www.nupepshrooms.cc

Nupep Shrooms Reviews

Good rating
3.7
54 reviews Verified
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Reviews ( 54 ) 3.7

Liz
Liz
2024.07.26 2024.07.26 | Canada
Do not buy from here I would warn anyone not to buy from here. I ordered items that were listed as in stock on June 1st. I was notified they were not and refused a refund. I have been emailing now (July 26th), and different people from customer service keep messaging me: Do not buy from here. They advertise having stock they do not have and will not give you a refund. I have exchanged 32 emails with them and - nothing.
Stolen Fromo
2024.07.25 2024.07.25 | Canada
$400 stolen, bull shit excuse repeated. I have placed orders with this company before and always got what I ordered. This time I spent almost $400 and bought in bulk. It did not arrive. I spoke to them, and sent a screen cap to confirm payment. Then they asked for me to forward my email of the payment, which I did not do for obvious reasons. I told them to contact their bank to confirm. They said all was good and sent me a fake tracking number. Two weeks later I contacted them again and they asked for a screen shot again. I sent a screen shot with me telling them the next steps they were going to take, and now I don't get any responses from them at all. They are nothing but thieves now, no offer for refund, nothing sent, no good liars who I plan on slamming on every user community group I am a part of starting next week. If I loose $400, I will make sure they loose $4k in sales to make up for it, I will just recommend a seller that sends their shit.

Date of experience: 28 June, 2024
Puremayhem
2024.07.06 2024.07.06 | Netherlands
My current experience I don't know whether to call this a partial scam or if they are just so insanely disorganized. Out of 5 orders I have recieved 4 of them. However this last one (June 16, 2024) was put on hold due to an "out of stock item." Where and how to even respond to their emails is confusing enough, replying to their email seems to do nothing. Starting a new ticket seems the only way. I respond telling which stock to replace with and I never get a reply back. I sent a new ticket where all I am getting is 'verify your payment.' I have done this twice now, it is NOT a payment issue. Mungus did the same thing to me a few months ago after about 10 orders. These communication games are ridiculous from both companies, as long as you don't run into an out of stock item, you may be ok. If you do get hit with that message, good luck. I don't like flaming companies, but many of us rely on these higher strength THC products for several medical and mental concerns, so sorry not sorry.
Rick
2024.06.26 2024.06.26 | Canada
Happy ::)) Been ordering for a few months now. So glad I found the site. Weight is good, quality is good! One thing I’d recommend is make sure that you put in all your information right when sending an E transfer. The system works like clockwork as long as you don’t make a mistake! Thanks guys. You always get my package to me right on time.
Randolph Mike
2024.06.26 2024.06.26 | United States
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Thomas MacDonald
2024.06.15 2024.06.15 | Canada
Slightly Concerned Right Now I'm giving it a bit of an idle rating until i actually get my order i may have been slightly confused but i still followed the instructions and had the E transfer accepted through the code etc, However it is still showing on the Website My Payment is Still Pending
Isabelle Ledoux
2024.05.30 2024.05.30 | Canada
Good products, Awesome prices! Okay, customer service is not so great with emailing you after placing your order, but you do get what you pay for. I was worried when reading the reviews here, but I did get my order within 5 business days from BC to QC. Don't hesitate, but be aware that they won't send you emails.
Reply from Nupep Shrooms 2024.05.31
Thank you, Isabelle! We're glad you loved the products and prices. We appreciate your feedback on communication and will work on improving it. Happy to hear your order arrived promptly!
AC
AC
2024.05.22 2024.05.22 | Canada
No communication Placed an order before 1pm in order to receive same day shipping, my money transfer was successfully deposited 10 minutes later and then no further communication. I tried to call/text the number provided but it is not in service, and I haven’t heard back via email or their “live chat”. Quite disappointed
Reply from Nupep Shrooms 2024.05.22
Hi AC, We’re very sorry for the lack of communication and any inconvenience it has caused. We understand your frustration and want to resolve this issue promptly. Could you please provide your email address and order number? This will help us investigate and address your concerns as quickly as possible. Thank you for your understanding and cooperation. We appreciate your feedback and are committed to improving our service.
Memories in motion
2024.05.11 2024.05.11 | Canada
100000% Guarantee they will not send you anything This company is a scam !! They will play games and ask you to verify the email you sent, send a screenshot. The list goes on, meanwhile they will not check there end to confirm that the payment arrived. I suspect they engage with you for that first week to insure you don’t raise any flags and hope you eventually fade quietly. If you’re wondering this review cost me $75 CDN. If you’re on the fence and just want to try like I did but deep down you know it’s a long shot. Listen to me. It’s all BS. I ordered 3 weeks ago and they won’t even confirm that they received my email let alone ship in 3 days.
Reply from Nupep Shrooms 2024.05.11
Hi there! We're truly sorry to hear about your experience and understand your frustration. It sounds like there was a significant breakdown in communication, and for that, we sincerely apologize. Could you please provide your email address and order number? We are committed to resolving this issue to your satisfaction. We value your cooperation and understanding as we work through this together. Thank you very much for your patience.
Drilla
2024.04.24 2024.04.24 | Canada
They never reply They never reply to their emails or sent me a shipping notice. It’s been almost a week
Reply from Nupep Shrooms 2024.05.11
Hi Drilla! We sincerely apologize for any inconvenience caused. We aim to provide the best service and it seems we missed the mark this time. Please share your order number and email address with us. We will investigate this matter immediately and ensure your concern is addressed promptly. Thank you for your patience.
Kornel Niewczas
2024.04.19 2024.04.19 | Canada
The shipping was fast and the customer service was outstanding, the quality of the product is also amazing, will be buying again soon
Reply from Nupep Shrooms 2024.05.11
Hi Kornel! Thank you for your kind words, Kornel! We're delighted you're happy with our service and product quality. Looking forward to serving you again soon.
J Del
2024.04.18 2024.04.18 | Canada
Ordered many times over the last year or 2. At first, skepticism was present, but misplaced. You ask, they deliver, every time. Also, quite pleasant when communication is required. All in all, im always satisfied.
Reply from Nupep Shrooms 2024.05.11
Dear J Del, We're thrilled to hear about your positive experiences! We strive for consistent deliverance and pleasant communication. Your satisfaction is our biggest reward. Thank you!
Randy Marsh
2024.04.09 2024.04.09 | United States
Legit These lads are legit. Sometimes customer serviceca little slow but in the end you get what you pay for. Good stuff!
Reply from Nupep Shrooms 2024.05.11
Thank you for your review, Randy. We appreciate your patience and understanding with our customer service and are working to improve it.
John Frum
2024.04.04 2024.04.04 | Canada
Great experience and customer service
Reply from Nupep Shrooms 2024.05.11
Dear John, we're thrilled to hear about your great experience! Excellent customer service is central to our work, and we're glad it shows. Thank you for your feedback.
Junk Mail
2024.03.27 2024.03.27 | Canada
Verified
Reneg on last review...Great Service I would like to apologize to Nupep as I tried them awhile ago and gave a bad review. But in that scenario I received my order and it was just me panicking as been scammed before. I tried Nupep again and have to say the service is fast and I will be ordering from here. The 2cb is awesome...such a great ephoric feeling for me...and no after craziness. Cheers
Reply from Nupep Shrooms 2024.05.11
Dear reviewer, your kind words are greatly appreciated. It's our pleasure to provide fast service and we're thrilled that you enjoyed our 2cb. We look forward to your next order. Thanks!
Tiffan6
2024.03.19 2024.03.19 | Canada
I have made a payment last week but my order never processed and i haven't receieved any feedback on any of the messages i have sent
Reply from Nupep Shrooms 2024.05.11
Hi Tiffan6! We are truly sorry to hear about the trouble with your order and the lack of communication. This is certainly not the experience we want you to have. Please provide us with your order number and email address so we can look into this issue immediately. We are committed to resolving your concern swiftly. Thank you for bringing this to our attention.
SilverFox
2024.03.18 2024.03.18 | Canada
Satisfaction 4 orders already, always top quality and great prices when you can use coupons. Keep the good work guys!
Reply from Nupep Shrooms 2024.05.11
Hello! Thank you for your loyalty and kind words. We're glad to hear about your satisfaction with our quality and prices. Your continued support motivates us to do better.
Mat
Mat
2024.03.11 2024.03.11 | Canada
Legit Took awhile for my order to ship because some misunderstanding with the e-transfer. But after contacting customer service they verified I paid and now it’s in the process of being shipped. Thank you

Date of experience: 05 February, 2024
Reply from Nupep Shrooms 2024.05.11
Hi Mat, we appreciate your understanding and patience. We always strive to resolve any issues promptly. Thank you for your positive feedback!
denis
2024.03.07 2024.03.07 | Canada
criss de MARDE. pas capable davoir ma commande demande de email de confirmation qui non jamais envoyer
Reply from Nupep Shrooms 2024.05.11
Cher Denis, Nous nous excusons sincèrement pour les désagréments que vous avez rencontrés. Il semble qu'il y ait eu un problème avec l'email de confirmation. Veuillez nous fournir votre numéro de commande et votre adresse email afin que nous puissions rectifier cette situation rapidement. Nous nous engageons à résoudre votre problème dans les plus brefs délais. Merci de votre patience,
Chrystle
2024.03.07 2024.03.07 | Canada
Legit Ordered from other sites before, took a chance as this one had a great deal for the first timer. Placed order, money transfer sent and accepted. I didn’t get a confirmation that my order was received or even being processed. Phone # is out of service, not so good at answering chat or emails either. There was nothing to worry about as I received my order in 3 days. 👍
Reply from Nupep Shrooms 2024.05.11
Dear Chrystle, Thank you for your feedback and for giving us a chance despite the initial communication issues. We apologize for any inconvenience caused by the lack of confirmation and response. We are actively working to improve our communication channels to ensure a smoother experience for our customers. Your insights are invaluable as we strive to enhance our services. Thank you for your understanding,