Verified Company
We recently had our wedding at Park Asia. We chose Park Asia as the interior was nicer than most chinese restaurants in Brooklyn and we liked the high ceilings as well as the food. The process to book the restaurant and choose our wedding menu was great and the manager worked with our requests and gave us a small discount. The workers were friendly as well and said they would help as much as they can on the day of our wedding. We were happy with the experience up until after the wedding. We tipped the kitchen beforehand hoping they would put extra care into the food but the feedback on the food from our guests that night werent great, maybe because there was a retirement party happening upstairs as well as a smaller wedding on the side happening at the same time so the kitchen was busy. The three main reasons why we are unfortunately scarred and have an unpleasant memory from our wedding & the restaurant were 1) During the table toasting segment, I had taken out a very expensive bottle of liquor to toast with our friends and family. I wanted it poured into our glasses as well as our parents but the manager told us that tea is already in our cups and that he will hold onto the bottle for us and give it to us when we're ready. (I dont understand why we couldnt pour out the tea before we started but whatever, it was too chaotic). As we were going around table to table, we noticed the manager started pouring the liquor out to everybody, at this point we couldnt stop him and its a happy event so its fine but because the manager was carelessly and generously pouring the liquor to everyone, halfway through our 25 tables, the bottle was already almost empty and my wife and I have not tried one sip yet. I quickly gulped my tea and got a small sip myself. Sadly, my wife as well as our parents and some close friends and relatives we wanted to share with did not get to try. My intention was to save a bit to take home so we can drink it on our one year anniversary. I also intended to pour and toast with the liquor myself but the manager just decided to act on his own. 2) My wife had left her bouquet on the cake cutting table and when we remembered and went back to ask for it, the restaurant had tossed it while cleaning. They blamed us for not remembering but the right thing to do, knowing it may be important, was the staff to ask the wedding party or the family. I know chinese venues dont care much compared to western venues but my wife had intended to also press and save her bouquet for memories so she was devastated. The attitude from the staff who were friendly def changed 180 after the event ended. 3) After the wedding, we realized that we should have an extra box of wine left since we ended up having a few less tables than originally planned. When we went to retrieve it, the box was half opened and coincidentally, the wine slots were replaced with other leftover liquor from our bar that night. Our guess is that, they took out the wine bottles from those slots to keep for themselves and replaced it with the tequila bottles. We are supposed to have 15 bottles of wine leftover, we got 8 back. Sneaky. Our wedding experience was overall good, beautiful setting and we all had a great time but sadly, these "small" mishaps from their staff has left a mad taste in our mouths and we will not be returning to Park Asia. It wouldve been perfect but we are now scarred when we think back to our wedding. Sad as it was one of our favorite restaurants in BK and returning to eat there on our wedding anniversaries wouldv'e been nice, unfortunate.
