roque Reviews

roque Reviews

4.5

Excellent - based on 24 reviews

www.roque.con
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (42)
Nicolas
Nicolas
2023-04-03
10 Verified
Exceptional
Advertisement
Antonius
Antonius
2023-03-28
10 Verified
Great finca embedded in a beautiful landscape ☺ House is beautifully situated on the hillside offering great views of the landscape. It also sports a very nice garden so you can spend days just on the property
Reply from roque
Thank you Antonious for your nice comment and rating. We are glad you enjoyed the views, the calm, the weather and the vast garden. Yes, it is a quiet place to be in and enjoy hiking or playing with the kids. Regards. Carlos & Paloma
Kai
Kai
2023-03-20
9.0 Verified
☺Die Lage und der große Garten! 😊
Reply from roque
Thank you Kai. We are pleased you loved the place and the garden (well, it is a whole mountain). We are currently working to make it even better!. Regards. Carlos
Emmanuelle
Emmanuelle
2023-03-01
10 Verified
séjour dépaysant, hyper agréable, équipement parfait ☺lieu magnifique jardin avec une végétation luxuriante Carlos , son épouse , deux personnes charmantes et attentionnées ☹tout était parfait
Reply from roque
Merci à vous. Un plaisir de vous accueillir. Cordialement. Carlos
Jorge
Jorge
2023-02-27
10 Verified
Comodidad y tranquilidad ☺Nos encantó la tranquilidad y lo cuidado que tienen la casa y los alrededores. En el interior, las camas super cómodas, y la cocina con la terraza exterior, geniales. Los exteriores, con paseos por el monte privado, un lujo. Todo espectacular para quienes buscan un descanso del ruido. Además, teníamos a 5 minutos en coche, el centro de Tegueste, con todo lo necesario para compras.
Reply from roque
Muchas Gracias. Me alegro que os gustasen las camas, ya que son nuevas. También hemos hecho un esfuerzo en JARDINERIA gracias al éxito comercial de las casas que están casi siempre llenas. Un placer hospedaros. Un saludo. Carlos
Advertisement
Peter
Peter
2023-02-12
9.0 Verified
A very nice peaceful stay with great facilities. ☺ Lovely property and a stunning location. Very private with excellent views. ☹ The drive up to the house was bumpy with some pot holes.
Mateja
Mateja
2023-02-06
9.0 Verified
Wonderful ☺ The location is beautiful. The house is well equipped, the owners are very helpful and friendly.
Reply from roque
Thank you Mateja. We are very glad you enjoyed our house LAURISILVA and also enjoyed the garden, the mountains and the weather. We are also glad your kids had the opportunity to use the football (we are Jan Oblack fans) and the surfboards. Hope to host you again and have a safe trip back home!. Carlos
Christopher
Christopher
2022-11-28
10 Verified
One of the best holiday accommodations we have rented ☺ Lovely Finca tucked away in the foothills with lovely views. Exceptionally quite with large garden and grounds. Facilities are fabulous and the host was very helpful and attentive. Would stay again.
Reply from roque
Dear Christopher. Thank you very much for your comments. We are very happy how much you enjoyed the place. After 15 years of running Finca El Roque we keep improving it every day. We are currently focusing on creating a natural botanical garden with all the species of the forest of Anaga Natural Park where the property is located. Again, thank you. Carlos
Christoph
Christoph
2022-11-22
9.0 Verified
Superb
Advertisement
Stephan
Stephan
2022-10-26
10 Verified
Perfektes Ferienhaus für Familien und Naturliebhaber ☺Die Lage ist perfekt für Familien und wunderschön ruhig direkt im Anaga-Gebirge. Es gibt alles, was sich Kinder wünschen: riesiges Grundstück, riesiger Garten, eigenes Baumhaus, privater Wanderweg. Der Hausherr ist super hilfsbereit und freundlich, lässt die Gäste aber ansonsten in Ruhe den Urlaub genießen. Um zu den zwei top ausgestatteten Ferienhäuser zu kommen, ist ein Mietauto ein Muss. Supermarkt ist in 5min erreichbar, La Laguna innerhalb von 12Min, ist eine wunderschöne Stadt. Santa Cruz und die Strände im Westen in 20-30min. Meeresschwimmbecken in Bajamar 20min. Wir würden jederzeit wieder kommen, haben den Urlaub sehr genossen. ☹Nichts. Es gab absolut nichts zu beanstanden.
Reply from roque
Ho Stephan.Thank you so much for your comments. I am glad you found everything perfect and in line with the instruction guide we sent you before your arrival. It is indeed a magical place we enjoy very much whenever is not booked (which fortunately doesn’t happen too often…). Thank you for having taken care of the house and I hope you can return some day. Regards. Carlos
Beryl
Beryl
2022-10-25
5.0 Verified
Beautiful Property but we felt neglected by the hosts. ☺ The Location is exceptional. Very close to Las Mercedes Forest and driving throw the Forest to Playa delas Teresistas Beach was a site to be hold. The Finca itself has a very well kept natural garden and a good view over the Pedro alveres town. ☹ The location is hard to find since the property is a bit hidden. Even with all the instructions we received from the host we still got lost but eventually found the property at last. Late in a rainy dark evening and with no one on site to give a helping hand. We had to look for the hidden Key and after we could not find it we called the host who responded promptly on phone and instructed us where to find it. The Water was ice cold since the heater was plugged out and we only managed to fix this a day later on our own. On our last evening, the wife eventually had time and came for the money since in this property you pay by cash. We asked friendly why no one was on site just shortly to explain a few things. We were told they are very busy people so we need to read the instructions. This was for us the last hammer on the nail. For Euro 485 for 3 nights, we expected some sort favourable hospitality.
Reply from roque
Dear Beryl, thank you for your comments even if I think they are wrong and misleading. Let me explain. 1) we are a self-catering accommodation that is located in plain nature in the middle of a National Park. Maybe you were expecting a reception desk, but we are not a hotel. We do work a lot and have 3 kids so we normally meet our guests at weekends. However, we have drafted a very detailed explanation guide that have worked perfectly for the last 10 years. But yes, we ask our guest to read it before they come so they know how to arrive and, for instance, turn the boiler on. As you very well mentioned it in your comments, if our guests need any advice or need anything during their stay, we act promptly. 2) it is not true we only accept cash. In fact, you should have paid prior to your arrival by bank transfer but you refuse it to do it. We trusted you and you stayed with us without paying until the very last day. We had to arrange a meeting with you to collect the money. This is not the proper way of doing things. 3) We are glad you liked the place and the nature surrounding it. Our guests love our place because they are in plane nature but with full comfort. If you look at other guests comments you will notice they rank us between 9 and 10 (as way of example, please see the comment left by Stephan - ranking our place with a 10 -just a day after yours). Thank you very much. Carlos & Paloma
Claudia
Claudia
2022-08-29
9.0 Verified
Superb
Dario
Dario
2022-07-04
9.0 Verified
wir haben den Aufenthalt mit unserer Tochter sehr genossen ☺Ausstattung, die nichts zu wünschen übrig lässt ☹hoher Preis
Reply from roque
Thank you Dario. I am glad you found everything perfect. The place is really unique in our overpopulated island. 130.000 sq metres of private land and forest makes the difference. Glad to hear your daughter has a great time too!. Regards. Carlos
Advertisement
Lucia
Lucia
2022-07-03
10 Verified
Excellent holiday home, quiet, spacious and well equipped ☺ A very nice property, with a great outdoor space. Also very nice inside and comfortable. We had a week of bad weather but we could move around the island to find some sun, and also relaxing at home was great. The house is well equipped with everything needed and beyond (place and toys for the kids, etc.). We found the suggestions of what to see and explore in the island very useful. We stayed in the Laurisilva home, and even when there were other guests in the other house, the place was very quiet and private. Carlos is a great host, helpful and accommodating, excellent communication. We will definitely come back. ☹ nothing, all was great
Reply from roque
Thank you Lucia for staying in our Laurisilva house. We fully renovated the house and surrounding garden and paths. It was a pleasure to meet you and your family. And yes, we hope we can host you and win soon. Carlos
Не выплачивают зарплаты! КИДАЮТ! Не выплачивается зарплата. Старый коллектив ушел со скандалом о невыплате з/п. С новым коллективом поступили так же: директор оставил без зарплат почти 20 человек. И это за честно отработанное время, и это во время войны!
Julia_schiffers
Julia_schiffers
2022-04-07
10 Verified
Wonderful tiny house surrounded by beautiful nature
Reply from roque
Thank you very much!. We were very pleased to host you. Regards. Carlos
Jochen
Jochen
2022-03-07
8.0 Verified
☺Sehr schöne Lage mit tollem Blick, umgeben von Natur. Man ist schnell am Supermarkt, im Anagagebirge, Santa Cruz, La Laguna und der Nordküste, trotz Lage inmitten von Natur. Große und gute ausgestattete Küche mit Backofen, Waschmaschine, TV. Sehr netter Gastgeber, der einen mit vielen Tipps für Ausflüge quer über die Insel versorgt. Schöner Garten. ☹Manches schon etwas in die Jahre gekommen, ein Zimmer, das wir aber nicht genutzt haben, etwas muffig.
Reply from roque
Danke Josh für deine Kommentare. Wir freuen uns sehr, dass Ihnen das Haus und die Gärten, die es umgeben, gefallen haben. Ihr Feedback ist uns wichtig, daher werde ich Sie privat kontaktieren, um mehr über die Artikel zu erfahren, die Sie für veraltet halten. Wir werden sie umgehend erneuern. eine Begrüßung. Carlos
Advertisement
Undine
Undine
2022-02-11
8.0 Verified
☺Super schönes Gelände, zwei Häuser, wovon wir eins gebucht hatten. Die Gastgeber haben wir nie gesehen, aber sie haben uns sehr lieb ein Babybett und einen Babystuhl hingestellt. Ausserdem gibt es eine Scheune voller Spielzeug und Ausrüstung plus ein tolles Baumhaus. Sehr schönes Landleben ☹Wir fanden es vlt ein bisschen zu teuer, obwohl das Haus mit allem drum und dran schon sehr komfortabel war. Die Maus im Haus, hat mich etwas irritiert und ein Geschirrspüler wäre ganz praktisch gewesen
Reply from roque
Lieber Udine. Es tut mir leid, dass eine Maus ins Haus gekommen ist. Das ist uns in 15 Jahren noch nie passiert. ich entschuldige mich dafür. Auf jeden Fall haben wir es gelöst, sobald Sie mich informiert haben. Und ich bedaure auch, Sie nicht kennen lernen zu können, aber nach einem Aufenthalt von nur 5 Tagen haben mich meine Arbeit und meine familiären Verpflichtungen daran gehindert. Ich freue mich, dass Ihnen das Haus und der Wald, der es umgibt, gefallen haben. Mit freundlichen Grüßen. Carlos
Maciek83
Maciek83
2022-02-09
10 Verified
Exceptional
Christina
Christina
2022-01-23
10 Verified
Eine wunderbare Woche. ☺Ruhige und wunderschöne Lage, sehr nettes Apartment, super für Kinder.
Reply from roque
Dear Christina. Thank you so much for staying with us. I am very happy you loved the place and its tranquility. We have put a lot of effort in creating a calm and comfortable place in plain nature which is quite rare nowadays in Tenerife. Thank you so Much. Carlos