Simply Thank You Reviews

Cathy Mercier 2025.11.14

     

I discovered this company almost accidentally, when my partner received a lovely hamper from a business he was dealing with. It was beautifully presented in a Union Jack box, and filled with wonderful goodies such as chilli jam, gorgeous biscuits, fudge, oatcakes, very nice cheese, peppermint chocolates, tea, and much more, all laying in a bed of finely chopped paper made to look like straw. I was so impressed I made contact with the company, and thanks to the brilliant Charlotte on Client Services who obviously knows the website and the products inside out, have now reordered the same hamper as a surprise thank you for someone. I am certain I will order more. The range is fantastic and the prices very reasonable for what you get. There is also the current bonus of free delivery, although I'm sure that won't last forever! Thank you Simply Thank you and Charlotte. I would urge any one reading this to use this company should you be thinking of sending a hamper to someone. You won't go wrong.

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Reply from Simply Thank You 2025.11.17

Hi Cathy,
Thank you so much for your wonderful review! We’re delighted to hear how much you and your partner enjoyed the hamper, and we’re especially pleased that Charlotte was able to help you. Your kind words truly mean a lot to us. Thanks again for recommending Simply Thank You — we really appreciate it! 💛
^Sophie @ Simply Thank You

Benjamin Lakey 2025.08.29

     

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Reply from Simply Thank You 2025.11.17

Thanks for the 5 Stars, Ben! ⭐

Val and Len Edmondson 2025.07.17

     

My e-voucher didn't appear to arrive in my inbox(or spam) after filling in my unique code and pin number so emailed Simple Thank You about this problem. Although the standard email said they hoped to get back within 24hrs they actually got back to me and sorted out the problem within the hour. Brilliant service and well done Jessica who dealt with me. :-)

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Reply from Simply Thank You 2025.07.17

Hi Val & Len.
Thank you so much for taking the time to leave us a review, I will be sure to pass on your kind words to Jessica.
Have a great day.
^Sophie @ Simply Thank You,

PETER KING 2025.07.10

     

WELL DONE JESSICA TOP OF THE LADDER I HAD A PROBLEM WITH THE CODE NOT WORKING I CONTACTED SIMPLYTHANKYOU JESSICA PATINSON ANSWERED AND IN A VERY SHORT TIME EVERYTHING WAS SORTED OUT SHE IS A VALUABLE ASSET TO THE COMPANY AS NOW DAYS YOU ARE LUCKY IF YOU EVER HEAR BACK FROM COMPANYS THANK YOU JESSICA FOR BEING SO HELPFUL I HOPE THE COMPANY REALISE HOW VALUABLE YOU ARE TO THEM PETER

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Vic Belshaw 2025.06.27

     

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Reply from Simply Thank You 2025.06.27

Thank you for the 5 stars! Always appreciated. ^Sophie @ Simply Thank You.

Cheryl Henry 2025.06.24

     

Had a bit of an issue with my Simply Thank You code and pin not working. I counted Simply Thank You by email expecting to wait 2 days at least and my requested voucher was in my inbox in less than 5 minutes. Fabulous service from Jessica and much appreciated. Will feedback to Santander this week as I did contact them with my query initially. Thank you

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Reply from Simply Thank You 2025.06.24

Thank you for taking the time to leave us a review, Cheryl - it's appreciated! I will be sure to share your comments with Jessica. ^Sophie @ STY

Nick Roden 2025.06.20

     

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Reply from Simply Thank You 2025.06.24

Hi Nick, thank you for taking the time to visit our profile. We’d really appreciate it if you could share a little more about your experience with us, and let us know if there’s anything we can do to improve. Our team is always here to help — just give us a call on 01325 355165. 😊
Thank you,
Sophie @ Simply Thank You

Wilma Wilkie 2025.06.19

     

These hampers were a corporate Christmas gift and the selection of goodies contained was very much appreciated and well used. Thought and care had been given to the selection to cover all palettes and no items were left uneaten.

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Reply from Simply Thank You 2025.06.24

Thank you for taking the time to leave us a review, Wilma! Hope to do business with you again soon :-) ^Sophie @ Simply Thank You.

Carol Dawson 2025.06.12

     

What a great experience - I contacted them yesterday with a query. Jessica got back to me within 5 minutes and my issue was sorted. Very impressed - thank you!

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Reply from Simply Thank You 2025.06.19

Thank you for the lovely review Carol, I'll be sure to pass on your comments to Jessica. ^Sophie

Leanne Rees 2025.05.22

     

Keeping customers at the heart of everything we do is paramount at Novuna Vehicle Solutions and the Simply Thank You platform allows us to go that one step further to show we care. We have a fantastic relationship with Simply Thank You and their helpful and attentive team make sending gifts to our customers incredibly easy. Thank you for your support, we look forward to many more years of collaboration!

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Reply from Simply Thank You 2025.05.23

Thank you so much for the lovely feedback, Leanne.
It’s a pleasure working with you at Novuna Vehicle Solutions. We’re so pleased Simply Thank You helps you go that extra step for your customers. Here’s to many more years of collaboration! ✨

Thank you,
Sophie @ Simply Thank You

Bill Winfield 2025.05.20

     

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Reply from Simply Thank You 2025.05.23

Hi Bill, thank you for taking the time to visit our profile. We’d really appreciate it if you could share a little more about your experience with us, and let us know if there’s anything we can do to improve. Our team is always here to help — just give us a call on 01325 355165. 😊
Thank you,
Sophie @ Simply Thank You

Barbara Mercer 2025.05.07

     

Beautifully presented Hamper Box just arrived..biscuits, cheese, chocolates wine ....so many other items...I am so delighted .....a gift from VW.....thankyou

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Reply from Simply Thank You 2025.05.07

Hi Barbara,
Thank you so much for your lovely feedback — it truly means a lot to us. I'm delighted to hear that you're enjoying your hamper!
^Sophie @ Simply Thank You

Brendan Scott 2025.04.29

     

Website is really bad, communication is terrible. Avoid. I was delighted to find an item on the website that was out of stock elsewhere and placed an order. Shortly afterwards I received my order confirmation and my card was debited. Saly, that was the last communciation I received from them. My card was refunded without any explanation a week after ordering. I can only assume that my order has been cancelled, though i have no idea why.

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Reply from Simply Thank You 2025.04.30

Hi Brendan,

Thank you for your feedback and we're really sorry we weren’t able to fulfil your order on this occasion. I’ve checked with our purchasing team and we did email you on 22.04 to update you — it’s possible this may have landed in your junk or spam folder, so please do check when you have a moment.

We always aim to fulfil every order and we’re genuinely sorry we weren’t able to this time. If there’s anything further we can do or if you’d like to discuss it with us directly, please don’t hesitate to reach out.

Thank you again,
Sophie @ Simply Thank You

Louise Fisher 2025.04.04

     

We worked with Simply Thank You on a large corporate gifting campaign that spanned quite a few months. The team were excellent from start to finish: very helpful and collaborative. Can highly recommend.

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Reply from Simply Thank You 2025.04.10

Hi Louise! Thank you so much for taking the time to leave us a review, it's really appreciated and I'll be sure to let the wider team aware of your feedback. Thank you!

Mel Minnican 2025.03.31

     

Really stunning fresh flowers 🌺

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Reply from Simply Thank You 2025.04.01

So glad you love your flowers, Mel! 😊💐 ^Sophie

Stephen Thompson 2025.03.31

     

We have both had a gift from simply thank you recently. I had a hamper for my birthday, the selection of items in it was amazing, I am still enjoying them now. My wife had a bouquet of flowers, they were beautiful and are still fresh and bright and smell lovely. Would highly recommend this firm for gifts to be sent to a loved one.

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Reply from Simply Thank You 2025.04.01

Hi Stephen! We're so glad you've enjoyed your gifts & thank you for taking the time to leave us feedback, it's really appreciated. ^Sophie 💐😊

Gary White 2025.03.20

     

Very quick & efficient support staff when had need to contact them to get resolution to issue with locked account. Top-notch service - just what was required.

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Reply from Simply Thank You 2025.04.01

Thanks for taking the time to leave us a review, Gary. Glad we were able to help! ^Sophie 😊

Eduard Dascalu 2025.02.28

     

Ordered a hamper for our event at work and Emma was fantastic from start to the end of the enquiry. Nothing was too much trouble and the quality of the hamper we have received was amazing. Thank you again and we will definitely order again in the future.

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Reply from Simply Thank You 2025.02.28

Hi Eduard, thank you for taking the time to leave a review, I will be sure to pass your kind words onto Emma. Look forward to working with you again in the future! ^Sophie @ Simply Thank You

Claire Mason 2025.02.04

     

A massive thank you to Jessica who assisted me with an issue accessing my code. Email responded to and issue resolved within 24 hours. Very impressed and grateful.

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Reply from Simply Thank You 2025.02.05

Glad we were able to help. ^Sophie 😊

Francesca D'Souza 2025.01.30

     

Our employees were incredible grateful for their voucher this Christmas and I am so grateful to Mark and his team for providing such an incredible service for us.

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Reply from Simply Thank You 2025.02.05

Thank you for the lovely review, will pass your kind words onto the team. ^Sophie 😊