Quality Estate Agents Reviews

naveed shehzad 2025.12.12

     

I’ve been with this agency for over a year now and I highly recommend them !! Alex and Liz have supported my family throughout the year and have been fab! It’s always easy to get in touch with someone and they work so hard!

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Reply from Quality Estate Agents 2025.12.12

Thank you, a let then a sale. It went fantastic. Good to get reviews like yours, thank you and i wish you and your family the very best. Good luck with your extension.

james smith 2025.12.08

     

I arranged for Liz to come out and do a valuation. She didn't bother to show up. Neither did she let me know she wasn't coming. Tried to call but couldn't get through. It just kept playing music. Not what you want when you have to drive an hour and half to the house. I don't know what she's like at selling houses but I definitely won't be finding out now

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Reply from Quality Estate Agents 2025.12.10

Good morning James, I have fully checked our systems & we do not have you on our system. We can’t find your booking or your name on our system. When Liz makes a valuation appointment she does this via the database as she will need to ask relevant questions to do with your property & put you on our system, that’s our process. Did you call in originally to book the appointment? Sorry about your wasted journey, please assist us in getting to the bottom of this as it’s never happened before. Appointments go straight into the database diary & this reminds us on throughout the day.

Mfreke Usen 2025.11.04

     

Living is a property managed by Quality Estate Agents means; Quality customer service Quality property maintenance Quality living experience generally I strongly RECOMMEND Quality Estate Agents to all and sundry you guys are simply amazing. Thank you Mr. Alex Thank you Lizzy

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Reply from Quality Estate Agents 2025.11.04

Thank you, thats a very nice review 7 so happy we met all your expectations. All the best for your future and stay in touch.

Patrik Puzstay 2025.07.28

     

I have been a client of this agency for past 4 years and I can say only good words about it and about people who run it. Great service and support every time. Nice family run business. Highly recommend.

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Reply from Quality Estate Agents 2025.10.05

Thank you Patrik

Gheorghe Marcov 2025.05.28

     

I like that the rooms are big and equipped with modern furniture and decors ,kitchen tops and carpets are all the time kept clean and most important is that tenants in the properties are good people

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Reply from Quality Estate Agents 2025.07.28

Thanks Gheorghe

Gheorghe Marcov 2025.03.19

     

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Reply from Quality Estate Agents 2025.07.28

Thank you sir

Geo Marcov 2025.03.13

     

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Reply from Quality Estate Agents 2025.07.28

Thank you Geo

Aimee Wright 2025.02.25

     

After 16 years of being a tenant of multiple houses I have never been met with such poor communication. To then myself chasing a query and the conversation being so unprofessional, "well it's pointless". As a growing business nothing is pointless and when renting or selling properties on the owners behalf, do they get feedback when tenants/buyers get spoken to in such a way?

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Benji Bhutia 2025.02.19

     

I stayed in the shared house managed by quality estate agent . In these years of my stay , It was managed and looked after very well. My deep gratitude and thanks to Alex who was always available in the needs and always kind and easy to communicate to. Alex you are the best.

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Reply from Quality Estate Agents 2025.02.21

Thank you Benji, that's a lovely review. Wishing you all the best in your new home.

Paul L 2024.11.08

     

There is a lot of emotion around the sale of deceased mum and dad's home and a dignified, empathetic, understanding with a dose of pragmatism is what is needed in bundles. That is what you get with Liz and her easy to chat to Dad in this family business of excellent and very professional Estate Agents. They really do say what it says on the tin. We had the smoothest of transitions to sale, exceeding all expectations; we were, as they promised, informed with clear and up to date information and they willingly shared their knowledge of the area. Think the thing that stood out was their promise to go the extra mile which I think is a real strong factor for them, something I would suggest is instinctive and so natural. They were a pleasure to work with and I would strongly recommend you consider their dignified and professional services. We could not have been better served.

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Lisa Quinn 2024.09.11

     

I’ve visited this business a couple of times and always had nothing but a brilliant service and friendly faces! Nothing is too much trouble for Lizzie and Alex. They provide so much information and are helpful in every way possible when enquiring. Couldn’t praise them anymore for the help they provided. Keep doing what your doing your both fab x

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Reply from Quality Estate Agents 2024.09.13

Thank you Lisa, very kind of you to say. Much appreciated review x

Georgia Roden 2024.09.09

     

I have been renting with Quality estate agent for some time now, the customer service provided by both Liz and Alex has been amazing. It is clear both Liz and Alex are passionate about what they do and always make sure I am happy with their service.

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Reply from Quality Estate Agents 2024.09.10

Thank you Georgia, very kind feedback x

Danielle Weston 2024.08.23

     

Thank you to Liz for the amazing service she gave us throughout the process of buying our house! She made everything so easy after I was stressing! Thank you Lizzie! 🏡

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Reply from Quality Estate Agents 2024.09.10

Thank you x

Joe Weston 2024.08.22

     

Quality Estate Agents is precisely what you get from this wonderful family business! We have sold and let properties with the help from Liz at Quality. Such a professional and personal service, nothing is too much trouble! Moving is stressful at the best of times but the team from Quality work hard to make the process as seamless as possible and their support doesn’t just stop there! Would recommend to anybody!

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Reply from Quality Estate Agents 2024.09.10

Thank you Joe, much appreciated. x

tom mullock 2024.08.22

     

I have been renting with Quality Estate Agents for 6 months now and can honestly say Alex and Liz are amazing. Any queries I’ve got, Liz is always there at the end of the phone to help & Alex was great with a couple of snagging issues I had when moving in.

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Reply from Quality Estate Agents 2024.09.10

Thank you Tom, always my fav tenant ;) x

Tanya Shepherd 2024.08.13

     

We recently had a tenant changeover and with only 5 days between tenants Alex helped us get all new kitchen doors on, including arranging a handyman at short notice which was very helpful. ---- Alex and Elizabeth have a wealth of local knowledge and I recently spent nearly 2 hours with them discussing the local market and their approach to managing their lettings. They are very experienced and I appreciate their common sense 'just get on with it' approach and I would have absolutely no hesitation in appointing them to manage my properties. I appreciated that in this busy market they put time aside to have a proper conversation and get to know me, as this is what builds effective and profitable working relationships through trust and communication.

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Reply from Quality Estate Agents 2021.08.20

Thank you Tanya, it was a privilege to help you & offer you a few pointers in the right direction. You left all them cakes & I must confess I did eat them all before Elizabeth came back, in my mind I was saving her, in her mind I was selfish… Pop in anytime, but please no cakes x

Steven Robinson 2024.06.10

     

Found a property I was moved in quickly, never had any issues. All house related jobs were sorted fast, I would definitely recommend this estate agents.

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Reply from Quality Estate Agents 2024.09.10

Than you Steve

Nichola Leahy 2024.05.07

     

If I could rate 10 star, I would. “Quality” is exactly what you get with these guys. Absolutely exquisite service from highly experienced, kind, highly knowledgeable and genuine service providers. I am utterly over the moon with the correspondence, trust and competence from the guys at Quality Estate Agents! Highly recommended to either letting agents or tenants!

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Reply from Quality Estate Agents 2024.05.08

Hi Nicola, so pleased you were happy with our services. Many thanks

Alan Shadbolt 2024.04.24

     

Quality manage our HMO Property Portfolio fantastically well. Alex and Liz are both friendly, hands on, proactive and genuinely care about the performance of our properties as if they were their own. They provide us with essential peace of mind and we couldn't recommend them highly enough.

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Reply from Quality Estate Agents 2021.05.21

Thank you Alan. glad we matched your expectations

Tayba Shahzad 2024.04.12

     

If you want a professional top 10 service provided with all information and guidance Quality Estate Agents is the one. Thank you to Alex for guiding me and providing all information as well as answering all questions. Very professional and managed to have tenants ready for my property within a week.

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Reply from Quality Estate Agents 2024.04.19

Thank you Tayba.