Permanent Windows Solutions Inc. Reviews

Permanent Windows Solutions Inc. Reviews

4.8

Excellent - based on 78 reviews

www.permasol.ca
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (78)
Mark Friesen
Mark Friesen
2023-12-30
Excellent Product Priced Competitively. Good people.
Advertisement
Holly Chequis
Holly Chequis
2023-12-14
I am so happy I found Permanent Window Solutions and had them install 11 windows and 1 door. Everyone from John the salesman, the office staff and the 2 fellows who did the installation were professional and did an impeccable job. The installation went so smoothly, they were friendly, you’d never know there was work going on they were so clean and tidy. I love my new windows and door.
Reply from Permanent Windows Solutions Inc. 2023-12-14
Thank you Holly for your high score review. We appreciate your feedback.
Donna C
Donna C
2023-11-04
This company installed 35 windows, blinds and doors in our home. The customer service was wonderful and the German engineering of these windows and doors is fantastic. We are more than happy with this product and love them. The workmanship and cleanliness on the job was fantastic thanks to Temur and Artem for your hard work…Great job!! The price was more than fair, the workmanship was great and no surprises or extra charges were applied. Thanks to Brenda for your up-front honesty and knowing your product. We would recommend that this product be seen before you go elsewhere. Thank you very much!!! Wayne & Donna C
Reply from Permanent Windows Solutions Inc. 2023-11-04
Thank you Wayne and Donna for such a high score. Temur and Artem are very good installers. Thank you for eknowleging their work. Please reach uot to Brenda if you need anything windows and doors related.
Misha Patapovich
Misha Patapovich
2023-10-24
Absolutely outstanding job, done by Temur and Artem! Installation went fast, clean, and professional and left everyone satisfied with their excellent work. And I thank the company for it's quality product and services offered. Will definitely recommend!
Reply from Permanent Windows Solutions Inc. 2023-10-25
Thank you Misha. It is a pleasure to serv customers like you. Enjoy your European tilt and turn windows and doors.
Tanya Whyte
Tanya Whyte
2023-10-10
Our family had such a poor experience with Brenda in the end. She’s so nice at first, but she can turn sour real quick before you’re “dead to her” (as she said) because you take too long to make a decision. This is really too bad, we were looking forward to these European style windows, but I guess we’ve been forced to “take our business elsewhere”, just like she told us to :( Can’t believe her! We just needed time to think and compare to non-European windows. Update: the company responded saying I’ve never received a quote. My husband and I have different surnames, and the quote was under his name. Funny that they wouldn’t even address my concerns above but rather just say they haven’t done business with me/us.
Reply from Permanent Windows Solutions Inc. 2023-09-25
After further investigation, we found that you have never been our customer and our company never met you or given you a quote.
Advertisement
Barb
Barb
2023-10-08
My old deck doors failed due to wind driven rain so I knew the installation of new doors, purchased from Permanent Windows Solutions, would be a difficult task. The fellows who did the work were amazing. They really knew their business and worked like machines until the install was complete. I am confident that no water will ever leak in again.
Reply from Permanent Windows Solutions Inc. 2023-10-09
Thank you Barb. I know you will enjoy your European door for many-many years. Thank you for being an awesome customer
Anastasiia
Anastasiia
2023-10-08
Installed windows. I liked the professionalism of the masters who explained everything carefully. They came and installed it without any questions. In general, I was satisfied with the work and the price, there were no problems or misunderstandings with the craftsmen. Thank you
Reply from Permanent Windows Solutions Inc. 2023-10-09
Thank you Anastasia. Your tilt and turn European windows will serve you for decades. Thank you for your feedback, I will pass it to our installers.
bill martin
bill martin
2023-09-27
I would like to use this platform to let people who are in the market to purchase or install windows that Permanent Window Solutions is one of the best for both products and expertise of installation. When I went shopping for windows years ago, I started with calling the manufactures of windows to get an understanding of the design, materials and build quality. Having been in the construction industry for most of my adult life, I have painstaking learned what works for me. As a hobby finishing carpenter, I have become increasing more demanding on my own expertise. When I have to pay for something that I can do myself, my expectations are considerably greater. Yes I finish windows and doors, but for me to do 22 of them in my house, well lets say my time isn't one I'm willing to compromise. Permanent Window Solutions (P.W.S.) worked with me by allowing me to source and finish all the solid oak casings and jambs along with the oak plywood needed as well. This was a huge task that took me 2 months to complete. Sanding, staining, and 2 coats of varathane was required on all materials used for the inside finish. When P.W.S showed up in the month we had set 5 months ago, they worked tirelessly for 7 days, (weekends off). They were working long hours to complete the job as quickly as they could to minimize the disruption this kind of renovation requires. Yes there will be unavoidable dust from the grinding of the old window frames (our siding is stucco), from opened doors and rough window openings exposing the home to the outside elements for a short period of time. But they minimize this disruption by cleaning up at the end of each day. The end result exceeded my expectations of my promise to my wife that each window will be a picture upon itself. If you are serious about installing new windows and doors, I have spoken to P.W.S. about using me as a reference to answer some of your questions. If you live in the Calgary area, perhaps a site visit could be arranged. Good luck with your renovation project and I sincerely hope for your benefit you get a quote from this company.
Reply from Permanent Windows Solutions Inc. 2023-09-28
Thank you so much Bill for your high score. Reviews like your are so important for everyone on our team. Thank you for sharing your feedback. As a owner I will make sure all installers and Brenda are recognised for their hard work. Enjoy your high quality European tilt and turn windows.
Salomon Eyobe
Salomon Eyobe
2023-09-26
THANK YOU for Permanet Windows Solution for doing a GREAT job & PROFESSIONALLY installed our HOUSE 9 WINDOWS .We have Special Thanks 1 - sales person BRENDA REDWOOD has been so PROFESIONAL APPROACH with CUSTOMERS it Impressed US day one she was following all the way until the project done . THANK YOU BRENDA REDWOOD again . HOPE the company knows Your are valuable business person 2 - Installers IVAN & MAX they are very decent people and professional it is not only their installion after installion they clean in & out the HOUSE .THANK YOU VERY MUCH. Finally We can only say who ever wants to change the WINDOWS & Doors go with PERMANET WINDOWS SOLUTION You will be HAPPY & THANKFUL for Your investment THANK YOU AGAIN for all PERMANET WINDOWS SOLUTION TEAM WORK
Reply from Permanent Windows Solutions Inc. 2023-09-27
Thank you, Salomon. It was a pleasure to work with you. We are glad that we found a solution to fit your specific schedule, and at the end it works best for everyone. Enjoy your European tilt and turn windows for many-many years to come.
Advertisement
Annette Babb
Annette Babb
2023-09-23
Got 5 tilt and turn windows installed in our basement for a great price. Thebest part was they had what we needed in stock and were able to get them done quickly. Beautiful windows that operate smoothly. The guys that did the installation were very good and left no mess. Big thanks to the representative John for going above and beyond and making sure the small kinks were ironed out in a timely manner and kept us in the loop. Would definitely recommend. Thanks so much to the whole team.
Reply from Permanent Windows Solutions Inc. 2023-09-23
Thank you Annete for such kind words. Enjoy your European tilt and turn windows.
David Tram
David Tram
2023-09-22
Got 6 basement installed, they worked hard and quick. One window was under the deck which I knew would be tough to work on but they took their time and installed all windows correctly. Would defiantly recommend them.
Reply from Permanent Windows Solutions Inc. 2023-09-22
Thank you David. Enjoy your European Tilt & Turn windows.
Bertha Marcinkoski
Bertha Marcinkoski
2023-09-18
We are extremely happy with our window and door replacement project! The quality of the windows and doors is amazing. The installers were professional and did a great job. The project was completed when promised and we couldn’t be happier with our new windows and doors! We would definitely recommend Permanent Window Solutions!
Reply from Permanent Windows Solutions Inc. 2023-09-22
Thank you Berta. I am glad that our showroom door fit perfectly your existing size door. Enjoy quality of European doors and Tilt and Turn windows. We thatnk Julia to refer you to us
Pat LeFeuvre
Pat LeFeuvre
2023-09-18
We love, love our new doors, along with neighbours and friends saying the same. Quality made solid doors, will be no drafts this winter. From sales person to install and follow-up service, we were very impressed. Very professional, helpful, awesome workmanship, meticulous, we would highly recommend this company. Thank you.
Reply from Permanent Windows Solutions Inc. 2023-09-18
Thank you Pat for your high score review. Enjoy your European doors for many years to come.
Advertisement
Karen Solomany
Karen Solomany
2023-09-15
Lovely experience with a permanent Windows. Great prices and the installers were very professional. Brenda helped us pick out the windows that suited our needs and was great to work with. Would definitely recommend this company.
Reply from Permanent Windows Solutions Inc. 2023-09-16
Thank you Karen for your review. Thank you for choosing Permanent Windows Solutions. Enjoy your European windows for many years to come.
Guy Delisle
Guy Delisle
2023-09-14
Extremely pleased with my new doors. The quality is outstanding as was the installation.
Reply from Permanent Windows Solutions Inc. 2023-09-14
Thank you very much for your high score review. Please keep us in mind for your future projects.
R N
R N
2023-09-13
I retained Permanent Window Solutions to replace two patio doors with European garden doors and two failing windows. The product is amazing. Locking on all sides and no sound from Whyte Avenue anymore. I want to specifically thank the two installers who were so informative and true professionals. Thank you.
Reply from Permanent Windows Solutions Inc. 2023-09-13
Thank you, Rod. We will send you the same guys when your patio door shows up.
dima chiaburu
dima chiaburu
2023-08-27
decided to change two plastic windows, and turned to this company, overall satisfied 5/5. They did it quite quickly and qualitatively. Special thanks to the owner who took measurements and listened to all our wishes
Reply from Permanent Windows Solutions Inc. 2023-08-28
Thank you for your high score review
Advertisement
Lisa Sjolie
Lisa Sjolie
2023-08-15
We are very happy with our whole experience in dealing with Permanent Window Solutions. From start to the clean up. Plus our doors are beautiful!!! Thank you for making our reno smooth
Reply from Permanent Windows Solutions Inc. 2023-08-21
Thank you, Lisa for your positive feedback!
Denise Gagne
Denise Gagne
2023-08-15
We we're very impressed with the work done by our installers. They worked quickly and efficiently. The boys were super friendly with an amazing work ethic. They were clean, they used drop cloths and vacuumed up. You would never know they had been there if not for the beautiful windows they installed. Thank you.
Reply from Permanent Windows Solutions Inc. 2023-08-15
Thank you Denise. It was a pleasure to serve customers like you
Val Radkevich-Noel
Val Radkevich-Noel
2023-08-12
OMG! Look no further for a company to do windows and doors. This company is amazing. Our story is interesting-our land was completely burnt out by 1 of the 3 Slave Lake area wildfires in 2011. Sadly we had just purchased the acreage 6 months before. We were looking for something to decrease noise from the highway behind us. Unfortunately the noise had been getting worse and worse and our shelter belt still had years before it would be helpful with noise reduction. I was losing my mind from the noise! I found PWS by sheer accident when searching online for sunrooms if you can believe it! The operator of the sunroom business (Clayton) pointed me in the direction of PWS. I thought it was insane to be talking about window/door replacements since the house was only 10 years old (although 75 % of the windows were already leaking … also a bone of contention with me-bad previous window quality). What good would replacing windows and doors do? This went on for about 6 months - me humming and hawing-then Clayton sent me Ivan’s youtube - the one where Ivan opens his window and there is immense noise from a hydrovac next door then he closes the window and boom - NO noise! Whaaaat? So, my opinion changed after that video! I talked hubby into going to the showroom because of that video! Hubby had been very, very concerned about replacing frames because of stucco and brick moulding damage. We spent some time with Ivan learning the design, how the old windows/doors are removed and signed up for Phase 1 - Hubby wanted to trial a few windows and a door. It took about 10 weeks for the products to arrive from Poland/Ukraine (previously we had tried to get a local guy to measure/order and it took the guy 6 months to come measure and after 6 months the windows from China were still NOT here). This past week PWS replaced 4 windows and a garden door. The guys took 3 hours on the smallest window being very careful to not damage the stucco. After they learned the ropes and we agreed the MDF replacements of our wood trims would be ok they went to town for many more hours on day 1. On day 2 they were back to change out our half round window above the entrance door. That new window was a marvel to see two guys install. It probably weighed 250 pounds (these European windows and doors are probably twice the weight of the type we Canadians are used to). End result INCREDIBLE difference with the noise. We barely hear any highway noise in rooms with replacements (45 decibels drop can be expected and I have learned decibel reduction in humans is actually logarithmic-a small reduction can make a HUGE difference). As for the energy efficiency-we sure can’t wait to see the benefits (including no longer thawing ice patches on the inside of windows and doors). These units are one piece and SOLID! And oh my goodness the door! - my most favourite part of this week (see photo). My outdoors have moved into the house ❤️. Thanks Ivan for recommending THAT door (a few times if I recall) you know what you are doing! To wrap up our story no damage was done to the stucco (well just a nick that we have touch up paint for-takes 2 minutes). We have a bit of painting to do such as the new MDF, a few wall touchups, putty and staining some frames but this is just a few hours of work and we always have the paint for these occasions so it is not like a whole room needs repainting.Lastly is the price-you may think these are expensive but honestly they aren’t. I was quoted $6800 for 9 cheaper quality from a local guy. Ivan’s prfor 4 different windows (one was a special cut and a new set of garden doors probably worth 4k alone was 13260. Ivan provided a 20 percent discount (in line and probably better than going through CGH rebates which really are not great) for a total of 10605. This includes all the travelling expenses for the guys too. Thanks to Ivan, Clayton, Yurii, Achtim and Timor and even your families for sparing you the extra time needed to travel and hotel over night. The Phase 2 order is coming and going to replace 10 more windows before the snow flies.
Reply from Permanent Windows Solutions Inc. 2023-08-13
Thank you Val for such detailed review. It was difficult removal proces, but result at the end proves it was worth it. Thank you for your patience. It is true pleasure to serve customer like you.