Dr. Prill has been my family's dentist for 10 years, and she's wonderful, especially if you're anxious about dental work. She explains everything step-by-step and makes you feel completely at ease. We've had cavities, crowns and cleanings done over the years with no issues. The staff has been consistently friendly and professional and I've received follow-up phone calls afterward to see how I'm doing. I would definitely recommend Signature Smile Family Dentistry.
Thank you for taking the time to share such a thoughtful review and for recommending our practice. It truly means a lot to our whole team. We do our best to create a comfortable, supportive experience for everyone who visits, and we’re so glad to hear that your time over the years has felt that way.
Julio Najarro2025.12.05
My teeth cleaning appointment was unlike any I've ever had before. Fabiana's work was incredibly gentle and very professional. Thank you!
Thank you! We appreciate your kind words about our organization, cleanliness, and team. We'll keep working hard to make every visit a great experience!
Jaime R.2025.12.01
My family and I had been a patient of Dr. Prill's office for a year and I needed a tooth crowned (my first ever.) I have been in misery ever since and Dr. Prill has refused to stand behind her work. -Originally sent to endontist who said I do not need a root canal, just a crown for a cracked tooth. -The temporary crown she installed was way too high and I had to go back for a bite adjustment. -Then, the permanent crown she installed was way too high, I was told this is a normal adjustment and after two weeks the high crown chipped the tooth it was hitting on the bottom. - Dr. Prill said "it was no big deal" even though it was my natural tooth. - Twice I was allowed to leave her office with no bite check. - The bite was still off and the tooth was bruised feeling. - I had to beg her office to see me for a solution - Her staff told me that this was "all in my head" even though I haven't been able to chew properly on that side in 4 months. - My last appointment she was very angry. She seemed insulted that I was questioning her work and kept insisting I needed a root canal. - Went back to endo and he again said no, you do NOT need a root canal. - He sent me to a prothodontist to see if he could help and the prothodontist said I did not need a root canal. - The day the specalist called her office to get my records, Dr. Prill's office cancelled all upcoming appointments with her office for my entire family of 4 with not even a phone call, just a text. - Instead of standing behind her work or trying to find a solution, she cancelled my entire family as patients. - The specialist office called me back to alert me that when they called, the receptionist laughed upon hearing my name. For three months of misery and me having to figure out treatment on my own, her staff laughed at my pain and suffering. The lady was so appalled she called to tell me this. - I have asked for a refund on the crown as I have to seek treatment elsewhere and she refused. -She refuses to stand behind her work and provide adequate treatment, yet also refuses to refund her shoddy work. - I have now been to three different specialists who all say I do not need a root canal and the issue is the crown. - I am now out thousands of dollars to her office for an inadequate crown and will pay much more to have a qualified dentist fix her negligent work and replace the crown. - Cleanings were always fine, because there is no major work being done in a cleaning. - The office will seem sweet and caring, until you need actual work done and when Dr. Prill can't deliver quality work and you question it, Dr. Hilary Prill and the entire Signature Smiles Family Dentistry office staff will turn toxic and use your discomfort as fodder for their office laughs. Please consider going anywhere else for your dental health, even a mediocre dentist would provide better treatment than Dr. Hilary Prill at Signature Smiles Family Dentistry. She simply does not have the skill needed for anything past simple cleanings done by her hygienist and refuses to stand behind her low quality work. Her lack of accountability for her shoddy work and lack of skill is negligent as her work doing crowns, fillings, mouth guards or basic preventative dental procedures falls well below the standard of care expected as a dental professional and falls below the substandard of care expected by the American Dental Board. Please, protect your teeth and go anywhere else!
My family and I had been a patient of Dr. Prill's office for a year and I needed a tooth crowned (my first ever.) I have been in misery ever since and Dr. Prill has refused to stand behind her work.
-Originally sent to endontist who said I do not need a root canal, just a crown for a cracked tooth.
-The temporary crown she installed was way too high and I had to go back for a bite adjustment.
-Then, the permanent crown she installed was way too high, I was told this is a normal adjustment and after two weeks the high crown chipped the tooth it was hitting on the bottom.
- Dr. Prill said "it was no big deal" even though it was my natural tooth. - Twice I was allowed to leave her office with no bite check.
- The bite was still off and the tooth was bruised feeling.
- I had to beg her office to see me for a solution
- Her staff told me that this was "all in my head" even though I haven't been able to chew properly on that side in 4 months.
- My last appointment she was very angry. She seemed insulted that I was questioning her work and kept insisting I needed a root canal.
- Went back to endo and he again said no, you do NOT need a root canal.
- He sent me to a prothodontist to see if he could help and the prothodontist said I did not need a root canal.
- The day the specalist called her office to get my records, Dr. Prill's office cancelled all upcoming appointments with her office for my entire family of 4 with not even a phone call, just a text.
- Instead of standing behind her work or trying to find a solution, she cancelled my entire family as patients.
- The specialist office called me back to alert me that when they called, the receptionist laughed upon hearing my name. For three months of misery and me having to figure out treatment on my own, her staff laughed at my pain and suffering. The lady was so appalled she called to tell me this.
- I have asked for a refund on the crown as I have to seek treatment elsewhere and she refused.
-She refuses to stand behind her work and provide adequate treatment, yet also refuses to refund her shoddy work.
- I have now been to three different specialists who all say I do not need a root canal and the issue is the crown.
- I am now out thousands of dollars to her office for an inadequate crown and will pay much more to have a qualified dentist fix her negligent work and replace the crown.
- Cleanings were always fine, because there is no major work being done in a cleaning.
- The office will seem sweet and caring, until you need actual work done and when Dr. Prill can't deliver quality work and you question it, Dr. Hilary Prill and the entire Signature Smiles Family Dentistry office staff will turn toxic and use your discomfort as fodder for their office laughs.
Please consider going anywhere else for your dental health, even a mediocre dentist would provide better treatment than Dr. Hilary Prill at Signature Smiles Family Dentistry. She simply does not have the skill needed for anything past simple cleanings done by her hygienist and refuses to stand behind her low quality work.
Her lack of accountability for her shoddy work and lack of skill is negligent as her work doing crowns, fillings, mouth guards or basic preventative dental procedures falls well below the standard of care expected as a dental professional and falls below the substandard of care expected by the American Dental Board.
Please, protect your teeth and go anywhere else!
We take all feedback seriously, but we cannot discuss or confirm any individual’s treatment history due to healthcare privacy laws. What we can say is that the account described here does not reflect the standards, clinical guidelines, or conduct of our practice.
Our team follows established diagnostic protocols, maintains clear office policies, and is expected to uphold professionalism in every interaction. We stand behind the quality of our care and the integrity of our provider and staff.
Jaime R.2025.11.30
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My family and I had been a patient of Dr. Prill's office for a year and I needed a tooth crowned (my first ever.) I have been in misery ever since and Dr. Prill has refused to stand behind her work.
-Originally sent to endontist who said I do not need a root canal, just a crown for a cracked tooth.
-The temporary crown she installed was way too high and I had to go back for a bite adjustment.
-Then, the permanent crown she installed was way too high, I was told this is a normal adjustment and after two weeks the high crown chipped the tooth it was hitting on the bottom.
- Dr. Prill said "it was no big deal" even though it was my natural tooth. - Twice I was allowed to leave her office with no bite check.
- The bite was still off and the tooth was bruised feeling.
- I had to beg her office to see me for a solution
- Her staff told me that this was "all in my head" even though I haven't been able to chew properly on that side in 4 months.
- My last appointment she was very angry. She seemed insulted that I was questioning her work and kept insisting I needed a root canal.
- Went back to endo and he again said no, you do NOT need a root canal.
- He sent me to a prothodontist to see if he could help and the prothodontist said I did not need a root canal.
- The day the specalist called her office to get my records, Dr. Prill's office cancelled all upcoming appointments with her office for my entire family of 4 with not even a phone call, just a text.
- Instead of standing behind her work or trying to find a solution, she cancelled my entire family as patients.
- The specialist office called me back to alert me that when they called, the receptionist laughed upon hearing my name. For three months of misery and me having to figure out treatment on my own, her staff laughed at my pain and suffering. The lady was so appalled she called to tell me this.
- I have asked for a refund on the crown as I have to seek treatment elsewhere and she refused.
-She refuses to stand behind her work and provide adequate treatment, yet also refuses to refund her shoddy work.
- I have now been to three different specialists who all say I do not need a root canal and the issue is the crown.
- I am now out thousands of dollars to her office for an inadequate crown and will pay much more to have a qualified dentist fix her negligent work and replace the crown.
- Cleanings were always fine, because there is no major work being done in a cleaning.
- The office will seem sweet and caring, until you need actual work done and when Dr. Prill can't deliver quality work and you question it, Dr. Hilary Prill and the entire Signature Smiles Family Dentistry office staff will turn toxic and use your discomfort as fodder for their office laughs.
Please consider going anywhere else for your dental health, even a mediocre dentist would provide better treatment than Dr. Hilary Prill at Signature Smiles Family Dentistry. She simply does not have the skill needed for anything past simple cleanings done by her hygienist and refuses to stand behind her low quality work.
Her lack of accountability for her shoddy work and lack of skill is negligent as her work doing crowns, fillings, mouth guards or basic preventative dental procedures falls well below the standard of care expected as a dental professional and falls below the substandard of care expected by the American Dental Board.
Please, protect your teeth and go anywhere else!
My family and I had been a patient of Dr. Prill's office for a year and I needed a tooth crowned (my first ever.) I have been in misery ever since and Dr. Prill has refused to stand behind her work.
-Originally sent to endontist who said I do not need a root canal, just a crown for a cracked tooth.
-The temporary crown she installed was way too high and I had to go back for a bite adjustment.
-Then, the permanent crown she installed was way too high, I was told this is a normal adjustment and after two weeks the high crown chipped the tooth it was hitting on the bottom.
- Dr. Prill said "it was no big deal" even though it was my natural tooth. - Twice I was allowed to leave her office with no bite check.
- The bite was still off and the tooth was bruised feeling.
- I had to beg her office to see me for a solution
- Her staff told me that this was "all in my head" even though I haven't been able to chew properly on that side in 4 months.
- My last appointment she was very angry. She seemed insulted that I was questioning her work and kept insisting I needed a root canal.
- Went back to endo and he again said no, you do NOT need a root canal.
- He sent me to a prothodontist to see if he could help and the prothodontist said I did not need a root canal.
- The day the specalist called her office to get my records, Dr. Prill's office cancelled all upcoming appointments with her office for my entire family of 4 with not even a phone call, just a text.
- Instead of standing behind her work or trying to find a solution, she cancelled my entire family as patients.
- The specialist office called me back to alert me that when they called, the receptionist laughed upon hearing my name. For three months of misery and me having to figure out treatment on my own, her staff laughed at my pain and suffering. The lady was so appalled she called to tell me this.
- I have asked for a refund on the crown as I have to seek treatment elsewhere and she refused.
-She refuses to stand behind her work and provide adequate treatment, yet also refuses to refund her shoddy work.
- I have now been to three different specialists who all say I do not need a root canal and the issue is the crown.
- I am now out thousands of dollars to her office for an inadequate crown and will pay much more to have a qualified dentist fix her negligent work and replace the crown.
- Cleanings were always fine, because there is no major work being done in a cleaning.
- The office will seem sweet and caring, until you need actual work done and when Dr. Prill can't deliver quality work and you question it, Dr. Hilary Prill and the entire Signature Smiles Family Dentistry office staff will turn toxic and use your discomfort as fodder for their office laughs.
Please consider going anywhere else for your dental health, even a mediocre dentist would provide better treatment than Dr. Hilary Prill at Signature Smiles Family Dentistry. She simply does not have the skill needed for anything past simple cleanings done by her hygienist and refuses to stand behind her low quality work.
Her lack of accountability for her shoddy work and lack of skill is negligent as her work doing crowns, fillings, mouth guards or basic preventative dental procedures falls well below the standard of care expected as a dental professional and falls below the substandard of care expected by the American Dental Board.
Please, protect your teeth and go anywhere else!
We appreciate you taking the time to share your feedback and are always striving to provide the best experience possible. If there’s anything we can do to make your next visit even better, we’d love to hear from you.
Signature Smile Dentistry is a wonderful place and my experience there each time is great! Everyone is always friendly and professional! I highly recommend this dentist office!
Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust.
left a local office in the area for all the obvious reasons. Had my first visit at Signature smiles and it was amazing. It is everything you would want. Friendly people, coffee, seltzer water, snacks! NO up selling. I cant say enough about Dr Prill and her staff. Come here and STAY here!
Thank you so much for your kind words and thoughtful feedback! Our team works hard to create a welcoming and comfortable environment, and it's wonderful to know you felt that from the moment you arrived. We truly appreciate your support.
Love the dentist there. She does a pretty good job but the finance lady took money from my account without my permission. It was a little over $200 that she said should would give back to me but never did.
Thank you for your feedback. We’re glad to hear you had a positive experience with our team. Regarding your billing concern, the issue appears related to how your insurance processed the claim rather than an error within our office. We’re happy to review this with you directly. Please contact our Office Manager at (321) 350-3322 so we can assist.
Jim2025.09.15
I am very grateful for the service of Signature Smile Dentistry. .
Thank you Jim for the 5-star review!! We appreciate your feedback!
Jay Moore2025.09.04
I love giving credit where it’s due and the Dr. is amazing but her staff are truly rude. They talk to you like you aren’t an adult. It’s unfortunate because the Dr’s attitude doesn’t reflect on her staff members. I hope they go through more training. I also heard one worker complain about a training course they need to renew is now longer. Professionally, you shouldn’t complain while patients are around. Lastly, the lady who initially called me wasn’t very welcoming either. I hope the Dr goes back and listen in on my call to see where there’s a need for improvement. I personally will not be back due to the dr’s staff or recommend any close friends or family. I truthfully hope the Dr continues to thrive herself though.
We truly appreciate your feedback and your recognition of our doctor’s care. We’re sorry to hear your visit did not meet expectations. We have made staffing changes and are reinforcing additional training to provide the best experience possible. Please reach out to our Office Manager at (321) 350-3322 so we can connect directly.
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