I recently had some roof repairs done by Roof Dog. They were professional in the work they performed and their interactions with me as a customer. They were willing to answer questions I had and work with me to get the correct color of shingles. I would recommend them to anyone getting roof repairs in the Springfield area.
Roof Dog did a great job on my roof replacement. The job was completed in one day, along with necessary repairs. Roof Dog is a very professional company from contract, scheduling, and installation.
Reply from Roof Dog
2025.10.13
Thank you so much for your business! We enjoyed working with you.
We just recently had Roof Dog put on a new roof for us. They did a fantastic job and the roof looks AWESOME!!!! It really makes the entire house look better & more appealing! From the initial consultation all the way through this process, Dale & Company were very professional, courteous, easy to work with & easy to get a hold of. Dale promptly answered all of our questions. The price was also very reasonable. The work crew worked their butts off and got the job done in a day’s time. They were very efficient and made sure they cleaned everything up before they left. Great job guys!! So if you are in need of a new roof or roof repair, we highly recommend Roof Dog. They will get you taken care of!!
Ric & Colleen Elliott
Reply from Roof Dog
2025.10.01
Thank you for the kind words! We appreciate your business and enjoyed working with you.
Highly recommend Roof Dog if you are in need of roof repair/ replacement and gutters. Dale and his associates are attentive to your needs and a pleasure to work with. His crew spent 14+ hours on my house in 93 degree weather to complete the job. The finished work was impeccable. Dale was on site the next morning to check the work performed. Great contractor to work with!
Last summer I met with Rob to show him what I wanted done and to get a quote. He missed the first meeting. Shows up after the reschedule. I want a new roof on a building, 7 windows replaced and a new door among other things. We agree on a price and Rob tells me they will be there “in 1.5 -2 weeks.” I went with them because they could get weeks before another choice. I call them after 3 weeks, but Rob doesn’t return call. After 7 weeks he calls and says they will start Monday. This was about the time the other company truthfully quoted me. This is now late fall. They install everything and I notice they aren’t caulking the door or windows inside or outside. I asked this to be done. They assure me it is. Several windows are high so I can’t inspect. The door they replaced was a heavy metal door. They gave be a flimsy cheap plastic one as a replacement. Not happy and I let Rob know. He said contract didn’t specify exact replacement. Hell not even close. Paint job was horrific. After what was to be a week to 2 of work the project ends after more than 5 weeks! They left trash in my drive for over 3 weeks. I’m not happy but it seems this is the best they can do. Over the winter/spring I notice 6 of 7 windows are leaking. Dale the owner comes out a week later and says he will put me on schedule to fix. 5 weeks later he shows up and fixes lower ones but doesn’t bring a tall ladder to fix the others. Unclear why he didn’t bother recalling door. No need for ladder. Why did he come out if he didn’t have any of the tools to complete work? I asked him when they’ll be back to complete. I get a non-answer of we will put u on schedule. Each time it rains the issue worsens. Avoid this clown show! U can do better.
Dale and his crew at Roof Dog, did an excellent job on our new roof! They were punctual and professional! They replaced our entire roof and installed a beautiful new tube light in less than eight hours, and it looks so amazing! Dale is an all around great guy who is easy to talk to and will fully explain the process to get you exactly what you need done. Everyone we spoke to on his crew was very professional and such fast workers. I wouldn't even know they were there afterwards if not for my Beautiful roof because they left no mess - Zero! I would absolutely recommend them to anyone in the Yellow Springs area, this is who you want replacing your roof!!
3MT Premier Ventures
No option for zero stars. This dude took my deposit, promised me a roof and never came out. Excuse at first was weather, them materials, then, he just stopped communicating. I am an RE investor, and I could never do business like this. After 4 weeks, he left me high and dry and scrambling for another contractor. Horrible
Do not trust this company!!!!! We have been battling to get them to fix a roof they didn’t do right to begin with!!!! spend thousands of dollars for a new roof and my ELDERLY parents are still having to put buckets around their home! We have given them countless times to fix it they said it’s “moisture” !!! Since when does moisture require buckets to catch the water!!!!! PLEASE do NOT trust this company biggest mistake my parents have ever made!
We have a very large house that needed a roof replacement. We decided to get multiple estimates. Roof Dog came in the lowest, but that’s not necessarily the way to choose a company. Sometimes it’s the way to rule a company out! But when Dale Fent came to take measurements he was very thorough. He noticed the original roof had no ice guard protection, so he wrote that into the contract. (It’s a state law since 2010). The other 2 estimates did not mention ice guard. (It’s important because this country home gets a lot of wind, snow and ice and our 17 year old home had an issue where water was running down an interior wall a couple years back). He brought sample books and helped us pick the color. He brought a team out the very next week. The guys were very knowledgeable and efficient. We watched the work and was amazed at the speed and yet, they were cautious to check out everything really well. The guys did our entire roof in a day and a 1/2 and it looks amazing! They cleaned up the yard well afterwards. We give them an A+++ and recommend Roof Dog. The extra + was for bringing Clyde the Roof Dog’s dog to the house when we signed the papers.
We had storm damage to our roof. We got several estimates for shingle & metal. Roof dog was by far the best in price and professionalism. The workers showed up and got our roof done in a couple days and again they were very friendly and did a great clean up job. Would definitely recommend
Bad customer service. Contacted them for a quote. They came out and sent me pics and said the issue. Then was like do you want a quote? Um yeah that’s y I called. They said we will get it back to you. I waited several days then contacted again for my quote and was told “we are working on it right now” several days later still no response. I contacted them multiple times and they kept putting me off. Poor customer service. If you don’t want the job just say that. Wouldn’t recommend just based off service
I had a great time with Roof Dog LLC in Springfield, Ohio. My roof was damaged by a storm and I reached out to them for help. They were very professional and quick.
The Roof Dog team checked the damage, and helped me deal with my insurance company to get a new roof. This included fixing the base structure, replacing the broken roof parts and taking off unnecessary vents.
What I liked most was how fast they worked. The team came early in the day and finished the whole job by afternoon. They were quick but also very careful to make sure the work was done well.
I was also happy with how much they kept me in the loop. Dale, the owner, kept me up-to-date with everything, and helped me understand how to work with the insurance company. The service was well-priced for the great work and customer service I got.
I recommend Roof Dog LLC for any work on roofs, sides of houses, or gutters. They're a skilled team who care about doing a good job, making their customers happy, and being professional. Their 5-star service fixed my damaged roof and made the outside of my house better, more attractive and last longer.
I’ve had a contract since April 28th for a small job. I was told the next week when I called I was on the list for the next week. It rained all that week so that’s understandable but I’ve not had any response back from the owner since I signed. I’ve called the office every 2 weeks and I’m told they’ll give him the message. No return calls from him ever. No one is that busy to make a 2 minutes call. Now 2 1/2 months later still nothing done or any communication. This had possibilities to turn into 3 full roofing jobs but I’ll look elsewhere.