Ryedale Timber Reviews

Shocking Service! If we could give Zero stars we absolutely would. Put a timber order in 9 days ago, so contacted them today to find out when delivery would be. Was informed that it could be the following week ( this would far exceed even the max 10 days they quote on the website) Explained that the delivery date was unacceptable and we now want a full refund. Unbelievably they hung up on us! If our money isn't refunded by the end of today we'll have no option but to pursue it through legal avenues. Appalling Company. Best avoided. Quick up date on this. Was sent an email today apologising for the above. Was told we'd get a refund by Direct Bank transfer today ( that's how we paid them.and it's almost instantaneous ) It hasn't happened, so tomorrow we'll be making a claim against this company through the small claims court online. Quite amazing behaviour from a company that's previously had such good reviews that they then treat customers in this fashion. 👎

Be aware the woodyard is not in Pickering the address given is the office. Very good quality timber and friendly helpful team. Ring beforehand to get directions to their store. Good value and a wide selection of sizes available. I’ll be going back!

First time I have used Ryedale timber and it won't be the last time It turned up on time first thing Saturday morning and the quality of the wood was excellent and straight what a great company and great prices, try them you won't be disappointed 10 stars out of 5 stars many thanks

3rd time I've used Ryedale Timber and the timber is top quality, much better than the bigger supplier and at a fraction of the price. The wood is nice and straight and not cracked, unlike some places I've used in the past. I put the order in saturday lunch time and Sunday lunch time Rob turned up and dropped it off. 24 hour turn around is pretty outstanding especially on a Sunday. I've recommended him to friends and family and I will always use ryedale Timber. If I could give more than 5 stars I would

Quick delivery of good quality timber. Great prices too! Very polite chap who came to deliver the wood too 😀

I have used them on two different occasions now. As other says price is competitive. They were quick to deliver and helped unload onto my banking. Very happy and the timber looks great. Would highly recommend and will use them again.

Great service, great price and top quality logs! Would definitely recommend.

Absolutely the BEST company to deal with. Very competitive on price, excellent quality and very obliging to offer help and advise. Thank You.

Top quality service, used twice now and both times quick and reliable delivery and great prices compared to bigger businesses! Definitely recommend and would use again!

Great place to get your timber. Would be very difficult to find at a cheaper price. Quality product excellent customer service, very helpful. Delivered on time. Highly recommend .

Excellent Service You Just Can’t Go wrong with getting you wood from here. I Found Ryedale Cheaper than other merchants around Scarborough Area. I’ve Used Rob twice and will use again has I am new to the Area he has given me good contacts Too Thanks Ryedale

Finding what I wanted was easy, ordered Saturday and delivered Monday. Price was excellent. Contacted for more info and my queries was sorted within the hour. Fully recommend

Amazing customer service, very helpful top quality wood at amazing prices, I will definitely be getting all my wood from here in future, thank you very much

Fast friendly service! Very helpful, Fast delivery, good price, excellent wood. Would definitely use again.

Friendly and knowledgable service in super-quick time. Excellent quality timber, excellent prices, excellent service EXCELLENT!!!

Fast friendly service and cheaper than timber merchants and building merchants will be ordering again

Fast, Friendly service. Price was alot cheaper that other timber merchants in the area. Delivery time was given and wasn't late arriving. Would recommend and will use again

Fantastic value excellent service reliable friendly welcome definitely use again I've put his name around to everyone who has asked for wood