needs.
Linu T.2025.09.23
Skystem Feedback
Overall: Overall, I enjoy my experience with Skystem. Just wish it had more capabilities around reporting. Also, wish the dashboards were updated and refreshed. Pros: The simplicity of the product is very nice. Not overly complicated. The interface is quick and easy. Cons: I'm more familiar with Blackline. Some of the features of Blackline and the reporting capabilities of Blackline are better than Skystem. Also, there seems to be a delay sometimes after approving an account reconciliation before the dashboards update.
Thank you for sharing your feedback! It’s great to hear that the simplicity and speed of the platform have made your experience enjoyable. Regarding the dashboards and reporting, a quick call can be set up to walk through a few tips and best practices to ensure everything updates as expected and to highlight some reporting options. The comments about additional reporting capabilities are valuable and will be shared with the team as we continue to enhance the platform. We’re glad to know that overall, your experience with Skystem has been positive.
Lindsay D.2025.09.23
Skystem has been a great tool for our company.
Overall: I would say my overall experience has been great. It is a good software to use for any company to make sure accounts are balanced monthly. Pros: The system allows us to keep our accounts balanced and on track for end of year goals. It has been a wonderful tool to use. Cons: My least favorite thing is importing data for a new month and opening the new month. I have run into issues before when there are new accounts to upload to a profile.
Thank you for sharing your feedback! It’s great to hear that the system has been helpful in keeping accounts balanced and on track for end-of-year goals. Regarding importing data for a new month, when adding new accounts, make sure they are included in the import file before opening the new month—this can help prevent issues. Your feedback will also be shared with the team as we continue improving the process. It’s wonderful to know that, overall, your experience has been positive and that the software supports your monthly reconciliation needs.
KRISTA G.2025.09.23
ART SKYSTEM
Overall: There has been a slight learning curve, but the experience has been good overall. I am pleased with the overall process. Pros: It is easy to use. I have found there was only a slight learning curve, so it was not difficult to use. Cons: I have not found anything I do not like at this point. It is somewhat different from what I was used to, but not so much it made the process difficult.
Thank you for the feedback! It’s great to hear that the platform has been easy to use and that the learning curve was minimal. It’s also wonderful to know that the overall experience and process have been positive. Feedback like this helps guide future improvements and ensures the platform continues to meet users’ needs.
Rita R.2025.09.23
ART Review
Overall: I've enjoyed using ART for our monthly reconciliation process. I have also enjoyed that auditors have the ability to access the recons through ART as well. Pros: Paperless reconciliation and now being able to attach the documents by dropping in the file instead. Cons: Not a big fan of the layout of the recons, could be separated better. Not being able to edit the entries and having to close it out and redoing it with the updated information. Would prefer accounts with no change in balances didn't go directly into the prepared status.
Thank you for sharing your feedback! It’s great to hear that paperless reconciliation and the ability to attach documents easily have been helpful in your monthly process. Regarding the layout and editing of entries, our team would be happy to connect with you to walk through ways to maximize the platform and ensure you’re getting the full benefit of your investment. We also appreciate your note about accounts with no balance changes and will share it with the team as we continue enhancing the platform. It’s wonderful to know that auditors being able to access the recons through ART has been beneficial.
Sylwia G.2025.09.23
excellent customer service
Pros: I had a great experience with Skystem. The customer service was also excellent. I would definitely recommend them.
Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with Skystem and that our customer service met your expectations. Your recommendation means a lot, and we truly appreciate your support!
Sherice R.2025.09.19
ART Webinar
Overall: Great, with the new updates this helped me understand how I should be inputting my recons correctly . Pros: I liked the overview of the software while making sure you understood just because you saw something doesn't mean that you won't have access. I liked the overview on the updated platform. Cons: I wish that you could rewind some parts of the webinar to review or speed ahead of the parts that are not applicable to your specific area on the platform
Thank you for the thoughtful feedback! It’s great to hear that the overview of the updated platform was helpful and provided clarity on entering reconciliations. The suggestion about being able to rewind or skip ahead in the webinar is very much appreciated and will be shared with the team as they look for ways to improve future sessions. It’s wonderful to know the updates are making the process easier!
Sherice2025.09.19
Verified
ART Webinar
Great, with the new updates this helped me understand how I should be inputting my recons correctly . Pros: I liked the overview of the software while making sure you understood just because you saw something doesn't mean that you won't have access. I liked the overview on the updated platform. Cons: I wish that you could rewind some parts of the webinar to review or speed ahead of the parts that are not applicable to your specific area on the platform
Thank you for the thoughtful feedback! It’s great to hear that the overview of the updated platform was helpful and provided clarity on entering reconciliations. The suggestion about being able to rewind or skip ahead in the webinar is very much appreciated and will be shared with the team as they look for ways to improve future sessions. It’s wonderful to know the updates are making the process easier!
Sue W.2025.09.04
Experience
Pros: It sets up a reconciliation schedule to track your status which helps you manage your reconciliation progress. Cons: Since we already do reconciliation in excel, I think it's duplicate work since we are so busy. Excel can have better detail and we need to pay a lot for using Skystem.
Thank you for sharing your feedback with us. We’re glad to hear you find value in the reconciliation schedule and the ability to track progress within the system. We understand your concern about duplicate work. In many cases, this happens when reconciliations are still being managed primarily in Excel rather than leveraging the system’s full capabilities. SkyStem is designed to replace manual spreadsheet work, streamline reconciliations, and save time, especially during busy periods. Our team would be happy to connect with you to walk through ways to maximize the platform and ensure you’re getting the full benefit of your investment.
Kathryn T.2025.09.04
New Customer to Art
Overall: Sales, Onboarding, training, everything went smoothly and quickly. The team was very hands on, available to answer any questions as we implemented the system and are still available afterwards if something comes up. Pros: I love the organization and ability to see in an instant where our team is during our close each month. It is a better tracking tool to show auditors who prepares a reconciliation and who signs off on the reconciliation than in Excel alone. I also like being able to navigate between periods easily. Cons: There are a few too many options in the reconciliation for variances, I would prefer one section and you could drop down and pick what the reconciliation difference was. Also, I find it tricky to add attachments in the "task preparer" section.
Thank you for your thoughtful feedback! We’re so glad the system helps your team stay organized, simplifies audits, and makes period navigation easier. We also appreciate your suggestions on variances and attachments — feedback like this helps us continue improving. Thrilled to have you as part of the SkyStem community!
Sue2025.09.04
Verified
Experience
Pros: It sets up a reconciliation schedule to track your status which helps you manage your reconciliation progress. Cons: Since we already do reconciliation in excel, I think it's duplicate work since we are so busy. Excel can have better detail and we need to pay a lot for using Skystem.
Thank you for sharing your feedback with us. We’re glad to hear you find value in the reconciliation schedule and the ability to track progress within the system. We understand your concern about duplicate work. In many cases, this happens when reconciliations are still being managed primarily in Excel rather than leveraging the system’s full capabilities. SkyStem is designed to replace manual spreadsheet work, streamline reconciliations, and save time, especially during busy periods. Our team would be happy to connect with you to walk through ways to maximize the platform and ensure you’re getting the full benefit of your investment.
Heather2025.09.04
Verified
Great product, Love it!
Great. Easily assessable. Easy to use. I love that you can navigate and figure things out on your own without direction. Pros: Easy to use, Quick and straight forward, Ease of tracking month to month. Will be great for audit time. Cons: Only thing, too many lines that blend together. (For discrepancies. Sometimes it makes it hard to find where you need to enter things.
Thank you so much for your thoughtful feedback! We’re glad to hear that you find the system easy to use and helpful for tracking month to month, especially with audits in mind. We also appreciate your note about the lines blending together in the discrepancies section. With the release of our new Rec form, we believe this will be much improved, and we feel you’ll be much happier with the experience. We’re also delighted to hear that you find the system easy to navigate on your own—that’s exactly what we aim for!
Kathryn2025.09.04
Verified
New Customer to Art
Sales, Onboarding, training, everything went smoothly and quickly. The team was very hands on, available to answer any questions as we implemented the system and are still available afterwards if something comes up. Pros: I love the organization and ability to see in an instant where our team is during our close each month. It is a better tracking tool to show auditors who prepares a reconciliation and who signs off on the reconciliation than in Excel alone. I also like being able to navigate between periods easily. Cons: There are a few too many options in the reconciliation for variances, I would prefer one section and you could drop down and pick what the reconciliation difference was. Also, I find it tricky to add attachments in the "task preparer" section.
Thank you for your thoughtful feedback! We’re so glad the system helps your team stay organized, simplifies audits, and makes period navigation easier. We also appreciate your suggestions on variances and attachments — feedback like this helps us continue improving. Thrilled to have you as part of the SkyStem community!
Heather C.2025.09.04
Great product, Love it!
Overall: Great. Easily assessable. Easy to use. I love that you can navigate and figure things out on your own without direction. Pros: Easy to use, Quick and straight forward, Ease of tracking month to month. Will be great for audit time. Cons: Only thing, too many lines that blend together. (For discrepancies. Sometimes it makes it hard to find where you need to enter things.
Thank you so much for your thoughtful feedback! We’re glad to hear that you find the system easy to use and helpful for tracking month to month, especially with audits in mind. We also appreciate your note about the lines blending together in the discrepancies section. With the release of our new Rec form, we believe this will be much improved, and we feel you’ll be much happier with the experience. We’re also delighted to hear that you find the system easy to navigate on your own—that’s exactly what we aim for!
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