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Reviews ( 97 )
Lea Hyde
2024.07.18
Food is nicely packed, service is good.
Jay Cee
2024.06.26
Excellent dog food & friendly staff. I would recommend this shop
Hi Jay Cee,
We’re thrilled to hear that you are happy with our dog food and found our staff friendly. Your recommendation means a lot to us.
If there’s anything else we can do for you or your furry friends, please let us know. We look forward to serving you again soon!
DEMIIDEMSZ
2024.06.26
Very helpful and pleasant customer service, the dogs loved their dinner, will definitely be ordering again
Hi DemiDemsz,
Thank you for your review.
We are delighted to hear that you and your lovely friends enjoyed their dog food. We appreciate your feedback and look forward to serving you and your furry friends again soon!
If you have any suggestions or further comments, please don't hesitate to reach out.
Thank you🐕
Luke Wroe
2024.06.12
Great raw food at a cheaper price we were paying before very well packaged and not a single pack defrosted
Thanks so much for your postive review!
We’re glad you love the raw food and that it’s more affordable. Great to hear everything stayed frozen too!
If you need anything, just let us know. Looking forward to serving you and your furry friends again soon!
Thank you
Kiera Bruce
2024.06.08
Switched to this shop after my previous raw food supplier kept hiking their prices without notice.
Am very happy with the product, and the service. My dog can't eat the rabbit/tripe mix, and when I told them that, they replaced it with something else. Excellent!
Delivery is expensive, at £15, but it arrives very fast, and well packed.
All in all, couldn't be happier.
Jim Brennan
2024.05.18
I’ve been using this supplier for about 2 years now, the quality of the food is excellent ( much better than some cheaper alternatives) and the free delivery option is a bonus- definitely recommend
thank you so much for your review! your positive feedback means a lot to us and motivates our team to keep delivering the best. we look forward to serving you again.
2006amp
2024.05.14
Top produce and a Top service
thank you
Robert Pease
2024.05.09
Good quality if I only have one negative the shipping costs are a bit more expensive than others out there.
Becky Andrews
2024.03.05
Avoid!!! Very rude owner! Food not delivered. Had to phone 5 times to get a refund after he cut me off and then refused to answer thr phone. When I had ordered £130 of food I expected a better service!! Dogs now have no dinner!
Edit: It is a shame the reply quicker here than answering the phone! They let it ring out 5 times before offering the refund. Thinking they were not going to pick up the phone of course I was frustrated! They weren't discussing a delivery that suited me (tomorrow unfortunately I'm working until 7am-7pm - happens rarely!). They then stopped talking to me, so easily to think I'd lost £130 of money and dog food! Helpful hint - don't cut people off, and they may not get as frustrated !
Going back to Butchers own which is FAR CHEAPER, and offer delivery.
At Raw Pet Food Supplies, we prioritise respectful communication. we do no tolerate verbal abuse over the phone while addressing customers orders. Should such instances occur, rest assured that we are committed to promptly issuing a full refund.
best regards,
Raw Pet Food Supplies Ltd
2024.03.02
2024.03.02
| United Kingdom
Best service you could ask for super fast delivery brilliant prices
Jamie Priddey
2024.02.26
thank you
Jake Taylor
2024.02.13
Fast and efficient service. My Dog loves the food and is at a very good price Definitely recommended
thank you so much for your kind words! were thrilled to hear that your dog is enjoying our food. your recommendation means the world to us. look forward to serving you again.
Wendy beckett
2024.01.31
My dogs won't eat any other brand, they love it!.. excellent service and fast delivery!
that's fantastic news and we are thrilled your dog loves it
2024.01.25
2024.01.25
| United Kingdom
Excellent quality
Good quality product, I’d go as far to say one of the best I have ever come across and I’ve used a barf diet for last 10 years, fast delivery,excellent customer service, just received my second order adding a subscription for monthly order
2024.01.15
2024.01.15
| United Kingdom
Brilliant service
Ordered some raw dog food on the Saturday was delivered Monday. Brilliant service have signed up to the subscription for monthly delivery. Definitely recommended
Ellie Thompson
2024.01.06
tracy sandhu
2024.01.03
Really happy with the service from the company. Would recommend to others.
The only thing is, you can't seem to alter your meat choice online, you have to call or cancel the whole order to reorder which I find a bit annoying. Maybe something they need to consider. 🐾
Rosemary Cooke
2023.12.05
I have been ordering for a year now and it's always excellent quality, excellent service and super speedy delivery!!
Kirsty Marie
2023.11.25
Always order from here, amazing and fast services