Raw Dog Food Supplies

www.rawdogfoodsupplies.co.uk

Raw Dog Food Supplies Reviews

Excellent rating
4.8
93 reviews Verified
Raw Dog Food Supplies
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Reviews ( 93 ) 4.8

Jim Brennan
Jim Brennan
2024.05.18
I’ve been using this supplier for about 2 years now, the quality of the food is excellent ( much better than some cheaper alternatives) and the free delivery option is a bonus- definitely recommend
Reply from Raw Dog Food Supplies 2024.05.22
thank you so much for your review! your positive feedback means a lot to us and motivates our team to keep delivering the best. we look forward to serving you again.
2006amp
2006amp
2024.05.14
Top produce and a Top service
Reply from Raw Dog Food Supplies 2024.05.14
thank you
Robert Pease
Robert Pease
2024.05.09
Good quality if I only have one negative the shipping costs are a bit more expensive than others out there.
Karen Bayliss
Karen Bayliss
2024.04.06
Placed a second order two weeks ago once I pressed payment it put £21.50 delivery charge on to my order this was not the case with my first order that was free delivery. I immediately contacted raw pet food supplies asking for the delivery charge to be removed or if not cancel my order. They completely ignore my email and sent the order charging me the horrific delivery charge. I feel like I have been stolen from and will never order from them again. Avoid them at all costs would be my advice.
Reply from Raw Dog Food Supplies 2024.04.08
Dear Karen, We sincerely apologize for the inconvenience you experienced with the unexpected delivery charge on your recent order. Your feedback is essential to us, and we deeply regret any frustration this may have caused. We acknowledge the discrepancy between the delivery charges on your first and second orders, and we apologize for the lack of timely response to your request regarding the charge adjustment or cancellation. It was never our intention to ignore your concerns. Your satisfaction is paramount to us, and we are committed to resolving this issue and ensuring that such oversights do not happen again in the future. We genuinely value your feedback and the opportunity to address and rectify this matter. Please accept our apologies for the oversight and any distress this situation has caused. If there is anything we can do to make this right or if you have any further concerns, please reach out to us directly. We aim to assist you promptly and effectively. Thank you for bringing this to our attention, and we sincerely hope to have the opportunity to regain your trust and address this matter to your satisfaction. Warm regards. ---
Becky Andrews
Becky Andrews
2024.03.05
Avoid!!! Very rude owner! Food not delivered. Had to phone 5 times to get a refund after he cut me off and then refused to answer thr phone. When I had ordered £130 of food I expected a better service!! Dogs now have no dinner! Edit: It is a shame the reply quicker here than answering the phone! They let it ring out 5 times before offering the refund. Thinking they were not going to pick up the phone of course I was frustrated! They weren't discussing a delivery that suited me (tomorrow unfortunately I'm working until 7am-7pm - happens rarely!). They then stopped talking to me, so easily to think I'd lost £130 of money and dog food! Helpful hint - don't cut people off, and they may not get as frustrated ! Going back to Butchers own which is FAR CHEAPER, and offer delivery.
Reply from Raw Dog Food Supplies 2024.03.05
At Raw Pet Food Supplies, we prioritise respectful communication. we do no tolerate verbal abuse over the phone while addressing customers orders. Should such instances occur, rest assured that we are committed to promptly issuing a full refund. best regards, Raw Pet Food Supplies Ltd
Richard rudge
2024.03.02 2024.03.02 | United Kingdom
Best service you could ask for super fast delivery brilliant prices
Jamie Priddey
Jamie Priddey
2024.02.26
Reply from Raw Dog Food Supplies 2024.04.08
thank you
Jake Taylor
Jake Taylor
2024.02.13
Fast and efficient service. My Dog loves the food and is at a very good price Definitely recommended
Reply from Raw Dog Food Supplies 2024.04.08
thank you so much for your kind words! were thrilled to hear that your dog is enjoying our food. your recommendation means the world to us. look forward to serving you again.
Wendy beckett
Wendy beckett
2024.01.31
My dogs won't eat any other brand, they love it!.. excellent service and fast delivery!
Reply from Raw Dog Food Supplies 2024.04.08
that's fantastic news and we are thrilled your dog loves it
Jax Joseph
2024.01.25 2024.01.25 | United Kingdom
Excellent quality Good quality product, I’d go as far to say one of the best I have ever come across and I’ve used a barf diet for last 10 years, fast delivery,excellent customer service, just received my second order adding a subscription for monthly order
Jake Taylor
2024.01.15 2024.01.15 | United Kingdom
Brilliant service Ordered some raw dog food on the Saturday was delivered Monday. Brilliant service have signed up to the subscription for monthly delivery. Definitely recommended
Ellie Thompson
Ellie Thompson
2024.01.06
tracy sandhu
tracy sandhu
2024.01.03
Really happy with the service from the company. Would recommend to others. The only thing is, you can't seem to alter your meat choice online, you have to call or cancel the whole order to reorder which I find a bit annoying. Maybe something they need to consider. 🐾
Rosemary Cooke
Rosemary Cooke
2023.12.05
I have been ordering for a year now and it's always excellent quality, excellent service and super speedy delivery!!
Kirsty Marie
Kirsty Marie
2023.11.25
Always order from here, amazing and fast services
Diane Lawrence
Diane Lawrence
2023.11.23
Miss Josiah, Loui is also brilliant, order always arrives on time,no limit to what you want. I hope they continue with this fantastic service and keep their prices as low as possible. Could put more packages together..ie 30 packs for £28 etc😜
imani brettle
imani brettle
2023.11.08
Best place you could go for your dogs food. Very close to my house and they are always polite and deliver fast, would highly recommend
Alan Sidaway
Alan Sidaway
2023.10.16
Lennie Blake
Lennie Blake
2023.10.11
products always arrive frozen. Not all suppliers can master this, Great service and a trusted go to place for me. I highly reccomend.
Scott Jones
Scott Jones
2023.10.01
Quality store full of only the best shop here all the time for my 2 staffys they love the Arkwright kibble and raw fish treats Quality delivery very fast 5 star all staff are polite and very friendly and knowledgeable