Sherwin-Williams Paint Store Reviews

Clayton Ulrich 2025.10.01

     

Color matching was spot on I had already tried at Lowe's and they tried several attempts and could not match the color of my primary bedroom. Tim at Sherwin-Williams took time and 100% color match. This is the place to go to save you a lot of time and running around and get it done right the first time. Thank you Tim!

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Reply from Sherwin-Williams Paint Store 2025.10.02

Hello Clayton, We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.

Andre Bluitt 2025.09.02

     

Order paint online, got the confirmation that order was ready, went to the store to find out they didnt have the paint in stock, so had to go to another store

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Reply from Sherwin-Williams Paint Store 2025.09.03

Hi Andre, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Lilly Hancock 2024.12.12

     

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Reply from Sherwin-Williams Paint Store 2024.12.13

Hello Lilly, Thanks for taking the time to share your recommendation! We’re glad to hear you had a good experience. Sincerely, A.H., SW Customer Service Rep.

Tonya Lawson 2024.09.12

     

Horrible customer service. Rude woman. Leaves you waiting and takes people before you. When you just need simple direction in the store.

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Reply from Sherwin-Williams Paint Store 2024.09.13

Hi Tonya, We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Tyler Forajter 2024.07.27

     

The assistant manager is very friendly and super helpful!

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Reply from Sherwin-Williams Paint Store 2024.07.29

Hello there Tyler, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Felino Hernandez 2023.07.18

     

Muy buena atención y muy amables las señoritas que me atendieron

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Reply from Sherwin-Williams Paint Store 2023.07.19

Gracias por compartir con nosotros su agradable experiencia en nuestra tienda Sherwin-Williams, ¡Hemos leído sus comentarios con mucha alegría! Atentamente, T.H., Representante de Servicio al Cliente de SW

Sunny Singh 2023.07.08

     

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Reply from Sherwin-Williams Paint Store 2023.07.10

Hi Sunny, Thanks for taking the time to share your recommendation! We’re glad to hear you had a good experience. Sincerely, A.H., SW Customer Service Rep.

Heidi Furney 2023.03.15

     

Terrible service. Won't even let you use the restroom as a paying customer. No public restrooms.

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Reply from Sherwin-Williams Paint Store 2023.03.15

Hi Heidi, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Emily Thacker 2022.11.10

     

Bought paint from this location today, all together the experience was good, the employees were educated and helpful, but my grandmother is disabled and needs to sit often. Their high stool seating options were not even close to disability friendly. Something for management to reconsider.. inclusiveness is important to everyones experience, it does make a difference!

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Reply from Sherwin-Williams Paint Store 2022.11.10

Hi Emily, Thank you for reaching out to us to share your feedback. We appreciate the opinions of our customers, and your comments have been forwarded to internal management for review. Sincerely, M.H., SW Customer Service Rep.

David Dick 2022.09.19

     

Kevan, was very helpful, kind, and considerate.

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Reply from Sherwin-Williams Paint Store 2022.09.19

Hi David, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Kevin Barrer 2022.07.18

     

Very friendly staff. Didn't buy anything this trip, but he was very helpful in going over colors.

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Reply from Sherwin-Williams Paint Store 2022.07.18

Hi Kevin, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Phil Stout 2022.07.02

     

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Reply from Sherwin-Williams Paint Store 2022.07.05

Hi Phil, Thanks for sharing your star rating of our store. Sincerely, A.H., SW Customer Service Rep.

Jennifer Caudill 2022.03.10

     

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Jose Cazares 2022.02.17

     

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Reply from Sherwin-Williams Paint Store 2020.10.19

Thank you for taking the time to share your experience with us! We’re glad to hear it was positive. Sincerely, A.H., SW Customer Service Rep.

Kiann Johnson 2021.08.06

     

Always at this location 1 intern no managers or other reps to assist customers. This is an ongoing problem at this store. Very disappointing makes u want to goto a competitor. Regional for this store should be ashamed as for not making sure a manager or other reps r availble to customers. Takes 22 mins to check out for a simpler roller . Do not suggest this store for supplies or paint

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Reply from Sherwin-Williams Paint Store 2021.08.09

Hi Kiann, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Bernardo Campos 2021.06.27

     

No me gusto que no quisieron cambiar un color negro por blanco 5 galones sin avrir era un simple. Cambio no regreso

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Reply from Sherwin-Williams Paint Store 2021.06.28

Gracias por compartir sus comentarios con nosotros. Atentamente, T.H., Representante de Servicio al Cliente de SW

LeAnne V 2021.06.22

     

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Reply from Sherwin-Williams Paint Store 2021.06.22

That’s great to hear! Thanks for sharing your star rating of our store. Sincerely, A.H., SW Customer Service Rep.

Joyce Hardwick 2021.06.16

     

Wonderful store. Helpful employees. Great selection

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Reply from Sherwin-Williams Paint Store 2021.06.16

Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.

Beach Automotive 2021.06.12

     

Went in to ask some questions on painting a car hauler wood floor. The manager, young man that transferred from Cali, was very knowledgeable and really helped me out. You have a great employee that's worth retaining.....

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Reply from Sherwin-Williams Paint Store 2021.06.14

Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.

TRACY CHUPP 2021.06.11

     

Staff was very helpful, they were out of one of the products I needed, but helped me find a suitable replacement.

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Reply from Sherwin-Williams Paint Store 2021.06.14

Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.