Great Customer Service
Recently Hired out the Vibration Meter to conduct assessments on tools - The kit is very easy to use whilst on site which was great and Paul was very helpful and understanding when we have pick up issues when trying to return the items (issues at our end not theirs) - thanks Paul really nice to speak with you and for being understanding
Reply from Pulsar Instruments
2022.07.01
Thank you very much for your review. We are pleased you were happy with your experience. I will be sure to share your review with Paul and the team.
Really good service from Pulsar came back with technical queries promptly and when we ordered the noise meter it came within its delivery time.
Melissa provided a very professional and friendly after service & Simon also was very helpful in providing technical help with the noise meter and related software.
Reply from Pulsar Instruments
2021.03.09
Thanks you for your review Barry. It's great for us to hear about your experience.
What a great experience, I'm a new business, and I couldn't have been made more welcome, supreme service, all round from Simon so very helpful, to Melissa so caring, will definitely be back, thank you.
Reply from Pulsar Instruments
2021.01.28
Thank you Andrew. It's lovely to get such feedback. I hope we can continue to support you in the future.
Ok, so firstly I contacted Pulsar to have a discussion about what equipment I was considering buying. The fantastically helpful customer service team there were happy to have a chat with me, and amazingly with absolutely no pressure selling involved at all. Thanks Margaret. Then when I ordered the equipment (noise monitoring equipment) delivery was fast. Then we move on to the one day noise training course. This was brilliant. Expertly delivered by Simon and Melissa. If you are considering whether or not the training course is worth the expense, stop considering and go for it. It definitely is worth the expense. I learnt so much and actually had a lovely time.
Reply from Pulsar Instruments
2020.09.30
Thanks Julie. Really lovely to hear this. The team are really pleased that you've got what you needed and enjoyed the course.