I have been getting EXCELLENT Care from Orthopedic & Spine Therapy Oshkosh (O&ST O) for Many Years! I have been cared for by several of the PT staff, but the one I go to most often in Rob Busse. He is Extremely gentle, communicative (nothing is done unless he tells me first, and in ways I'm familiar with), intelligent, Very caring and if a method doesn't work for me he adapts to something I can handle and yet Still receive the desired results.
There have been more than 10 times I have had to get a ride in to see a PT because my back was "out". Rob has Always been able to help me get going again!
The office staff is always welcoming, friendly, respectful and capable. They have always worked well with submitting the bills to my insurance company. They are aware of the "visit limits" imposed by each different insurance company and I respect and appreciate that!
My Favorite thing about this office is that they put the onus on me to do the exercises that will make me feel better! Too many "Help" places just want the patient to keep paying and returning and returning even though they are not getting much better. I get printed instructions as well as one on one guidance so I can help myself get better on my own.
THANK YOU O&ST of Oshkosh!!
Reply from Orthopedic & Spine Therapy Oshkosh
2024.05.28
Hi Cathy, thank you for taking the time to leave us a review. We are thrilled to hear about your positive experiences with the OST Oshkosh location. We agree that Rob cares very much for his patients and love to hear how he worked on getting you the desired results. Our office staff prides itself on understanding and handling the insurance and always strives to provide excellent customer service. Thank you again for your kind words and for putting your trust in us!