Ram Jack of St. Louis

Ram Jack of St. Louis Reviews

Excellent rating
4.8
141 reviews Verified
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Reviews (141)
Jacalyn Stimac
Jacalyn Stimac
2024.03.30
I cannot recommend Ram Jack of St. Louis enough. Luke Randall was fantastic from start to finish. We bought a new home, which ended up having significant foundation issues. Our foundation is a slab that required 10 piers to lift the entire front of our home. We had quotes from all the major foundation companies and Ram Jack our bid their quotes by 15-20k. Not only did they outbid their quotes, ram jack had a professional engineer that helped explain the entire process and made us feel at ease. This was so helpful after having so many opinions and worries presented to us. We were told the job would be done in May, but they actually got out there 8 weeks early!! I understand this can’t happen on all jobs, but it was a huge plus! Luke made sure my husband and I were satisfied with the job and could not have been a nicer, more kind person. I can’t tell you how much ease this brought us after a very tiring and tough process with our foundation. We can now start our renovations to move in to our new home! Thank you Luke and the Ram Jack team!
Reply from Ram Jack of St. Louis 2024.03.30
We are deeply touched by your glowing review of Ram Jack of St. Louis, and we want to extend our heartfelt gratitude for sharing your experience with us. Your words mean the world to our entire team, and we are thrilled to hear that we were able to make a positive impact during such a crucial time for you and your family. Helping homeowners like yourself navigate through the challenges of foundation issues is not just a job for us; it's a passion and a commitment to ensuring that every customer feels supported and cared for throughout the process. Its an honor to hear that our dedication to professionalism, transparency, and quality craftsmanship shone through, and that we were able to provide you with the peace of mind you needed. It was truly a pleasure working with you and your husband, and we are grateful for the opportunity to be a part of your journey to turning your new house into a home. Thank you once again for entrusting Ram Jack of St. Louis with your foundation repair needs. Your satisfaction is our utmost priority, and we couldn't be happier knowing that we were able to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out—we are here to help in any way we can. Wishing you and your family all the best as you embark on your renovations and settle into your new home! Warm regards, The Ram Jack of St. Louis Team
Erin Griebel
Erin Griebel
2024.03.25
Really a pleasure working with Craig, Calder and Steve. Not only a knowledgeable team as far as lifting my sagging kitchen joists, but also problem-solved a second issue with a load bearing wall set in dirt. Very happy with the result, communication was great. Everyone was professional, friendly, and respectful of my home. Highly recommend.
Reply from Ram Jack of St. Louis 2024.04.04
Thank you for your review of our team at Ram Jack of St. Louis. It's amazing to hear that Craig, Calder, and Steve were able to make such a positive impact during your project, showcasing their knowledge, expertise, and problem-solving skills. We are thrilled that you are happy with the outcome and that our team's communication, professionalism, and respect for your home met your expectations. At Ram Jack, we strive to not only provide top-notch solutions but also ensure that our customers feel valued and supported throughout the process. Thank you once again for entrusting us with your project and for recommending our services. Your satisfaction is our utmost priority, and we couldn't be happier knowing that we were able to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out—we are here to help in any way we can.
Anne Moroh
Anne Moroh
2024.03.21
Great company that solved water seepage problems. Professional friendly crew - that even made sure to close dog gates!
Reply from Ram Jack of St. Louis 2024.03.30
We're wagging our tails with delight after reading your raving review of our team at Ram Jack of St. Louis! Solving water seepage problems is our specialty, and we're thrilled that our professional and friendly crew left such a paw-sitive impression on you. We believe in going the extra mile (or should we say, the extra pawprint) for our customers, and ensuring that even the dog gates are closed is just part of our commitment to exceptional service! Thank you for trusting us with your project, and if you ever need anything in the future, just bark—we're always here to help!
Darby Seymour
Darby Seymour
2024.03.12
ramJack was great. They were very professional. Their prices were competitive with two other bits that I received. I would highly recommend them for your foundation issues if needed. Their scheduling was quick and they were very efficient in getting the job done quickly.
Reply from Ram Jack of St. Louis 2024.03.30
Thank you so much for your kind words and for entrusting Ram Jack with your foundation needs. We're thrilled to hear that you found our team to be professional, efficient, and competitive with pricing—your satisfaction means the world to us. As a respected realtor, your endorsement holds particular significance, and we are honored to have earned your recommendation. We understand the importance of timely scheduling and efficient work, and we're glad we could meet your expectations in these areas. Should you or any of your clients ever require foundation assistance in the future, please do not hesitate to reach out. It would be our pleasure to provide the same level of exceptional service and support.
Susan Prichard
Susan Prichard
2024.02.24
Great work on my foundation thanks to the crew, Miguel, Ian and Mike W. They were very respectful, hardworking and knowledgeable. everything you would want to feel your decision in choosing Ram Jack was the right one to take care of your foundation problems! Thanks also to crew leader Calder and Luke. Good going guys!
Reply from Ram Jack of St. Louis 2024.02.24
Susan, we're glad we did project one and two for you. You are such a sweet customer. Let's hope this is the last one!
Anna Kapelski
Anna Kapelski
2024.02.14
The guys did a fantastic job! They cared about their work and cleaned up before they left. Very nice people, arrived when they said they would and finished on time. Thank you!
Reply from Ram Jack of St. Louis 2024.03.30
Thank you so much for your wonderful feedback! We're delighted to hear that our team did a fantastic job and that you were pleased with our professionalism, punctuality, and attention to detail. Customer satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you ever need assistance in the future, please don't hesitate to reach out—we're here to help!
Aniko Smith
Aniko Smith
2024.02.13
This experience was above and beyond what I expected. The men were polite, informative, respectful the whole time and did an amazing job. They even cleaned up like they were not even here. Would highly recommend this company to anyone.
Reply from Ram Jack of St. Louis 2024.03.30
We are absolutely thrilled to hear that your experience with us exceeded your expectations! Providing top-notch service and leaving our customers delighted is what we strive for every day, and we're delighted to know that our team of polite, informative, and respectful professionals left such a positive impression on you. We take great pride in our work, and it's fantastic to hear that our clean-up efforts were noticed and appreciated. Thank you for recommending us—we truly appreciate your support and trust. If you or anyone you know ever needs our services in the future, please do not hesitate to reach out!
RANDALL GILLIAM
RANDALL GILLIAM
2024.02.08
Terry came out on time and did a great job on the raising of my driveway. Took his time and did a great job.
Reply from Ram Jack of St. Louis 2024.02.08
Thank you for your continued loyalty sir.
Courtney Everett
Courtney Everett
2024.02.02
Reply from Ram Jack of St. Louis 2024.02.08
Thank you!
FUYI LIAO
FUYI LIAO
2024.01.28
I really like the construction team members, Jim and Luke, they always go out of their way to contact with us warmly and with genuine kindness. Their dedication to work, friendly demeanor, excellent communication skills, and unwavering professionalism, even in unfavorable weather conditions, left me thoroughly satisfied. I wouldn't hesitate to recommend their services to any friends who might need them.
Reply from Ram Jack of St. Louis 2024.01.29
Thank you so much for your feedback. We strive to perform through thick and thin.
Rebecca Hartung
Rebecca Hartung
2024.01.26
These guys are very prompt and take care of their customers. I thought my sump pump quit working cuz my basement flooded, they let me know that my pump is fine but the line was frozen. They fixed it for less than quoted for a new pump and had it done in about 2hrs. Definitely recommend!
Reply from Ram Jack of St. Louis 2024.01.29
We always want to work with high ethics and treat every customer as we would treat our family: Never charge for work that isn't required. Glad the team was able to accurately diagnose the issue.
Laurie Glasson
Laurie Glasson
2024.01.25
We had multiple piers put in our basement and the Ram Jack team was impressive, efficient and incredibly respectful of our home. After seeing the project mid-process, I was delighted at the care and attention they took with the "after" putting everything back in its place. Both Craig and our foreman Ron had great affinity for detail, checked in with us multiple times a day and helped us navigate some unanticipated parts of the project with ease and assurance. Additionally, overall communication from the company was great. They arrived in the timeframe they said they would for the project and then daily, they updated all the way through and then finished on time. They were also all incredibly kind and knowledgeable. Given that this is a big investment, we know our money was well spent and our decisions paid off.
Reply from Ram Jack of St. Louis 2024.01.29
Laurie, thank you for that feedback. The crew and the managers involved were very pleased to read this synopsis of the work we did.
Lisa Sesti
Lisa Sesti
2024.01.16
While I'd love to be among the "five starers", I am not. The crew took shortcuts on jobs that were bid on two different instances based on instructions they were sent out with - instructions that differed from the bids I was given and agreed on. The second estimate included a leak that appeared on crack they were supposed to have injected, but did not do on the first round of work. While I cannot say that the work that was performed was done poorly, only time will tell, but it was not what was agreed to in our estimate, much of it is not guaranteed and I am left feeling uncomfortable about whether or not my basement will leak in the future. On a positive side, they acknowledged the difference and adjusted prices, but.....
Reply from Ram Jack of St. Louis 2024.01.17
Lisa - it upsets us when expectations are not met and clients are disappointed. I know that the production manager is headed out to your site on friday to get everything sorted out. We never want your experience to be a subpar feeling. We will do everything in our power to finish this strong and improve your experience.
Tom Vleisides
Tom Vleisides
2024.01.10
Positive
Punctuality
great guys to work with
Reply from Ram Jack of St. Louis 2022.02.03
Thanks Tom
Ken Kasal
Ken Kasal
2024.01.08
I had 6 piers installed on my house, Ron and his crew made sure they went down to rock. He is very knowledgeable with many years of experience. They made sure everything was cleaned up and in place before they left.
Reply from Ram Jack of St. Louis 2024.01.08
Thank you for that feedback Ken. It was a pleasure doing business with you.
Coeur De Royale Condominiums
Coeur De Royale Condominiums
2024.01.08
I highly recommend Ram Jack, they are reliable and fair with their prices. We will use them again!
Reply from Ram Jack of St. Louis 2024.01.17
Thank you! we appreciate the feedback.
Julie Sacco-Smith
Julie Sacco-Smith
2024.01.06
Troy is amazing!!! Truly looks out for your best interest and fixing your foundation the right way. He does not try to spend your money and is fair priced and honest. This company is my go-to for all things foundation repair!
Reply from Ram Jack of St. Louis 2024.01.17
Thank you Julie. Troy is a rockstar.
Dave AlanS
Dave AlanS
2024.01.03
I had 5 companies do bids on my job. 2 of them tried to upsell me, or not give the best upfront price, 1 of them never showed up, and 1 of them told me it couldn't be done. Craig, from Spartan Ram Jack, came out and within minutes gave me a bid that didn't break the bank, and even after the job was done, gave me some advice on how to seal off other issues. Ryan and his team showed up when they said they would, and without me there did the whole job in a half day, (I know, cuz I could see them on my security cameras) cleaned up and left and I came home from work and the job was done, just like I had discussed. and to top it off, I was billed $100 less than the estimate.
Reply from Ram Jack of St. Louis 2024.01.17
This is a great summary of a complicated experience from your perspective. That fact that you had 5 bids and you chose us gives us warm fuzzies. Then when we met/exceeded your expectations, we in management get a huge sense of satisfaction that the message has been received by everyone in production.
Becky Arthur
Becky Arthur
2024.01.02
Luke and his team were knowledgeable, dedicated, and hard working. Highly recommend working with them!
Reply from Ram Jack of St. Louis 2024.01.17
Thank you! We're so happy we were able to get those stairs supported so the facility could remain open!
John Peterson
John Peterson
2023.12.18
The guys at Spartan Ramjack did a great job raising my patio,stairs and sidewalk, Ryan and Tim showed up early worked all day raising everything to my approval cleaned up and patched all holes as if no work was done highly recommend great company and employees
Reply from Ram Jack of St. Louis 2024.01.17
Thank you John. We appreciate you spending the time to share your experience with everyone about our crews. We very much appreciate you.