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Reviews ( 19 )
2023.10.13
2023.10.13
| United Kingdom
My Physio (Debbie) has been wonderful
2 years ago I sustained multi fractures. I Underwent an operation for a hip replacement, repair of femur and after a 6 week stay in hospital I was finally allowed home.
My mobility was very limited, plus I had a broken humerus, so basically I only had one working limb.
I needed help!!! Unable to physically get to a Physiotherapist, I started to look for home physiotherapy. I was recommended Medella Home Physiotherapy.
I contacted Medella, spoke to Naomi who was so helpful and arrangements were made very quickly to commence home visits.
My Physio (Debbie) has been wonderful. Her care, expertise and professionalism has been outstanding. She has encouraged, motivated, given me confidence and helped me so much on my journey of rehabilitation. There have been ups and downs, as my health conditions are complicated, but Debbie has such a wealth of knowledge and is a constant source of strength and support.
The transformation from the start of my journey with Medella to where I am now is remarkable. I could hardly get out of a chair and totally housebound. I am now getting around at home very well and doing household chores etc. I am getting out and about and back to Church and to the Choir to which I belong, which all helps to my general wellbeing.
There is no doubt, I couldn’t have done any of this without Medella and Debbie, I am incredibly grateful to them and highly recommend their service.
Thank you Naomi and Debbie for your continued support, it has been invaluable.
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Dave Glazebrook
2023.10.05
The physio provided by Debbie is outstanding. I can't recommend the benefits of having a physio highly enough. After being told by a hospital physio that he would never walk again, after 4 weeks with Debbie my dad is now able to walk with assistance and is making huge progress
Reply from Medella Home Physiotherapy
2023.10.10
We are so pleased that Debbie has been able to help your dad walk again! Just fantastic :) We love our job!!
Kate Ferreri
2023.10.03
I was very happy with the physiotherapy treatments received by Katy for my ankle fracture. I noticed improvements in my walking, balance and flexibility almost immediately. Katy was punctual, friendly and encouraging, and I found the home based service to by extremely convenient. I would definitely recommend this company.
Reply from Medella Home Physiotherapy
2023.10.05
Thank you for this lovely review Kate - we're pleased you were able to improve so quickly and also that you loved our physio-to-your-own-home approach :)
Beverley Naidoo
2023.06.11
My thanks to Seena whose exercises and calmness helped re-establish my confidence in walking after foolishly breaking my femur!
Reply from Medella Home Physiotherapy
2023.06.11
Thank you for your message Beverley - It's always encouraging to hear that our approach is valued and effective! I'm pleased to hear you've got your confidence back!
Trevor Pickering
2023.04.04
Very good service very helpful an professional
Reply from Medella Home Physiotherapy
2023.04.04
Many thanks for your feedback Trevor - that's exactly what we aim for so I'm pleased we are meeting those aims!
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Greg Harrington
2023.03.06
recommends
I found Medella on the Internet after coming out of hospital following a major trauma which left me in a bit of a mess.
Debbie has worked very patiently getting me back to mobility and fitness.
I cannot recommend Medella enough and I am extremely grateful for their help with my recovery
karen iles
2023.02.05
Kind, caring, professional. Leanne came to visit my mum explained things clearly and offered good advice.
Reply from Medella Home Physiotherapy
2023.02.05
Thank you for your feedback Karen. We are pleased that you found Leannes visit to be helpful
Thomas Sargent
2023.01.27
As a long term sufferer of migraines I reached out to Debbie for acupuncture treatment. I had an understanding that acupuncture has been used to treat migraines but never felt it was for me. Debbie suggested giving it a go and this treatment has completely changed my understanding of my pain and how to manage it. Debbie is professional and great at tailoring the treatment to my very needs, by constantly reviewing and asking for feedback on my progression. I would highly recommend acupuncture and Debbie’s professional service.
K K
2022.12.08
I can highly recommend this wonderful HOME visiting Physiotherapy team. Naomi who takes your initial enquiry was brilliant. She took lots of time to listen to our situation and explained the services that they can provide. Once we decided to proceed a discussion is had with the team and the Physio best suited to the patient's needs is allocated. The team deal with both the mental and physical side of ill health which really helps. Our patient was in a pretty bad way and not in a position to travel so finding a home physio service was a godsend.
Leah, our physio was wonderful, so kind, patient, respectful and understanding and really helped to move our patient forward after a very bad crushed vertebrae. Not only was she great on her visits but really supportive and helpful via email too. She really cares about the progression of the recovery and I am happy to say that our patient is really very well now.
If you have someone young or old that needs great home physio, with efficient, caring, compassionate and highly skilled Physiotherapy then these are the people for you.
Thank you so much Leah - you've been amazing.
Reply from Medella Home Physiotherapy
2023.03.09
It's always so motivating and assuring for all of us at Medella to recieve feedback like this - Thank you for taking the time to write this and especially for being so informative as it willl help others know what they might expect from us.
We are really pleased to have made such a difference for your patient and those around her.
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Richard Parker
2022.11.03
I cannot recommend Medella Home Physiotherapy highly enough. From the initial quick response from my Enquiry though to the amazing treatment and support given to My Mum. Debbie has been inspirational in helping get her confidence back to be more mobile and start walking further with her exercises and support during each session. Just a fantastic team and company. Thank you ..
Reply from Medella Home Physiotherapy
2022.11.03
Richard it is so lovely to hear your feeback about not just the therapy input that your mum gets from Debbie but also that you appreciate the values our company aspires to! Thank you so much for your lovely review
ACS Smith
2022.11.03
My brother was diagnosed with Parkinsons 12 years ago, and as the condition progressed, he was not able to exercise and we knew he needed additional support.
We found Medella on the internet and we were introduced to Debbie Jenkins.
The Parkinsons condition affects people in different ways. After a few visits Debbie had established a great rapport with Christian. Each visit was tailored to his ability on the day .She devised programs that suited my brother , made them enjoyable and gave him a sense of accomplishment.
He looked forward to the sessions and significant progress was made both in movement and self confidence.
Debbie supported me and the other carers with suggestions of exercise programs and activities to use throughout the week .
Debbie was a very good communicator and would update me about that week's session or of any issues that might have arisen .I found this invaluable .
When other professional support was needed to improve the care program for my brother, Debbie was there to give that advice or point us in the right direction.
This holistic approach to physiotherapy made such a difference.
I wish we had found you sooner .
A big heartfelt thank you to Medella, the team and of course Debbie.
Reply from Medella Home Physiotherapy
2022.11.03
I'm so pleased that the personalised and holistic care that Debbie offered to Chrsitian gave him, and you, so much more than 'just physiotherapy'. It's what being an older persons therapist is all about and why we are so passionate about our jobs!
Thank you so much for your feedback and review - hearing such positive words is always encouraging :)
We wish you and Christian all the best
romy murray
2022.10.14
My Mum-in-Law has really appreciated the lovely physios at Medella. She says they "push me hard in a good way" and have helped her maximise her mobility after a stroke.
Reply from Medella Home Physiotherapy
2022.10.24
Thank your for your feedback Romy - a few of us have had the pleasure of working with your mum-in-law and I'm so pleased that we have been able to help her achieve the best she could following her stroke.
Brian White
2022.10.10
A very professional service. I had a fall and fractured my hip bone which required major surgery. Debbie is kind and has helped me make good progress with the exercises and my walking has really improved. I shall continue to use their service to help my recovery.
Reply from Medella Home Physiotherapy
2022.10.11
Thank you very much for your review Brian - we are so pleased to hear that you are well on your way to making an excellent recovery following such trauma. I hope that you continue to enjoy your physiotherapy with us as much as you are benefitting from it!
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kirk
2022.06.30
WOULD HIGHLY RECOMMEND THIS COMPANY, MY PHYSIO WAS SHEENA SHE WAS THE LIGHT AT THE END OF THE TUNNEL AFTER BREAKING MY HIP & BADLY BRUISING MY KNEE AFTER A FALL.
SHE GAVE ME THE CONFIDENCE TO DO ALL THE EXERCISES WITH GREAT RESULTS, WITHIN 3 MONTHS OF MY OP I WAS SWIMMING,TAKING LONG WALKS & DRIVING .
THANK YOU SHEENA FOR ALL YOUR HELP!
Reply from Medella Home Physiotherapy
2022.06.30
Thank you for your kind words and taking the time to leave this feedback. What a fantastic achievement after such an injurious fall.... We are as pleased as you!
Anita Shambrook
2021.05.17
I have just finished my course with physiotherapist Hannah. I have gone from only walking to the end of my drive to walking 30mins with rollator. Hannah has done marvels with me and I am so thankful. A first rate physio.
Reply from Medella Home Physiotherapy
2021.05.28
So lovely to hear this feedback - we love what we do and are so pleased that you have achieved the goals you set with Hannah!
Nigel Humphriss
2021.03.05
During what has been a terrible time for our family with Covid and losing our Mum, the wonderful Debbie has been fantastic in her care for my Dad. Always patient and caring and her knowledge of her profession is second to none. Dad was almost doubled over with sciatica and pain in his legs but Debbie’s gentle exercise suggestions have been fantastic. He’s now free of pain and at 86 years old, how many people can say that?!
Greg Harrington
2020.12.03
Following a major accident I was discharged from hospital with a repaired but non functioning arm and leg. Found Medella Physiotherapy on a Google search and have been receiving treatment from Debbie Jenkins one of their physios with a great depth of knowledge.
She has been a tremendous support mentally and guiding me through various exercises to re-establish strength and movement. She has been liaising closely with the NHS physio service to provide a far greater range of treatment than the NHS can provide. Well worth the expenditure
Reply from Medella Home Physiotherapy
2021.05.28
Thank you for your lovely review and feedback Greg - it's always encouraging and great to hear! We hope you continue to rehabilitate well :)
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Mary Beck
2019.07.03
recommends
I would highly recommend my physio called Alahna who has been totally professional with a very gentle approach to my exercises after my stroke. She is SO kind and has gone out of her way to help me.
Reply from Medella Home Physiotherapy
2019.07.04
Thank you so much for your feedback Mary! We're glad you are benefitting from Alahna's approach to your rehab!😊
Judith Bolton
2017.06.26
Naomi has been providing regular physiotherapy for my Father following quite a severe stroke.
Dad always looks forward to and enjoys Naomi's visits. She is very kind, calm, friendly and professional. I have always felt that his treatment was beneficial and the improvement in his movement since his stroke has been down to Naomi's expertise and encouragement.