Futures Financial

Futures Financial Reviews

Excellent rating
5.0
40 reviews Verified
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Reviews (40)
Christopher Olive
Christopher Olive
2023.11.17
Sam was absolutely incredible, we've dealt with many people in this industry and Sam completely changed our view on it. Going the extra mile in every way to make sure we were happy and informed, even when we made it difficult! I have no issue recommending him to anyone that needs help and will most certainly be back when the time calls for it! Thanks Sam, you're the man!
Reply from Futures Financial 2023.11.17
Hi Chris - thanks so much for the lovely review. It was a pleasure to help you and we look forward to working with you again in the future!
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John Patrick Martinez
John Patrick Martinez
2023.01.17
New to this country, new customer, new to the mortgage processes! Sam Brown and Lani Stevens of Futures Financial has been our backbone in our mortgage journey. We almost have given up when we had our first mortgage application rejected. Thanks to Sam and Lani, they have been so positive all throughout the process which gave us hope to complete this journey. Also, very responsive and truly a professional! Got everything done in about 1 1/2 months! Now, me and my wife are proud homeowners. Thanks to futures financial!
Reply from Futures Financial 2023.01.17
Hi John - thank you so much for your lovely review. We're never ones to give up easily and are delighted we could assist where others couldn't. You and the family are going to have many happy years in your new home and we look forward to helping you again in the future!
Court Jarman
Court Jarman
2022.12.18
Sam and Lani at Futures Financial are amazing, helped us so much during such worrying times, would highly recommend! Thank you guys
Reply from Futures Financial 2022.12.19
Hi Courtney, thank you so much for such a lovely review. It was our pleasure to help you finally become homeowners! We look forward to helping you again in the future.
Steve Hansford
Steve Hansford
2022.11.10
We were so grateful with how Edward Denham dealt with our mortgage. He went above and beyond to ensure that the process was as pain free for us as possible. Would highly recommend.
Reply from Futures Financial 2022.11.10
Thanks Steve for such a lovely review. It was a pleasure to have helped you both in your first home together and we look forward to helping you again in the future
Dan Bevan
Dan Bevan
2022.11.04
Ed was fantastic from start to finish. He was extremely professional and I would not hesitiate to recommend him to anyone.
Reply from Futures Financial 2022.11.10
Thanks Dan for your kind words, it was a pleasure to have helped you and we look forward to working with you again in the future. Enjoy your new home!
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Emma Robinson
Emma Robinson
2022.10.31
I cannot recommend Futures Financial enough. Sam and Lani have been incredibly kind and helpful every single step of the way. They are very knowledgeable and quick at responding to our many phone calls and emails. As first time buyers we could not have done it without their help. We have felt so supported during this whole process and I would absolutely recommend them to anyone in need of a mortgage advisor. Thank you Sam and Lani.
Reply from Futures Financial 2022.11.01
Hi Emma. Thank you so much for your lovely review, it means a lot. We are delighted that you chose us to help you buy your first home and we look forward to helping you with the next! Wishing you all the happiness in your new home. Sam & Lani
Marcus Dunn
Marcus Dunn
2022.09.30
Sam has been a great help through the process. Always on the phone and there when needed, will definitely use again
Reply from Futures Financial 2022.10.04
Thanks for your kind words, Marcus - it was a pleasure to finally help you both into your new home and we really look forward to helping you again in the future.
Celine Farrah
Celine Farrah
2022.07.26
Incredibly professional service all-round. Sam goes absolutely above and beyond to get answers and most importantly results. Could not recommend more highly.
Reply from Futures Financial 2022.07.26
Thanks so much Celine for your kind review. It was a pleasure helping you and we wish you all of the happiness now the house is finally your home!
Emma Laidler
Emma Laidler
2022.03.30
Positive
Professionalism
Quality
Responsiveness
Value
I can't speak highly enough of the support and guidance offered by Sam... he has been amazing... third property lucky! I could not have - and will never go through this process again - with anyone else. Professional, supportive, very responsive and and an all round nice guy!
Reply from Futures Financial 2021.09.14
A pleasure to have helped you Emma and we look forward to assisting you again in the near future!
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Jamie Virabi
Jamie Virabi
2022.01.21
Sam was very professional and exceeded our expectations. Would definitely recommend!
Reply from Futures Financial 2022.01.21
Hi Jamie, thanks so much for your kind words. It was a pleasure to help you both and we wish you the best of luck with your purchase!
Charlie Ambrose
Charlie Ambrose
2021.12.09
Positive
Professionalism
Quality
Responsiveness
Value
Was assigned Sam Brown as a financial advisor, as a first time house buyer, I was unsure on certain things and Sam was absolutely fantastic throughout, going above and beyond to help me with anything I needed, including alot of questions that were not really his department
Reply from Futures Financial 2021.12.11
Hi Charlie - Thank you for your kind words, it was a pleasure to help you and the family into your new home together. Wishing you the best first Christmas there and we look forward to helping you again in the future!
Lizzie Mann
Lizzie Mann
2021.11.04
Positive
Professionalism
Quality
Responsiveness
Value
Telling you that Sam and the whole team at Futures Financial are great at what they do just doesn’t do them enough justice at all. From the moment I first spoke with Sam, and way beyond completion, the level of service has been exceptional. No question ever felt too small or daft (I’ve a feeling a few were! Lol) and he was happy to explain the minutiae of every step, making me feel comfortable with the process but also helping me to gain confidence with it too! My personal situation was not an easy one by any stretch and Sam remained open throughout the process with me about this. However, being the absolute star he is, he absolutely crushed it!! I didn’t just feel like “another client”, I could feel that he was just as committed to a positive outcome as I was, and celebrated in our success! There was never a need for me to chase him or ask how things were going as he was constantly one step ahead of everything and me! Rest assured that if you pick Futures Financial to help you, especially if you’re new to this whole mortgage minefield like I was, you can expect to receive an absolutely stellar service. I would have no issue recommending them - I’m even trying to convince friends to remortgage just so I can refer them!! Thank you Sam, Jake and the whole team!! :)
Reply from Futures Financial 2021.11.05
Hi Lizzie, what a wonderful review! Thank you so much for your kind words. It was an absolute pleasure to have been able to have played a part in your families move. We are wishing you all of the happiness in your new home, it's the least you deserve and we can't wait to help you (and your recommendations!) again in the future.
Lyndsey Coffin
Lyndsey Coffin
2021.09.20
Positive
Professionalism
Quality
Responsiveness
Value
We are so very impressed with the service that we received from Sam - from start to finish he was amazing. We had spoken to a mortgage advisor previous to Sam and we didn’t feel very comfortable at all - once we had our first meeting with Sam, we were instantly put at ease. He kept us updated at every point in the process of obtaining a mortgage offer and even right at the end of the buying process he still was checking in with us!! We would 100% recommend Sam and will definitely be using his services again in the future!! Thanks Sam!
Reply from Futures Financial 2021.09.20
Thank you so much Lyndsey for your lovely words! It has been an absolute pleasure for us to help you into your new home as a family. You're going to be so happy there and we can't wait to see how you make it your own. We look forward to helping you again in the future!
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Liz Carey
Liz Carey
2021.09.15
Positive
Professionalism
Responsiveness
Reply from Futures Financial 2021.09.20
Thanks Liz for the stars! We wish you and the family all the best in your new home, it was pleasure to have helped you all.
Gemma Holdsworth
Gemma Holdsworth
2021.08.31
Positive
Professionalism
Sam Brown was exceptional when helping my partner and I apply for our first mortgage. Nothing was ever too much for him and he stayed in close contact with us when needed. He was always on hand to answer any questions or queries we had, and gave us all the information we needed. We can’t recommend Sam enough!
Reply from Futures Financial 2021.08.31
Thank you for such a lovely review, Gemma! It was a pleasure to have helped you both into your first home and we look forward to helping you both again in the future. Sending you all of the best wishes in your new home!
Louise Frances Miller
Louise Frances Miller
2021.08.24
Positive
Professionalism
Responsiveness
Massive thanks to Sam for helping secure my first mortgage. Always on hand to answer any questions and put my mind at ease. Really friendly, knowledgeable & efficient. I would highly recommend! Thank you! :-)
Reply from Futures Financial 2021.08.24
Hi Louise - thank you so much for your lovely review. It's been a pleasure helping you and we look forward to seeing the property when it's finished!
Belvoir Portsmouth
Belvoir Portsmouth
2021.05.27
Positive
Professionalism
Quality
Responsiveness
Value
The ultimate professional and feel confident and secure knowing that our referral business is in the hands of somebody who truly cares about their clients and doing the right thing. Thanks Sam for all of your help. The Belvoir Portsmouth team
Reply from Futures Financial 2021.06.15
Thanks Portsmouth team for your lovely feedback! Always a pleasure working with you.
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Rong Ye
Rong Ye
2021.05.10
Positive
Professionalism
Quality
Responsiveness
Value
Amazing service! Sam was great and very helpful. He took his time to answer all my questions.
Reply from Futures Financial 2021.05.11
Hi Rong. Thank you for your kind words, it was a pleasure helping you into your beautiful new home! Wishing you all the best and many congratulations once again.
Mike Cherrett
Mike Cherrett
2021.05.09
Positive
Professionalism
Quality
Responsiveness
Value
Extremely professional couldn’t do enough to help us and we’re always at the end of the phone to answer any questions even in the evening and at weekends would recommend to anyone and will definitely use them again in the future 5* service
Reply from Futures Financial 2021.05.10
Hi Mike. Thanks for your kind words. It was a real pleasure helping you all into your new home, you and the family are going to love it there! We look forward to helping you again in the future.
Lisa Cox
Lisa Cox
2021.03.02
Positive
Responsiveness
As a first time buyer Sam helped guide me through all the processes. Always a phone call or text away when I had questions or needed any help. Nothing was ever seen as an inconvenience to him despite me needing all the legal jargon translated into normal English for me! Professional and friendly, I would definitely recommend. Thank you for helping me buy my first little home
Reply from Futures Financial 2021.03.02
Thank you Lisa for such a lovely review. It was an absolute pleasure helping you into your first home and we look forward to seeing the progress pictures as your new home comes along! Congratulations once again