PODS Moving & Storage

www.pods.com

PODS Moving & Storage Reviews

Good rating
4.2
171 reviews Verified
PODS Moving & Storage
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Reviews ( 171 ) 4.2

Stephany Buechel
Stephany Buechel
2024.05.24
Wish I could give this company no star. Terrible service. And they lied about their damage package my stuff was damaged and said they’d make a claim and did nothing to resolve it. Also the facility in FL was supposed to have AC and ventilation and had nothing.
Reply from PODS Moving & Storage 2024.05.24
Hi, Stephany. We’re disappointed to see this. We encourage you to send us a direct message with your customer ID so we can review your account.
Chuck Lee
Chuck Lee
2024.05.10
Reply from PODS Moving & Storage 2024.05.10
Thank you so much for your five-star review, Chuck! We have your back when you need us again!
Christine Feliciano
Christine Feliciano
2024.05.10
Reply from PODS Moving & Storage 2024.05.10
Thank you for your five-star review, Christine! We just love working with customers like you!
Mary Hassett
Mary Hassett
2024.05.08
Very excellent. Just had my final pick up. David did a stellar job. Thanks to everyone at PODS.
Reply from PODS Moving & Storage 2024.05.08
Thank you so much for your kind words, Mary. We really appreciate you taking the time to share your experience with us—and we agree, David is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Brian Campbell
Brian Campbell
2024.04.25
nice easy delivery and pickup. Driver David was great. very respectful of property and fruendly.
Reply from PODS Moving & Storage 2024.04.25
Hi, Brian! We’re happy that you're pleased with your service from PODS and look forward to doing business with you in the future. Thanks for the great review.
Debi & Mike Stevens
Debi & Mike Stevens
2024.04.22
Reply from PODS Moving & Storage 2024.04.23
Hi, Debi! We appreciate you taking the time to spread the word about your satisfaction with the level of service PODS provided. Thank you!
Linda Pendarvis
Linda Pendarvis
2024.04.11
Reply from PODS Moving & Storage 2024.04.12
Thank you for your five-star review, Linda! We’re happy to help!
Ed Hummel
Ed Hummel
2024.04.09
I have used Pods for moving approximately four times. But this is the last. I’ve had some minor damage rub marks, but this time I feel like the pod was dropped off the truck. I had so much damage to my stuff. I had a garage cabinet, a gorilla garage cabinet, that was crushed inside the pod. Something jolted or hit the pod so hard two shelves were completely broken and one of the doors ripped off the hinge while it was in the pod. I had several other items damaged. I will never use pods again. The driver who picked up the pod Dave was very nice and very apologetic. It was not his fault. This happened somehow in transport. The pictures below are from when I open the door this is what I found
Reply from PODS Moving & Storage 2024.04.09
We can understand how you're feeling and would like to research this further, Ed. Can you please email socialmedia@pods.com with your customer ID?
Linda Stoller
Linda Stoller
2024.04.02
Nice job . Careful when taking it. Thank you
Reply from PODS Moving & Storage 2024.04.02
Hi, Linda! We’re delighted to hear about your experience! Thanks so much for sharing!
Adam J. Silva
Adam J. Silva
2024.04.01
Friendly and easy to schedule, great drivers, good price!
Reply from PODS Moving & Storage 2024.04.01
We're ecstatic hearing we hit it out of the park for you, Adam! Thank you for your fantastic review! We can’t wait to share it with the rest of our team!
Susan Daigle
Susan Daigle
2024.03.23
My experience with using PODS was very good. They were there on time to deliver and pick up. My online experience was excellent. The POD was ready for me at the location when I went there to empty it out.
Reply from PODS Moving & Storage 2024.03.25
Hi, Susan! We’re happy that you're pleased with your service from PODS and look forward to doing business with you in the future. Thanks for the great review.
Pat Garrett
Pat Garrett
2024.03.03
Dave was great. He was prompt and considerate to our neighbors. I’ve been very happy with pods from start to finish. I have no problem referring them to all who need the services Thanks
Reply from PODS Moving & Storage 2024.02.22
We're ecstatic hearing we hit it out of the park for you, Pat! Thank you for your fantastic review! We can’t wait to share it with the rest of our team!
Patrick Price
Patrick Price
2023.12.26
Dave was awesome! Friendly, professional, lots of local knowledge and advice! Give him a raise!
Reply from PODS Moving & Storage 2023.12.26
Kudos to Dave! And thank you, Patrick, for acknowledging their commitment to delivering exceptional customer care! We're looking forward to working with you again soon!
Ron Davis
Ron Davis
2023.12.21
Only casualty was my 43 inch tv had a crack
Reply from PODS Moving & Storage 2023.12.21
We recognize you have many choices when it comes to moving and storing your belongings, Ron, and we're incredibly grateful you chose PODS! To file a damage claim, please give us a call at (888) 314-5136. A member of our team will be able to assist you.
Mary Ault
Mary Ault
2023.12.14
Reply from PODS Moving & Storage 2023.12.14
We greatly appreciate your five-star review, Mary! We have your back when you need us again!
Eric Young
Eric Young
2023.12.03
David was an excellent driver. Did a great a great job for us and is a friend now.
Reply from PODS Moving & Storage 2023.12.04
Kudos to David! And thank you, Eric, for acknowledging their commitment to delivering exceptional customer care! We're looking forward to working with you again soon!
Michael Callahan
Michael Callahan
2023.10.19
Positive
Quality
Responsiveness
Value
Reply from PODS Moving & Storage 2023.10.19
Thank you so much for your five-star review, Michael! We count ourselves lucky for customers like you!
Teresa Choat
Teresa Choat
2023.10.10
Positive
Professionalism
Using PODS for our recent move was a great overall experience. Knowing that my belongings were safely stored for me was very helpful during the stress filled time of moving from one home to another. I would definitely use them again.
Reply from PODS Moving & Storage 2023.10.10
We just love working with customers like you, Teresa! Thank you so much for the great feedback and super review!
Raphay Jab
Raphay Jab
2023.09.30
Positive
Professionalism
Quality
Responsiveness
Value
Reply from PODS Moving & Storage 2023.09.30
Thank you so much for your five-star review, Raphay! We have your back when you need us again!
Soulless Siren
Soulless Siren
2023.09.28
Reply from PODS Moving & Storage 2023.09.29
Thank you for your five-star review!