Simply Thank You Reviews

Vickie Murphy 2026.09.14

     

Amazing hampers Absolutely delighted with my hamper from Simply Hampers! It was beautifully packaged and looked really lovely when it arrived. What I particularly loved was being able to create my own bespoke hamper. This is such a brilliant idea, as with many other hamper companies you have to choose from pre-selected hampers and don’t get much choice over what goes inside. Being able to personally choose the items made it feel much more thoughtful and personal. The whole experience was great, and I’m really pleased with the finished hamper. I will most definitely be ordering from Simply Hampers again in the future and would highly recommend them!
Date of experience: 11 September, 2026

Useful Report

Bono Biggles 2026.08.13

     

Useful Report

Phil Russell 2026.07.27

     

Useful Report

debbie clarke 2026.01.09

     

I have just received a hamper from yourselves. Absolutely gorgeous. I love the fact that I can eat everything f in it with it being Hluten free and Free from. Many thanks.

Useful Report

Michael Barlow 2025.12.24

     

My daughter sent me hamper from australia .from simply thank you. Its best christmas hamper thanks

Useful Report

Steve Oxford 2025.12.23

     

I dealt with Sarah Carter from Customer Service about a delivery due today 23rd Drcember. I had ordered it on 30th November but had nothing ftom DPD re delivery. She was great... Re assured me delivery was scheduled for this afternoon and e mailed me the tracking details. A great company and I can highly recommend them.

Useful (1) Report

Cathy Mercier 2025.11.14

     

I discovered this company almost accidentally, when my partner received a lovely hamper from a business he was dealing with. It was beautifully presented in a Union Jack box, and filled with wonderful goodies such as chilli jam, gorgeous biscuits, fudge, oatcakes, very nice cheese, peppermint chocolates, tea, and much more, all laying in a bed of finely chopped paper made to look like straw. I was so impressed I made contact with the company, and thanks to the brilliant Charlotte on Client Services who obviously knows the website and the products inside out, have now reordered the same hamper as a surprise thank you for someone. I am certain I will order more. The range is fantastic and the prices very reasonable for what you get. There is also the current bonus of free delivery, although I'm sure that won't last forever! Thank you Simply Thank you and Charlotte. I would urge any one reading this to use this company should you be thinking of sending a hamper to someone. You won't go wrong.

Useful Report

Reply from Simply Thank You 2025.11.17

Hi Cathy,
Thank you so much for your wonderful review! We’re delighted to hear how much you and your partner enjoyed the hamper, and we’re especially pleased that Charlotte was able to help you. Your kind words truly mean a lot to us. Thanks again for recommending Simply Thank You — we really appreciate it! 💛
^Sophie @ Simply Thank You

Benjamin Lakey 2025.08.29

     

Useful Report

Reply from Simply Thank You 2025.11.17

Thanks for the 5 Stars, Ben! ⭐

Val and Len Edmondson 2025.07.17

     

My e-voucher didn't appear to arrive in my inbox(or spam) after filling in my unique code and pin number so emailed Simple Thank You about this problem. Although the standard email said they hoped to get back within 24hrs they actually got back to me and sorted out the problem within the hour. Brilliant service and well done Jessica who dealt with me. :-)

Useful Report

Reply from Simply Thank You 2025.07.17

Hi Val & Len.
Thank you so much for taking the time to leave us a review, I will be sure to pass on your kind words to Jessica.
Have a great day.
^Sophie @ Simply Thank You,

PETER KING 2025.07.10

     

WELL DONE JESSICA TOP OF THE LADDER I HAD A PROBLEM WITH THE CODE NOT WORKING I CONTACTED SIMPLYTHANKYOU JESSICA PATINSON ANSWERED AND IN A VERY SHORT TIME EVERYTHING WAS SORTED OUT SHE IS A VALUABLE ASSET TO THE COMPANY AS NOW DAYS YOU ARE LUCKY IF YOU EVER HEAR BACK FROM COMPANYS THANK YOU JESSICA FOR BEING SO HELPFUL I HOPE THE COMPANY REALISE HOW VALUABLE YOU ARE TO THEM PETER

Useful (1) Report

Vic Belshaw 2025.06.27

     

Useful Report

Reply from Simply Thank You 2025.06.27

Thank you for the 5 stars! Always appreciated. ^Sophie @ Simply Thank You.

Cheryl Henry 2025.06.24

     

Had a bit of an issue with my Simply Thank You code and pin not working. I counted Simply Thank You by email expecting to wait 2 days at least and my requested voucher was in my inbox in less than 5 minutes. Fabulous service from Jessica and much appreciated. Will feedback to Santander this week as I did contact them with my query initially. Thank you

Useful Report

Reply from Simply Thank You 2025.06.24

Thank you for taking the time to leave us a review, Cheryl - it's appreciated! I will be sure to share your comments with Jessica. ^Sophie @ STY

Nick Roden 2025.06.20

     

Useful Report

Reply from Simply Thank You 2025.06.24

Hi Nick, thank you for taking the time to visit our profile. We’d really appreciate it if you could share a little more about your experience with us, and let us know if there’s anything we can do to improve. Our team is always here to help — just give us a call on 01325 355165. 😊
Thank you,
Sophie @ Simply Thank You

Wilma Wilkie 2025.06.19

     

These hampers were a corporate Christmas gift and the selection of goodies contained was very much appreciated and well used. Thought and care had been given to the selection to cover all palettes and no items were left uneaten.

Useful Report

Reply from Simply Thank You 2025.06.24

Thank you for taking the time to leave us a review, Wilma! Hope to do business with you again soon :-) ^Sophie @ Simply Thank You.

Carol Dawson 2025.06.12

     

What a great experience - I contacted them yesterday with a query. Jessica got back to me within 5 minutes and my issue was sorted. Very impressed - thank you!

Useful Report

Reply from Simply Thank You 2025.06.19

Thank you for the lovely review Carol, I'll be sure to pass on your comments to Jessica. ^Sophie

Leanne Rees 2025.05.22

     

Keeping customers at the heart of everything we do is paramount at Novuna Vehicle Solutions and the Simply Thank You platform allows us to go that one step further to show we care. We have a fantastic relationship with Simply Thank You and their helpful and attentive team make sending gifts to our customers incredibly easy. Thank you for your support, we look forward to many more years of collaboration!

Useful Report

Reply from Simply Thank You 2025.05.23

Thank you so much for the lovely feedback, Leanne.
It’s a pleasure working with you at Novuna Vehicle Solutions. We’re so pleased Simply Thank You helps you go that extra step for your customers. Here’s to many more years of collaboration! ✨

Thank you,
Sophie @ Simply Thank You

Bill Winfield 2025.05.20

     

Useful Report

Reply from Simply Thank You 2025.05.23

Hi Bill, thank you for taking the time to visit our profile. We’d really appreciate it if you could share a little more about your experience with us, and let us know if there’s anything we can do to improve. Our team is always here to help — just give us a call on 01325 355165. 😊
Thank you,
Sophie @ Simply Thank You

Barbara Mercer 2025.05.07

     

Beautifully presented Hamper Box just arrived..biscuits, cheese, chocolates wine ....so many other items...I am so delighted .....a gift from VW.....thankyou

Useful Report

Reply from Simply Thank You 2025.05.07

Hi Barbara,
Thank you so much for your lovely feedback — it truly means a lot to us. I'm delighted to hear that you're enjoying your hamper!
^Sophie @ Simply Thank You

Brendan Scott 2025.04.29

     

Website is really bad, communication is terrible. Avoid. I was delighted to find an item on the website that was out of stock elsewhere and placed an order. Shortly afterwards I received my order confirmation and my card was debited. Saly, that was the last communciation I received from them. My card was refunded without any explanation a week after ordering. I can only assume that my order has been cancelled, though i have no idea why.

Useful Report

Reply from Simply Thank You 2025.04.30

Hi Brendan,

Thank you for your feedback and we're really sorry we weren’t able to fulfil your order on this occasion. I’ve checked with our purchasing team and we did email you on 22.04 to update you — it’s possible this may have landed in your junk or spam folder, so please do check when you have a moment.

We always aim to fulfil every order and we’re genuinely sorry we weren’t able to this time. If there’s anything further we can do or if you’d like to discuss it with us directly, please don’t hesitate to reach out.

Thank you again,
Sophie @ Simply Thank You

Louise Fisher 2025.04.04

     

We worked with Simply Thank You on a large corporate gifting campaign that spanned quite a few months. The team were excellent from start to finish: very helpful and collaborative. Can highly recommend.

Useful (1) Report

Reply from Simply Thank You 2025.04.10

Hi Louise! Thank you so much for taking the time to leave us a review, it's really appreciated and I'll be sure to let the wider team aware of your feedback. Thank you!