Totally disappointed. I tried Shirazi Kebab for so many different times and this time is the worst. Two different price menus for take out and dine in, difference is really big…not a good service by the manager or the guy who is the front, not welcoming at all. Their food quality was really good couple of years ago but this time is garbage. Tastes like local cheap kabob place.
I visited Shirazi Café on Thanksgiving with my family, and unfortunately the experience was very disappointing. My mother suddenly felt chills and needed water, but there was no water available in the buffet. When I asked the manager, Advin, for a bottle of water, he refused to give it until I brought the money first, even after I explained it was for my mother and that I would pay before leaving. His attitude was rude, unhelpful, and completely unprofessional. I didn’t expect such behavior from the staff, and the overall management felt poor. I truly hope the owner looks into this, because this kind of treatment is unacceptable and ruins the entire experience for customers.
Because of this behavior, Shirazi Café has lost us as customers. We went there to enjoy a nice Thanksgiving evening, but we left upset and disrespected. I sincerely request the owner to look into this situation and improve the management and customer service. No guest should be treated this way.
I hope the main owner will be nice person . Not like cafe’s manager..!!!
I visited this restaurant yesterday, and unfortunately, it was a really disappointing experience. The food was terrible, the service was poor, and even the utensils weren’t up to par. In short, their service is just awful.”
Will never go back.
Host and waitress barely speak English. The staff is not trained and don't even know what any of the items are. I asked if ice cream was available the waitress had to ask the manager if they sold ice cream. We had to ask for the complimentary salad and were then billed. Unbelievable. Such a good location but this place took such a downturn from its previous owners.
The food is really tasty and cooked to perfection. However, when the order arrived I noticed that there are no napkins or silverware and we had to go around the office looking for our own . I also realized that even though we made individual orders they sent one big salad container which means people will have to share the salad instead of each order having its dedicated salad container. The same thing with the white and hot sauce where we were forced to share the same container together. This might work if we had ordered one of the big family orders, but when we place an individualized order it simply means that the order is for strangers who might not feel comfortable eating together from the same salad and sauce container. Need to pay more attention when sending a delivery
Update:
I am not sure what's wrong with them. I placed a big order and when I took it home the salad and white sauce amount look like someone ate them and they gave me the leftover.
Will attach a picture of it.
Assalamualikum.This is halal restaurant but always Hindi songs. This is very bad we are family come here enjoying lunch or dinner not music show. Please think if you Muslim what you do ? Jazak Allah Khairan
I ordered 2 full Lahori chana masala and they gave me half of the container which is not right. The naan was burnt and I found plastic inside the naan which is dangerous. The kabab was smelly and old too, it tasted sour because of the bad onions. The lady who served the food was so rude. She doesn’t want to give salad, sauce, and napkins even though I asked for it. I always order food from them and I never give any bad reviews but it’s happened a couple of times so now I have to alert other people. The price of your food is going up but the quality of your service is getting worse every day.
I've been frequenting this restaurant for 10+ years, back then it was Ali Baba and beautifully decorated to represent the middle eastern culture. Today the decor still pays tribute to the middle east but we are here for the food and not decorations. Having tried almost everything on the menu I can say this restaurant has yet to disappoint in terms of the dishes.
Service can be inconsistent which can damper the mood, in that case I'd suggest ordering to go.
Overall if you're looking for delicious Afghani dishes, look no further.
This Is The second time and bad experience. They Didnt Send any napkins, forks or straws. Also, they sent like two sauces. Chicken And Rice had noo flavor. Mango Drink Also not great. Would Not Be ordering again from heree.
Verified Company
