Hotel Hard Rock Tenerife

Hotel Hard Rock Tenerife Reviews

Excellent rating
4.5
1004 reviews Verified
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Reviews (2006)
Marc
Marc
2024.03.10
10 Verified
Empfehlung! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Andreas
Andreas
2024.03.10
6.0 Verified
Es ist abends sehr laut, Party und Lifemusik. Wenn man die Zimmer auf der falschen Seite hat, muss man da durch, ob man will oder nicht. Auschecken geht bis 12 Uhr, ab 11 waren unsere Zimmerkeys deaktiviert , was ärgerlich ist, wenn man noch am Pool war … die Musik ist grundsätzlich überall zu laut ☺Cleanliness, amenities, property conditions & facilities
Verified traveler
Verified traveler
2024.03.08
8.0 Verified
Excellent but too much loud music for my taste. Everything was great except that it's a bit loud for my taste. Of course I should have realized that that would be the case as it's the Hard Rock. But still there were quiet spots where I could just enjoy the beautiful weather. Ivy was extremely helpful at the VIP desk! ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.03.08
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.
Virginia
Virginia
2024.03.07
10 Verified
El lugar perfecto para desconectar y relajarse. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.03.07
Muchas gracias por su magnífico comentario, fue un auténtico placer tenerle como huésped y le agradecemos que comparta su buena experiencia en el hotel.No dude en volver a visitarnos, estaremos encantados de recibirles de nuevo en Hard Rock Hotel Tenerife.Saludos.
Leah
Leah
2024.03.02
10 Verified
We had a perfect week at the hard rock hotel. Stayed all inclusive which i definitely recommend if you are able to. Really enjoyed the opportunity to eat at the different a la carte restaurants included. Would definitely recommend the beach club for lunch and the 3rd half for watching football. Lovely pools, it was great having the choice of different ones and the sun terrace is great for relaxing. The rooms were spotless and wouldn’t change a thing about them. Loved the music and atmosphere. The staff made the hotel, they were all so friendly and helpful, especially Joel who was amazing. Hope we can come back soon! ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.03.03
Thank you for taking the time to share your positive experience. Your recognition of our band members is greatly appreciated.We look forward to welcoming you again for another memorable experience.Best regards.
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Gabriel
Gabriel
2024.03.01
10 Verified
Loved our stay at the hotel! ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.03.03
Thank you very much for your 5-star review, we are glad to read that you loved your stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.
Armand
Armand
2024.02.29
6.0 Verified
Too noisy music too loud hotel very nice no kosher food for that reason we won’t come again sorry ☺Cleanliness, staff & service, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.03.03
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not live up to your expectations, as well as any inconvenience you may have experienced, guest feedback is crucial to continue to improve our services and facilities and enhance our future guest experiences. We hope to have the opportunity to welcome you back for a 5-star experience.Kindest regards.
Xiaoqiang, Manchester, Great Britain
Xiaoqiang, Manchester, Great Britain
2024.02.25
10 Verified
Good service, friendly staff, nice music and food, very good experience and stay ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.25
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.
claude
claude
2024.02.20
8.0 Verified
Très bon hôtel. Extérieur bien entretenu. Et accessible ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.20
Merci, ce fut un réel plaisir de vous avoir en tant qu'invité et nous apprécions que vous partagiez vos bons mots sur votre expérience à l'hôtel. N'hésitez pas à nous rendre visite à nouveau, nous serons ravis de vous accueillir à nouveau au Hard Rock Hotel Tenerife.Salutations.
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paul
paul
2024.02.19
10 Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.02.19
Thank you for your 5-star rating. We look forward to your next visit
Sohel
Sohel
2024.02.18
8.0 Verified
It was a god hotel with good facilities. ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.18
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.
silvia
silvia
2024.02.17
8.0 Verified
Colazione molto varia e di qualità. Pranzo a buffet, ottimo rapporto qualità prezzo. Personale molto gentile e disponibile. Camere spaziose e letti molto comodi ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.17
Grazie mille Silvia per aver scelto l'Hard Rock Hotel Tenerife e per i tuoi buoni commenti sul nostro hotel. Non vediamo l'ora di riavervi molto presto per un'altra esperienza indimenticabile!Cordiali saluti
sharon
sharon
2024.02.17
10 Verified
Nearly perfect Many excellent points great set up numerous pools, restaurants - however in busy half term be early or pay for sun beds [which went up on valentines day] and forget booking into restaurants as they booked solidly. Ezekiel was a great entertainments manager made everything fun ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.02.17
Thank you for sharing your experience, it is a real pleasure to read your review and discover your nice words about your stay at Hard Rock Hotel Tenerife. We are really happy to know that you had a true Rock Star experience with us and enjoyed the special celebration.We hope to have you back soon, Hard Rock Hotel Tenerife will always be your home on the island!Best Regards.
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Victoria
Victoria
2024.02.17
6.0 Verified
Buffet was not great and only managed to get a table in the a la carte restaurant once in a Seven night stay. General facilities dated and limited.
Reply from Hotel Hard Rock Tenerife 2024.02.17
Thank you for sharing your feedback with us, your comments are vital to improve our facilities and services. We regret that your experience was not completely satisfactory and hope that you will visit us again in the near future to demonstrate the great service and experience that our hotel offers.Regards.
Akshay
Akshay
2024.02.16
10 Verified
Staff was very helpful and food was great ☺Cleanliness, staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.16
Thank you for this great review. We are really happy to know that you had a great experience with us. Thank you for mentioning our staff, the true essence of Hard Rock Hotel Tenerife!We hope to welcome you again to our hotel.Best Regards.
Rosario Filippo
Rosario Filippo
2024.02.14
8.0 Verified
Wir waren schon 2 mal in der Hard Rock Hotel. Leider sin jetzt die Betten am Strand nur zum mieten 130 Euro am Tag mit eine Flasche Champagner, früher waren die Kissen , Betten Gratis( Schade). Sonst ein Mega schöne Hotel ☺Staff & service, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.14
Vielen Dank für Ihre Bewertung, wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns darauf, Sie wieder im Hard Rock Hotel Teneriffa begrüßen zu dürfen!Mit freundlichen Grüßen,
Colin
Colin
2024.02.13
8.0 Verified
Reception staff were friendly but not vey helpful. Didn’t explain you needed to add credit to charge things to your account, we were promised some free drinks but it didn’t happen. Lovely hotel and facilities ☺Cleanliness, amenities, property conditions & facilities
Reply from Hotel Hard Rock Tenerife 2024.02.13
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards,
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oscar
oscar
2024.02.13
10 Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.02.13
Muchas gracias por su valoración de 5 estrellas.Esperamos tenerla de vuelta pronto. Saludos Rockeros
Fernando
Fernando
2024.02.11
8.0 Verified
Der Aufenthalt im Hardrock Hotel hat uns sehr gefallen. Am Anfang hatten wir ein bisschen Respekt, da das Hotel nicht zentral gelegen ist. Wir waren aber positiv überrascht, da dass Hotel so viel zu bieten hat und obwohl rs am Abend immer Musik gab, welche man auch unter anderem genossen hat, hat man im Zimmer nichts davon gehört. Der Beachclub hat ein riesiges Pool und es hat sehr viele Liegestühle. Der Strand befindet sich genau neben diesem Beachclub. Das Meereswasser ist sehr sauber und ziemlich warm, da es in einer Bucht ist. Die Mitarbeiter sind sehr nett und finden immer eine Lösung. Als Wurstliebhaber muss ich aber erwähnen, dass ich die Wurst welche man beim Frühstück erhalten hat ziemlich langweilig fand, das Angebot war aber dafür sehr hross und mit guter Qualität. Ich empfehle es weiter in siesem Hotel für ein paar Tage zu leben. ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.02.11
Vielen Dank für ihre Bewertung und Vielen Dank für Ihre freundlichen Worte, das ist die beste Motivation für uns!Wir werden weiterhin sehr hart arbeiten, um unseren Gästen den bestmöglichen Service zu bieten und Wir hoffen, wir freuen uns, Sie bald wieder bei Hard Rock Hotel Tenerife begrüßen zu dürfen!Mit Grüssen,
Rezi
Rezi
2024.02.11
10 Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Reply from Hotel Hard Rock Tenerife 2024.02.11
Thank you for your 5-star rating. We look forward to your next visit Kindest regards.