Hi Occasionally over the years I have used Roses and other than once the alterations have been done well. However I have rung twice now about small alterations and they seem now to have standard charges that are simply too high for such little simple jobs. Maybe they are too busy to want this work and that is why this has occurred.
Good morning Sue, thank you for your feedback. We have had minimum charges in place for many years now, which is adjusted along side any price increases, to ensure wage levels are maintained and to keep in line with cost increases. Unfortunately, these can seem out of step with the apparent size of the job. However, there are a lot of fixed costs associated with any job, big or small, such as consultation, quality control processes, packaging etc. Feel free to contact me directly at email@example.com if you would like to discuss anything further.