Riverbend Sandler Pools

www.riverbendsandler.com

Riverbend Sandler Pools Reviews

Excellent rating
4.5
670 reviews Verified
Riverbend Sandler Pools
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Reviews ( 670 ) 4.5

Michael Aceves
Michael Aceves
2024.07.26
My pool looks awesome … thank you Jonathan
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melissa nelson
melissa nelson
2024.07.25
Saxon is always professional, thorough, and efficient!!
Reply from Riverbend Sandler Pools 2024.07.26
Thank you for recognizing Saxon, Melissa! We enjoy working with you.
Paul Schobert
Paul Schobert
2024.07.25
Erik did a great job on the scheduled maintenance of our DA filter this week. Professional, courteous, very communicative... and the job was done with no problems. Thanks, Erik!
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for the kind words, Paul. We appreciate your business.
Christopher Edwards
Christopher Edwards
2024.07.25
George is excellent and between he and the whole service team… I could not be happier
Reply from Riverbend Sandler Pools 2024.05.01
Thank you for your kind words, Christopher! We truly appreciate your feedback and are delighted that you are happy with our service team, especially George.
William Truss Zimmerman
William Truss Zimmerman
2024.07.25
Professional and thorough
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for your feedback.
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Jimmy Craven
Jimmy Craven
2024.07.25
Very pleased with Victor’s weekly pool service. He’s punctual and keeps our pool sparkling and clean. Thank you
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for your kind words, Jimmy! We appreciate your feedback and are glad to hear that you are happy with Victor's service.
Kyle Townsend
Kyle Townsend
2024.07.24
This past month, Jonathan was the Riverbend Sandler technician for our pool. He did a great job explaining the much needed filter clean out and followed up with a detailed report and photos that helped us learn about what to look for in the future as our pool equipment ages.
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for sharing your experience with Jonathan! We appreciate your feedback and we look forward to working with you again.
Ben Sarpong
Ben Sarpong
2024.07.24
Great professional service from Yaphette. Explained issues and fixed them.
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for your kind words, Ben! It was a pleasure assisting you.
Omar Khan
Omar Khan
2024.07.24
Jose has been great! Always consistent, reliable and great at communicating. The pool always looks great.
Reply from Riverbend Sandler Pools 2024.07.25
Thank you for your 5-star review, Omar! We appreciate you trusting Riverbend Sandler with your pool maintenance.
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Jash Guo
Jash Guo
2024.07.23
Marcus has been doing a great job maintaining our pool weekly. He always sends out a comprehensive report email afterwards promptly. His attention to details is much appreciated!
Reply from Riverbend Sandler Pools 2024.07.23
Thank you for recognizing Marcus's dedication to maintaining your pool and his attention to detail! We appreciate your business.
Irie DWB
Irie DWB
2024.07.23
Marcus is great
Reply from Riverbend Sandler Pools 2024.07.23
Thank you for your 5-star review!
Jonathan Cavanaugh
Jonathan Cavanaugh
2024.07.18
I couldn't be more pleased with the exceptional service provided by Kenneth. From the moment he arrived, it was clear that he takes great pride in his work. Kenneth's attention to detail is unparalleled; he meticulously cleaned every inch of our pool, ensuring it sparkled like never before. His knowledge about pool maintenance is impressive. He not only cleaned the pool but also provided valuable tips on how to maintain its pristine condition. Kenneth's friendly demeanor and professional attitude made the whole experience enjoyable. Punctuality is another strong suit of Kenneth's. He arrived right on time and worked efficiently without cutting any corners. He also made sure to explain what he was doing at each step, which was very reassuring.
Reply from Riverbend Sandler Pools 2024.07.22
Thank you for your kind words, Jonathan! We are delighted that Kenneth provided exceptional service. We appreciate your feedback and look forward to opportunity to continue to serve your pool needs.
Joseph Simanek
Joseph Simanek
2024.07.17
Just had Luke Rizzo service my DE filter and pool equipment. This was for my 6 month Custom Care Program. Luke was quick, professional, thorough and extremely personable. I give him 5 stars and hope Riverbend Sandler sends him back for all similar service calls in the future.
Reply from Riverbend Sandler Pools 2022.07.05
Thank you for the great review, Joseph. We appreciate you taking the time to share your experience with the community. Thank you for being a long time customer, we appreciate it. We will let Tom know how much you would recommend him. Sincerely, Riverbend Sandler Pools
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James Austin
James Austin
2024.07.17
Garret and Riverbend have done an excellent job servicing our pool. Consistent, friendly, helpful. Thank you.
Reply from Riverbend Sandler Pools 2024.07.17
We're delighted to hear that you're happy with our pool servicing, James Austin. Thank you for your kind words!
Cary Blum
Cary Blum
2024.07.16
Mike was very professional did a great job and fixed the problem
Reply from Riverbend Sandler Pools 2024.07.17
Thank you for sharing your feedback, Cary!
Sally Stone
Sally Stone
2024.07.15
Kurt is doing a great job
Reply from Riverbend Sandler Pools 2024.07.15
Thank you so much for recognizing Kurt's hard work! We appreciate your business.
Gerald Perryman
Gerald Perryman
2024.07.12
Luke did a great job of diagnosing and fixing an issue regarding my filter. Easy to work with.
Reply from Riverbend Sandler Pools 2024.07.15
Thank you for sharing your feedback, Gerald! Glad to hear that Luke could help with your filter issue. Appreciate your kind words!
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Afiya & Kapil Kumar
Afiya & Kapil Kumar
2024.07.12
Terrible experience. They couldn’t get approval from our HOA for over 6 months. Same request about drainage and riverbend couldn’t provide sufficient documentation. They didn’t even have courtesy to call us and explain the situation or return our deposit which clearly they should’ve refunded. Went to a different pool company and our pool design has been approved by the same HOA is less than a month.
Reply from Riverbend Sandler Pools 2024.07.15
We're sorry to hear about your experience and the challenges you faced with the approval process. We understand your frustration and apologize for any inconvenience caused. Thank you for speaking to our leadership team regarding your concerns.
Michael Drake
Michael Drake
2024.07.11
Our technician Gerardo is fantastic. Our pool stays clean, issues are caught early, everything is timely and communication is great
Reply from Riverbend Sandler Pools 2024.07.15
We're delighted to hear that Gerardo has been taking great care of your pool, keeping it clean, addressing issues promptly, and maintaining good communication. Thank you for sharing your positive experience with us!
Trey Smith
Trey Smith
2024.07.11
Fantastic experience with technician Mike Long getting our pool back up and running. We had a strange failure mode that Mike quickly isolated and repaired. I was in meetings all day and Mike communicated his progress via text message and we even tested the solution together without me ever leaving my office! 5 stars well-deserved - thanks to Mike and Riverbend Sandler!
Reply from Riverbend Sandler Pools 2024.07.11
We're delighted to hear about your fantastic experience with Mike! We appreciate your kind words and for choosing Riverbend Sandler for your pool needs.