REX Neurosurgery & Spine Specialists Reviews

Nat Lambeth 2025.12.31

     

I am a former patient of Dr Koolevelt, hate he retired am of the opinion he is a great doctor. I had a very good result from my surgery last April. I have encountered a new problem. I called and got an appoint ment to see Daniel Ingram he to is great. He listen to my complaint(s), then examined me. He sent me for xrays, and gave me a recomended treatment plan. Within hours of having my xrays he called me back with the preliminary results. He said he would get me seen for an injection to rule out possible other issues. He is a warm friendly professional. Great bedside manner. You don't find medical professionals of his quality in every practice. UNCRex Neuroscience is lucky to have him.

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Dennis Hlad 2025.10.10

     

Everyone was pleasant & efficient. Daniel Ingram, PA went over the previous MRI showing me where the problem is. Then we discussed the options. He suggested if the symptoms changed to contact him.

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David Shafer 2025.09.18

     

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Susan Vartanesian 2025.07.22

     

The worst, I knew I didn’t need surgery, but Jessica never addressed the neck pain I have been having. She kept saying no surgery, spine was fine….what about the vertebra that are collapsing ? Not a good attitude with a patient . Referred me to Raleigh neurology…. Never saw a doctor. Would love to get my co pay back . Terrible😖

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Jill Schade 2025.07.03

     

I have known Dr Koeleveld and his team over 19 years and due to the nature of my back history L5/S1. There is NO one else I would trust but Dr K, Dan, Judy and his wonderful team. I should have written this sooner as I am 2 years post fusion and doing wonderful. Their expertise, care and compassion is second to none.

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Katy TwoJsMom 2025.06.09

     

Amazing. Mom needed nerve ablation on the back. She has a pacemaker and these folks were wonderful.

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Kelly Marchand 2025.04.10

     

I felt very dismissed when I came here. I was referred to Dr. Jaikumar because of chronic lower back pain that had recently gotten much worse. I was not able to stand or walk for more than a few minutes without a break. Dr. Jaikumar spent less than 5 minutes with me. He told me my only options were spinal fusion or pain management and I am too young for spinal fusion. He also suggested I try physical therapy. That annoyed me because I had been doing physical therapy and that should have been in my records. He referred me to the pain management clinic, which couldn't see me for another 3 weeks. In the meantime, I got a second opinion from Raleigh Neurosurgical and Spine Surgery Center. They spent a lot of time with me and ended up settling on a minimally invasive spine surgery that has changed my life. If you went to UNC Neurosurgical Clinic and felt dismissed, please seek a second opinion.

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Pat TenEyck 2024.08.19

     

I had a lumbar lamimectomy with Dr. Koeleveld and everything went well. Appointments are hard to get due to the nature of his specialty but that's understandable. His nurse Judy H is always helpful and responsive quickly.

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Alex Kirchhoff 2024.04.04

     

Has anyone actually spoken to someone at this location or just endless recordings? Referrals here should come with a 2 months or more wait time warning and the understanding that you will neither speak to a human nor have the ability to schedule until right at the end of the day on the 10th business day after they receive your referral. Sadly less than 1 star rating is not allowed

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Leigh Kokenes 2024.01.19

     

Ask what you can expect upfront. I learned nothing new and could have asked a nurse practitioner for the same advice and guidance I received. The service I received was not helpful at all.

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Mohammad Taha Shirazi 2023.11.16

     

Wrong adress on google maps caused me walk 15 min around hospital

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Kristian Brock 2023.11.03

     

Best experience I had even Surgery went great, Dr.Lacin knew exactly what needed to be done.

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J Lewis 2023.08.09

     

Condescending office staff! The initial person I spoke at Rex Neurosurgery and Spine implied that I could be seen by a neurologist, even if I was unsure if I was ready for surgery. When Stephanie called back, she said "if your not ready for surgery, there is no point in making an appointment." The snarky attitude was palatable. I said, "so I can't be seen by a neurologist?" She said "all are doctor's are surgeons..." They need to remove "and Spine Specialists" from their name and remove the lady with the snarky attitude.

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Catherine Raspet 2022.12.12

     

When I had stenosis quite a while ago, he performed surgery,and I woke up with no pain. What an extreme relief.

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Aaron Lucas 2022.09.20

     

Seriously. Get some consultants in here. I ended up waiting over an hour for my appointment. Had to wait in line for the receptionist 3 times. The paperwork wasn’t even used or looked at by the doctor. So inefficient.

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Linda Forero 2022.06.01

     

I never usually write in these reviews. However, I am so upset on how rude and condescending this office is. I have been in the medical profession for over 40 years. I know the importance of compassion and respect for others. My husband who is a physician himself was recommended after his stay to the hospital. The secretary who answered the phone so nasty.

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David Grimsley 2022.05.23

     

Wow what a lazy medical office. They say press 1 for dr Bertram, which transfers to Gabriella who never picks up the phone or she isn’t in or doesn’t pick up the phone and her voicemail prompt says to contact Lacrisha then you call her and she says she can’t help you. Then she wonders why I don’t want anymore run around. She laughed while I was telling her how frustrated I was. Completely unprofessional. Yet another doctors office with a lack of respect for their patients. All this just to set up an appointment.

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Misty Cooper 2021.10.06

     

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Jason Caldwell 2021.06.02

     

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Steven Skipper 2020.06.05

     

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