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Reviews (54)
Darryll Wright
2023-08-09
Positive
Professionalism
Responsiveness
Did a good job. Bit expensive considering we only moved 5 minutes from the old property to the new property but overall did a good professional job.
Darren Rolfe
2023-08-09
Positive
Professionalism
Responsiveness
Value
Can't really fault the service at all. Prior to the move I was often emailing the office as the move dates were forever changing, the office team always replied within 24hrs and were very helpful, showing great understanding and flexibility.
The move team, 3 men and 3 vans all arrived within the stated time slot. These 3 men worked tirelessly all day, they were all very polite and easy to have a chat with along the way.
The team also un-plummed and re-plummed my white goods as well as dismantling and rebuilding our beds.
I give full credit to how hard they worked during the day, certainly a great team effort.
Mindaugas Mitkus
2023-05-31
Critical
Value
Used them to move houses a week ago. Got a qoute to move posessions from point A to B (storage) and then C. When moving from point B (storage) to C was charged again same amount even when first qoute had all inclusive. Ended up paying nearly £1300 (took 2hrs to remove all stuff to send to storage and an hour to offload everything into new home) needed 10 days of storage. Furniture such as coffee table, cabinets got damaged (scratches and dents on the legs) and mattress ripped as they moved it upstairs. Had canister of pertrol for lawn mower which got damaged during transit, and my corned sofa stinks petrol now.
2 guys who did the moving job were very helpfull and professional, can't blame them, however £1300 for roughly 3hrs job and 10 days of storage - poor value for money, considering damaged furniture on the top.
I would not hire same company in future. There are many competitors out there who can offer better protection and better value for money overall.
elaine whittle
2023-04-07
Positive
Professionalism
Quality
Value
Used Perfect Move last week. Two young gentleman arrived on time and where very helpful, especially when it came to looking after our belongings, also very conscious as it was raining out side and they didn’t want to dirty out carpets. Would highly recommend and use again
Booking Brm
2023-02-15
Positive
Quality
We've used Perfect Move 5 times now in the last 10 years. Every time they have given us a top service from start to finish.
Thank you
Debbie Jones
2022-11-16
I used Perfect Move Spalding in November, great team, on time, very professional, hard working, and considerate.
Alan Crisp
2022-10-24
Critical
Professionalism
Quality
Perfect move moved us from Wisbech to Clacton on Sea on 22/09/22. They seemed cheery enough even though they turned up well past the time we were told to expect them. Things went along OK until we arrived at our new address. They were nowhere to be seen. About 30 minutes later they turned up and started unloading. We began to find damaged items, the worst being a new Dinning table which they had damaged around the edge. It looked like they had stood it down on gravel or something as it was chipped in several places. One of the table’s feet had a large gouge in it and paint missing. Our fridge freezer was dented in two places but they said it was already like that….then said sorry and took photos. We contacted the office and sent photos but they only came back to say if we had the table repaired they would pay the invoice. Well, we could not find anyone to do the job and doubted it would get paid anyway. We then asked again for compensation, and in the mean time had found several other breakages, including a mirror, several valuable plants and garden pots. We have referred the matter to resolver. Recommend, not to use them.
It is now three weeks since our move and we are still trying to get reasonable compensation from this awful company. We are using resolver to try to get compensation but perfect move now say that the items where already damaged befor the move….what a totally awful company.
Now 24th October and gone through resolver but Perfect Move not willing to give us any compensation. Will not give up and go to ombudsman next………But, can’t get ombudsman to take up case as PM are not a member of the guild of removers and storers….be warned.
Still stalling and clearly not really interested. No compensation offer. What a terrible company.
Alan Crisp
2022-10-17
Critical
Quality
Perfect move moved us from Wisbech to Clacton on Sea on 22/09/22. They seemed cheery enough even though they turned up well past the time we were told to expect them. Things went along OK until we arrived at our new address. They were nowhere to be seen. About 30 minutes later they turned up and started unloading. We began to find damaged items, the worst being a new Dinning table which they had damaged around the edge. It looked like they had stood it down on gravel or something as it was chipped in several places. One of the table’s feet had a large gouge in it and paint missing. Our fridge freezer was dented in two places but they said it was already like that….then said sorry and took photos. We contacted the office and sent photos but they only came back to say if we had the table repaired they would pay the invoice. Well, we could not find anyone to do the job and doubted it would get paid anyway. We then asked again for compensation, and in the mean time had found several other breakages, including a mirror, several valuable plants and garden pots. We have referred the matter to resolver. Recommend, not to use them.
It is now three weeks since our move and we are still trying to get reasonable compensation from this awful company. We are using resolver to try to get compensation but perfect move now say that the items where already damaged befor the move….what a totally awful company.
Alan Crisp
2022-10-07
Critical
Quality
Perfect move moved us from Wisbech to Clacton on Sea on 22/09/22. They seemed cheery enough even though they turned up well past the time we were told to expect them. Things went along OK until we arrived at our new address. They were nowhere to be seen. About 30 minutes later they turned up and started unloading. We began to find damaged items, the worst being a new Dinning table which they had damaged around the edge. It looked like they had stood it down on gravel or something as it was chipped in several places. One of the table’s feet had a large gouge in it and paint missing. Our fridge freezer was dented in two places but they said it was already like that….then said sorry and took photos. We contacted the office and sent photos but they only came back to say if we had the table repaired they would pay the invoice. Well, we could not find anyone to do the job and doubted it would get paid anyway. We then asked again for compensation, and in the mean time had found several other breakages, including a mirror, several valuable plants and garden pots. We have referred the matter to resolver. Recommend, not to use them.
Ian Hutson
2022-09-30
Critical
Professionalism
Rude, unprofessional and lazy.
Didn’t use this company, our vendors did. Wouldn’t touch them with a barge pole! AVOID!
I am sorry we have no record of your name on our system, can you advise what name your booking was under?
Ian Hutson
2022-09-30
Critical
Professionalism
Rude, unprofessional and lazy.
I am sorry we have no record of your name on our system, can you advise what name your booking was under?
Stewart Brockie
2022-09-05
Positive
Professionalism
Quality
We used Perfect Move with our move from Market Deeping to Lochgilphead in Argyll Scotland
Nick and Aidan were brilliant and professional.
Great service, I highly recommend Perfect Move
Stu Brett
2022-08-12
Positive
Professionalism
Value
Trusting a company with your valued belongings during a very stressful house move is never easy, but the team from Perfect Move were amazing from the very start. They worked tirelessly over the 3 days, despite the soaring temperatures, and can’t fault them at all. Would highly recommend!
tibi ples
2022-08-01
Rubbish drivers, with an unprofessional attitude.......this is accepted by the owners, for sure, but not my problem.
I will not use or recommend them ....
Luke Clarke
2022-06-17
Amazing service by all the team.
Kat Moore
2022-03-04
We used Perfect Move for our house removal and would highly recommend. The guys were very friendly and helpful. We couldn't have done it without them!
Nick Merricks
2022-02-09
Ryan, Leon, Rhys, Chris, Scott and Patrick did a sterling job of moving us over two days. These guys work really really hard and were helpful, polite, communicative and great fun. I would definitely recommend them.
Hi Nick, Many thanks for your lovely review, I will pass on your kind comments to the team, we would like to wish you all the best in your new property.
Many Thanks
The Team at Perfect Move
Lorna Finch
2022-01-22
Positive
Professionalism
Quality
Responsiveness
Value
It really was the Perfect Move. Three guys came along with two vans. They arrived on time. They were very friendly and did everything I asked them to do. Could not have wished for a better service. I highly recommend them to you.
Alison Lewis
2021-12-22
Positive
Responsiveness
Ryan and his team recently moved us from Spalding to Hampshire. They worked tirelessly two very long days and nothing was too much trouble. They provided extra boxes and wrapping and remained good natured despite hours of heavy lifting and careful removing of contents of house and garage and sheds. Not to mention a long drive the next day only to unload it all. They were courteous and really nice team who worked so hard to make sure our move went as smoothly as possible.
It is very hard and potentially stressful work but they handled it calmly and professionally.
Kelly Taylor
2021-12-16
Critical
Professionalism
If you value your possessions please do not touch these cowboys! You get what you pay for, which I have learned to my detriment.