Revel Restaurant & Bar Reviews

Debbie A 2025.12.08

     

My husband called earlier in the day to make a reservation and was offered two options by the hostess: 2:00 PM for brunch or 4:00 PM for dinner. He selected the 4:00 PM dinner reservation and was encouraged to also book it online, which he did. We arrived at 3:55 PM for our confirmed reservation and were told we could not be seated due to a baby shower in the back room and a party in the main room. Despite giving his name multiple times, the hostess repeatedly called out other names and seemed unaware of the reservation. We were then told we would not be able to be seated until 5:15–5:30 PM. The hostess also made a comment implying that if we had a reservation, the situation would be different — despite the fact that we did. During the holiday season, when many businesses are hosting events, we made sure to plan ahead and reserve properly. After the third time my husband gave his name, I clarified again and showed the confirmed reservation email. Only then did the hostess acknowledge her mistake, claiming she “forgot about the party” or “thought she could accommodate the back room.” If that were truly the case, we should have received a call as soon as they realized the conflict, informing us that our reservation could not be honored and offering an alternative time. Instead, we were led in circles, essentially accused of not having a reservation, and only after presenting proof did the hostess recognize she had actually spoken to my husband earlier. When I asked what could be done to resolve the situation, the hostess simply said, “Sorry.” “Sorry” is not enough. This is not a minor issue like a menu item being unavailable — this is a failure in basic scheduling, communication, and customer service. Mistakes happen, but once the error was recognized, there should have been an attempt to correct it. Because of this experience, I will not return to this restaurant. If staff can make such significant errors and make no effort to resolve them, they do not deserve our business.

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Reply from Revel Restaurant & Bar 2025.12.09

Hi Debbie, thank you for taking the time to explain what happened. We understand how frustrating this experience must have been, especially with a confirmed reservation and the extra effort you made to plan ahead. What you described falls short of the level of organization and communication we aim to provide, and we appreciate you bringing this to our attention in such detail. While we regret that your visit unfolded this way, your feedback will be used to review internal processes so situations like this can be prevented moving forward.

Nassau Mom 2025.12.07

     

Ate at Revel this evening based on a previous positive experience a few years ago. Unfortunately, this time, my good memories were not repeated. On the upside, the atmosphere was lively, holiday decorations were abundant and welcoming, and the front of the house staff accommodated our request to move to a different table that was not near the entry door where we were initially seated. Although the menu options looked promising, with many unusual and varied choices, with something for everyone, portion sizes were underwhelming, especially with the prices of meat and fish entrees (an average of $40-60). We started by sharing a Cesar salad and steamed chicken dumplings, which came out promptly. There was a long wait, however, between this course and the entrees. My guests ordered the Marinated Skirt Steak with Truffle Fries, which they said was tasty. I ordered the Branzino with braised fennel and plum tomatoes. The server asked if I wanted it served with the head and tail. I said “yes” to the head and tail, but asked if the fish, itself, had bones. The server said the fish was filleted, but that I might still find a few bones. When the Branzino was served, it came as a whole fish, bones and all, with fennel that was, virtually, inedible. Our server addressed this issue, immediately, with the manager, who had the kitchen prepare a new plate, with the Branzino filleted. While her efforts were noted, by the time it arrived, my guests had already finished their meals and we needed to leave, so I asked them to pack it up for me to take home. In recent months, I have eaten at restaurants at a similar or lower price point, where there was real value and exceptional food quality, giving me a reason to return. At a time when diners have many options for eating out, and the number of restaurants that have closed due to operation costs and the frequency with which people dine out, it is unfortunate that Revel missed the mark and will discourage this diner from coming back.

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Reply from Revel Restaurant & Bar 2025.12.07

Hi there, thank you for taking the time to share such detailed feedback. We are glad the atmosphere and front of house team made a positive impression, but we are very sorry to hear the rest of your experience did not match your expectations. Your comments about pacing, portioning, and the preparation of your entree are important to us and will be reviewed with our team. We appreciate you sharing this and hope you might consider giving us another try in the future.

Anika P 2025.12.06

     

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Reply from Revel Restaurant & Bar 2025.12.07

Thank you for your 5-star review! We’re thrilled to hear that you had such a great experience. Your support means the world to us, and we can’t wait to welcome you back for another amazing visit soon!

Joe E 2025.12.06

     

Food and service are great. A bit pricey but not disappointing.

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Reply from Revel Restaurant & Bar 2025.12.07

Hi Joe, thank you for the review. We are happy you enjoyed the food and service and appreciate your thoughts. We hope to welcome you back soon.

Lewis Siegel 2025.11.28

     

We had appetizers and drinks at around 8:30 p.m. and then the music started and we danced the night away. The restaurant was busy and the dishes that were being brought out all looked delicious.

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Reply from Revel Restaurant & Bar 2025.11.30

Thank you, Lewis. We are delighted to hear you had a fun evening, from the appetizers and drinks to the music and dancing. It is wonderful to know the dishes looked delicious and that the energy of the night made your visit memorable. We hope to welcome you back soon.

Rich K 2025.11.14

     

I recently tried this brunch spot and overall had a great experience. The presentation of each dish was truly impressive—beautifully plated and clearly made with care. The ambience was another highlight: warm, stylish, and perfect for a relaxed weekend brunch or a catch-up with friends. The only downside is that it’s definitely on the pricier side for what you get. While the food was good and looked amazing, a few items felt a little overpriced compared to similar places. Still, if you’re looking for a spot with great vibes and Instagram-worthy dishes, this place is absolutely worth a visit. Just be prepared to pay a bit extra for the experience!

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Reply from Revel Restaurant & Bar 2025.11.15

Thank you, Rich. We are happy to hear you enjoyed the beautifully presented dishes and the warm, stylish ambiance. We appreciate your honest comments about pricing and are glad the overall experience still stood out. Thank you for sharing your experience, and we hope to welcome you back for another relaxed weekend brunch.

Arielle Dupiton 2025.11.11

     

Let me start by saying that the restaurant itself is beautiful. Very nice atmosphere and decor. The staff is extremely welcoming and courteous. Unfortunately, after visiting twice now for brunch and dinner, I’m just not satisfied. The menu has a variety of choices, but the dishes are subpar. Something is missing and it might be flavor. Although the drinks were excellent, EVERYTHING is overpriced for the portions. I’d really like to see the menu (or chefs) revamped, otherwise I can’t say I’d recommend this restaurant.

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Reply from Revel Restaurant & Bar 2025.11.12

Hi Arielle, thank you for taking the time to share your thoughts. We’re glad you enjoyed the drinks, atmosphere, and courteous service, though we’re sorry to hear the menu didn’t fully meet your expectations. Your feedback is valuable as we continue refining our offerings, and we hope you’ll consider visiting again.

Andrew Amberger 2025.11.08

     

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Reply from Revel Restaurant & Bar 2025.11.08

Thank you for your 5-star review! We’re thrilled to hear that you had such a great experience. Your support means the world to us, and we can’t wait to welcome you back for another amazing visit soon!

CLIFF ODELL 2025.10.31

     

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Reply from Revel Restaurant & Bar 2025.11.02

We truly appreciate your 4-star rating! It’s great to know you enjoyed your visit. We’re always striving to improve, so if there’s anything we can do to make your experience even better next time, let us know. Hope to see you again soon!

Donna Covello 2025.10.27

     

Wonderful kind and caring staff. Excellent food and unbelievable drinks.

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Reply from Revel Restaurant & Bar 2025.10.28

Thank you, Donna! We’re delighted to hear you enjoyed the food, drinks, and caring service. Your kind words mean so much to us, and we can’t wait to welcome you back again soon!

Norbert Steele 2025.10.19

     

Delicious... Came for a baby christening brunch. Good food for the menu that was given.

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Reply from Revel Restaurant & Bar 2025.10.20

Thank you, Norbert! We’re happy you enjoyed the food during the christening brunch. Your support means so much, and we look forward to welcoming you back again soon!

Kathy Craig 2025.10.12

     

First time at Revel. Our server Alexis was FABULOUS!!!! The only reason I could not give 5 stars was the small portion sizes. There were 8 of us celebrated a birthday. The 4 men enjoyed their food but left hungry

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Reply from Revel Restaurant & Bar 2025.10.12

Thank you for sharing your experience, Kathy. We’re happy to know that Alexis made your first visit memorable and that your group had a wonderful birthday celebration. We appreciate the note on portion sizes and hope to provide a more satisfying experience next time. We truly appreciate your support and hope to welcome you again soon!

Liyah Jarvis 2025.10.10

     

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Reply from Revel Restaurant & Bar 2025.10.10

Thanks so much for your review, Liyah! We’re glad you had a positive experience and appreciate you taking the time to share it. We’re always looking for ways to improve, so if there’s anything we could’ve done to make it a 5-star visit, we’d love to hear your feedback. Hope to see you again soon!

Fred Pittella 2025.10.01

     

Great spot for brunch!

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Reply from Revel Restaurant & Bar 2025.10.02

Thank you for your 5-star review, Fred! We’re so glad you enjoyed brunch with us and look forward to welcoming you back again soon!

Liz 2025.09.29

     

Great experience, good drinks and good food. The menu is very diverse so you’ll find simmering for everyone. The sliders on the appetizers menu are seasons! The atmosphere is nice and they have a cute wall at the entrance where people like to take cute photos.

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Reply from Revel Restaurant & Bar 2025.09.29

Thank you for your 5-star review, Elizabeth! We’re so glad you enjoyed the drinks, food, and atmosphere, as well as the fun appetizer sliders. We love hearing that the entrance wall made for a memorable photo spot too. We look forward to welcoming you back soon!

Usman Butt 2025.09.28

     

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Reply from Revel Restaurant & Bar 2025.09.28

Thank you for your 5-star review! We’re thrilled to hear that you had such a great experience. Your support means the world to us, and we can’t wait to welcome you back for another amazing visit soon!

Tiziana Pratico' Brugellis 2025.09.27

     

Very nice place, especially the decor. The tables, chairs, flowers. Stunning. They have a dj on friday... why 4 and not 5 stars? Idk, maybe the crowd

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Reply from Revel Restaurant & Bar 2025.09.27

Thank you for your feedback, Tiziana! We appreciate your thoughts and look forward to welcoming you back again soon!

Toni Palancia 2025.09.23

     

Had the pleasure of attending a private event here recently & it was absolutely amazing. The private room is gorgeous. Very tasteful decor with little need for additional decorations. Service was impeccable. Very attentive without being intrusive. The food is perfection from start to finish. I would highly recommend Revel without hesitation.

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Reply from Revel Restaurant & Bar 2025.09.23

Thank you so much for your kind words! We’re thrilled to hear that you had such an amazing experience at your recent private event. It means a lot to know you enjoyed the decor, service, and every bite of the food. We’re honored by your recommendation and would love to welcome you back to Revel again soon!

Dakota Doukas 2025.09.19

     

Revel absolutely blew me away. The eggplant chips were the perfect start — light, crispy, and dangerously addictive. Then came the short rib, which was fall-off-the-bone tender and packed with so much flavor it basically melted in my mouth. Beyond the food, the vibe is spot on — lively without being overwhelming, stylish but still cozy. It’s the kind of place you instantly want to linger in for hours. And the service was fantastic. Already planning my next visit.

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Reply from Revel Restaurant & Bar 2025.09.19

Thank you for your kind words and 5-star review! We’re thrilled that you had such a positive experience and look forward to seeing you again soon!

G Chabra 2025.09.19

     

We were there for dinner. Drinks are overpriced. Limited menu choice. The waitress brought the check while we were finishing up. The sitting area is small. Disappointed!

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Reply from Revel Restaurant & Bar 2025.09.25

Thank you for your feedback. We’re sorry to hear you were disappointed with your visit. While we understand that pricing can be subjective, our cocktails are handcrafted and priced similarly to other restaurants in the area. As for the menu, we actually offer one of the largest selections in town—with over 50 items to choose from, spanning appetizers, entrees, and desserts. That said, we never want guests to feel rushed, and we apologize if the check was brought out too early. We appreciate you sharing your experience and will take your comments into account.