SES Systems Reviews

SES Systems Reviews

4.8

Excellent - based on 66 reviews

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Reviews (66)
Pat Ricketts
Pat Ricketts
2023-03-19
On moving into a new bungalow, we used Brandon's services to deactivate and remove an outdated security system for which the previous owner had left no operating instructions whatsoever and the original installers were reluctant to assist. He was very knowledgeable and helpful despite the system being pretty ancient and when the time comes to install a new security system we will be more than happy for him to undertake that task.
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Steve Chatten
Steve Chatten
2023-03-18
Would highly recommend
Joy Coulam
Joy Coulam
2023-02-05
What a fantastic couple. Brandon and Jordan. Very professional nothing to much trouble. They installed our CCTV alarms yesterday. We would highly recommend them to anyone who needs CCTV.
Martin Fisher
Martin Fisher
2022-10-25
Positive
Professionalism
Punctuality
Quality
Value
I have just moved to my current home, which had an existing, fairly elderly alarm system. I called SES and Brandon arranged to come out the day after the move to check the alarm and it’s various sensors. He replaced the backup battery, spent a lot of time checking the rest of the system and changed the code on the alarm pad. All for a very reasonable price. He discussed with me where the alarm could be improved and where it had started to fail. I was trained previously to do crime prevention surveys and did this for many years in other peoples homes so I like to think that I know what is needed, and what is not. I completely agreed with his assessment but let’s be clear, at no stage was this visit a sales pitch. I was asking Brandon what upgrades could be arranged and he has agreed to do this, including CO and fire alarms connected to the system. He wore over shoes every time he came in the house, respected ‘distance’ in the current climate and was very straightforward and easy to speak with. I will be using his company from now on. A year later,and Brandon now sorts my internet system so it works throughout a large house without dropping out and still is there at the drop of a hat to sort alarm and internet out. Never use anyone else!
Jamie Wadlow
Jamie Wadlow
2022-10-03
Very professional and experienced. Highly recommended!
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Bradley Murrell
2022-09-06
Fantastic service, very professional and great price Brandon was fantastic, very responsive and prompt. He came out to quote the job within a couple of days and I was very happy with the price. During the work Brandon and his team was very professional and kept me informed all the way through the process. Thankyou
Bradley Murrell
Bradley Murrell
2022-09-06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Brandon was fantastic, very responsive and prompt. He came out to quote the job within a couple of days and I was very happy with the price. During the work Brandon and his team was very professional and kept me informed all the way through the process. Thankyou
Brian Spilner
Brian Spilner
2022-08-03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I have recently had SES Systems install both CCTV & Burglar Alarm systems throughout my property & they have done a great job. Work carried out to a high standard, no cables or holes visible and no mess left behind on completion. Would not hesitate to use this company again.
Louise Kirkpatrick
Louise Kirkpatrick
2022-07-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Brandon has just been to rectify an issue I had with my alarm system. He was friendly, polite, extremely knowledgeable and sorted the issue out quickly and successfully. His communication from the time I initially contacted him, through to his personal visit was excellent. He discussed options to resolve the problem and answered my questions fully. An all round excellent service - highly recommended!
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michael newman
michael newman
2022-07-23
Positive
Professionalism
Punctuality
Quality
Responsiveness
What a fantastic company, I would not hesitate to recommend. Brandon and Jordan did an excellent job installing my cctv system, highly professional, nothing was too much trouble, installed to the same standards as if it was there own home, very neat and tidy installation, no mess left behind, the job wasn’t finished until everything was right. Very pleased with the whole experience, highly recommended.
claire sylvester
claire sylvester
2022-07-20
Positive
Professionalism
Really happy with my alarm , great job and professional service
Diddly Duddly
Diddly Duddly
2022-07-20
Critical
Quality
They can talk the talk alright but cant deliver. Poor quality materials and installation at a premium price. Not interested once they have your money. Not recommended.
Reply from SES Systems 2022-07-20
Hi Diddly, We have checked our records and we haven’t done any work for yourself. We are confused as to who you are. We consider our prices to be fair and always advise our customers to shop around for the best prices. Regarding the quality of our materials we find our equipment to be best. 99% of customers have the same systems and never experienced any issues.
Steven Beresford
Steven Beresford
2022-07-20
Critical
Quality
Expensive set up. Problems under warranty which I was charged for. Now system has stopped working. Waste of 2 grand. Going to get a proper firm in now not cowboys.
Reply from SES Systems 2022-07-20
Hi Steve, again please see our reply to your last review in October. I really don't want to have to explain myself yet again, as I've already stated in previous correspondence with you this past week, we both know your reviews across numerous review platforms are extremely dishonest and not accurate in the slightest. However what I have noticed is, you have a history on your email account of giving businesses extremely poor reviews and I see no positive reviews nor feedback from yourself. As i have already stated, we will not be attending your property again due to foul langauge, poor attitude, and aggression towards my staff and your neighbors, so i would suggest you find another security provider moving forward in the future. However as I have previously stated via email, I wish you and your wife all the best going forward. Regards Brandon Sylvester
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Ruth Ackerman
Ruth Ackerman
2022-03-27
Very professional, Brandon is a very nice person. Would definitely recommend his company. Prompt service.
mike stone
mike stone
2022-03-16
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Highly recommended, new camera system installed, no mess nor any cables visible, reasonably priced too and good quality cameras fitted.
Sandy Gosling
Sandy Gosling
2022-03-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We recently needed a new alarm system throughout the house and garage. SES Systems did an excellent job. They were totally professional at all times. Carried out all work with no mess and on time. We believe that the service and equipment provided is of good quality and value for money. Would recommend.
Ann Hawkes
Ann Hawkes
2022-03-07
This company is highly recommended. Trustworthy and honest. Brandon and Jordan were reliable and friendly. Kept me in the loop when they were coming. Fitted me in really quickly as I had, had a break in. Now my mind is put at rest. You can even activate your alarm system to your phone on a app. Great job!
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Kevin Davison
2022-03-06
Alarm system Install I requested a burglar alarm quote from ses systems last week and received a quote the same day from the owner, and had the system installed two days later. I would recommend this company to any other person thinking of having a burglar alarm system installed.
Rebecca Bishop
Rebecca Bishop
2022-03-05
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Had SES Systems out today to service my alarm system. It is now in perfect working order. Price was the cheapest out of all my quotes and I am very with the service received. Would highly recommend.
Sky Holmes
Sky Holmes
2022-03-05
Critical
Punctuality
Value
Very expensive on cameras. I was quoted nearly £2000 for a system. Got a price from elsewhere and it was in the price of 1200-1300. Always get other prices before buying.
Reply from SES Systems 2022-03-05
Hello Steve, We use high quality products available to us on the market. In these current time prices are higher however 95% of our customers say our pricing was the cheapest compared to other quotes received. We would like to think we will always be cheaper than other companies however, sometimes when customers get other quotes systems are not like for like therefore it's hard to compete. regards, Serghei