I can’t recommend Quickline Logistics highly enough. I’d accidentally left my rucksack with all my work things and laptop at a friend’s house in Birmingham. Within minutes of contacting Quickline, they had arranged a collection and delivery straight to my home in Liverpool. Just a few hours later, on a Sunday no less, I was reunited with everything. Their service was incredibly fast, professional, and saved me a huge amount of time and money. Absolutely first-class!
Not a good company, they treat self employed drivers with no respect. I urge the higher authorities at quickline to have some kind of protocol put in place when these so cold “traffic lads are on the phone”. Will not work for again.
Reply from Quickline Couriers
2025.07.18
Hi Sohaib, thank you for your feedback.
We take all feedback seriously and our quality management team will review this in line with our ISO9001 processes. We would encourage you contact us directly at feedback@quicklinecouriers.co.uk so that we can gather all of the facts to help us with our review.
Kind regards
Quickline couriers are 1st class, my company Lowde Logistics have worked for and in partnership with Quickline for years and have always found them to be polite professional aspiring individuals comings together as Quickline couriers. thank you for the work you provide us and the professional standards you set
Reliable and supportive
I have had the pleasure of working with this firm for almost a year now, and I must say it has been an incredible experience. They have consistently provided me with jobs, showcasing their reliability and commitment to their employers and sub contractors . The support and opportunities they have offered have truly made a positive impact on my career growth. I am grateful for the trust they have shown in me and look forward to many more successful collaborations.
Absolutely seamless
Couldn’t fault my driver he was so kind and helpful I had a particularly large mirror I needed moving and it was no problem at all for him. The driver came exactly within the one hour window and communicated to me when he was about 15 minutes away. Nothing was too much trouble absolutely seamless from start to finish cannot recommend this service enough!!
Date of experience: 26 July, 2024
Date of experience: 26 July, 2024
Very disappointed with you service tonight, your driver delivered our delicate items 3 hours early into a busy restaurant demanding staff help him unload. I have spent the last half hour speaking to an upset restaurant manager and yourselves!
Pic attached is how your driver delivered the tops on edge onto a tiled floor !!!!!!!!!!!!!!!!!
We will review when our manager arrives and advise any damage
Very embarrassing and unprofessional, will not let you do this to us again
Reply from Quickline Couriers
2024.04.05
Dear Ian,
We are truly sorry to hear about your disappointing experience with our service. It is never our intention to cause inconvenience or embarrassment to our customers or our partners. We understand the importance of handling delicate items with care and delivering them at the agreed-upon time.
We apologise for the inconvenience caused by the early delivery and the resulting disruption at the restaurant. This behavior is not reflective of our standards or values, and we are taking immediate steps to address this issue internally to ensure it does not happen again in the future.
After looking into this we are pleased to see that our team promptly dealt with the issue and rectified to the best of their ability.
Please know that your feedback is invaluable to us, and we are committed to making things right. We would appreciate the opportunity to discuss this matter further and find a suitable resolution. Kindly reach out to our customer service team, and we will do everything we can to regain your trust and confidence in our service.
Again, we apologise for the inconvenience and thank you for bringing this matter to our attention.
they don't pay their couriers
I am a small van courier they hired me to do a delivery. Once I came to collection I found a huge box not fitting into my van. Their own email said they paid £15 for cancellation but they refused to pay more than £10 and actually didn't pay even this. They don't pay and don't respond to emails. Disgusting
critical delivery
Quickline Couriers. It was the first time using this courier and wow.
From the initial inquiry to booking the service you could not ask for more, they constantly keep you updated with the progress of delivery and the price is a lot cheaper than other same day couriers.
We will definitely be using this company again