Verified Company
Store is closed. They will still take online purchases
The store is still taking orders through the online store and taking the monies. At no point on the store or during the purchasing did it state the store was temporary closed.
I have tried to contact the store but have had no response.
I would rate higher considering the staff member initially responded and acted quickly, the stock was advertised wrongly on the website so they processed a refund etc. but i keep emailing asking for my order to be cancelled as it comes up as processing and i keep emailing asking for this to be cancelled and sorted, but i have been ignored for OVER A MONTH now, i have sent many emails and have had no response. Just one response i am asking for and i got nothing? wont be shopping here again.
Reply from Sk8shop
2024.04.29
Hi Curtis!
First off, thank you for your patience and for bringing this to our attention.
We apologize for the confusion surrounding your order—our stock had somehow taken on a life of its own!
We noticed the error right away and informed you the next day about the unavailable items, ensuring that your Klarna order remained on hold so no funds would be processed until we heard back from you.
We’re all about keeping the lines clear and not ghosting our customers, so it bothers us to hear you've felt ignored so we apologise for this and will look into how we may have missed you.
We had your order on hold as mentioned, but I will now get it updated to a cancelled status so you won't receive any more system updates from us.
You are more than welcome to shop with us in the future, and the previously emailed voucher code for future orders will remain active.
First off, thank you for your patience and for bringing this to our attention.
We apologize for the confusion surrounding your order—our stock had somehow taken on a life of its own!
We noticed the error right away and informed you the next day about the unavailable items, ensuring that your Klarna order remained on hold so no funds would be processed until we heard back from you.
We’re all about keeping the lines clear and not ghosting our customers, so it bothers us to hear you've felt ignored so we apologise for this and will look into how we may have missed you.
We had your order on hold as mentioned, but I will now get it updated to a cancelled status so you won't receive any more system updates from us.
You are more than welcome to shop with us in the future, and the previously emailed voucher code for future orders will remain active.
Great service and advice for an adult beginner today! Will be returning for pads once I fall over a few more times I'm sure 😂
Reply from Sk8shop
2024.04.29
🤣 Thank you Eoin. No pain, no gain 🤘
Amazing service from the owner and workers outstanding job from the sk8 shop hopefully will be back in soon
Reply from Sk8shop
2023.07.22
Thanks Riley 🤟
