Nextpoint

Nextpoint Reviews

Good rating
     
4.4 | 235 reviews
Trustindex Verified Company
Nextpoint
Write a review

Reviews

Trustindex

4.4

| 235 total

123 pcs
96 pcs
15 pcs
2 pcs
0 pc
Source filter
Amy M.
Amy M. 2024.09.10
     
Nextpoint has been a lifesaver! Overall: It has been a lifesaver on large projects. We can produce large amounts of discovery quickly and search through discovery received efficiently. Pros: It is very user-friendly and makes even the smallest of tasks a breeze to complete! Cons: For larger uploads, it takes quite a bit of time to process.
Rehan S.
Rehan S. 2024.08.22
     
Nextpoint makes it easy to review documents Overall: Overall, easy to use and quick. I've been able to set up the categories of documents I want, and the various levels of designation quickly. The program is straightforward and doesn't take a lot of time to learn. Pros: The layout makes it easy to search for and review documents. Actually reviewing a document and searching through it is also easy and quick. Cons: Batch reviewing/marking documents was a bit difficult. Also, the process to print out a pdf of a designated document was a bit difficult.
Sue H.
Sue H. 2024.08.02
     
Good Reasonably Priced Option Pros: Ease of use - the software is very user friendly, searching is fast, bulk tagging very useful Cons: Certain useful metadata fields are hidden and there is no access to the back end of the database to make edits (such as editing productions, and re-upload load files); there are limitations to perform various tasks (maximum 5,000 documents) - cumbersome when you have very large databases
Jordan B.
Jordan B. 2024.08.01
     
Exceptional Support with Nextpoint Overall: Unexpectedly pleasant, confidence building, aned educational. Pros: Nextpoint's most attractive quality is not its numerous industry-leading features; it's the first-class, personalized support provided by its competent and kind team. For small firms like ours, feeling valued by your software partner is just as important as the software fulfilling its purpose. The Nextpoint team consistently offers creative solutions for all the extreme edge cases we've encountered. We have never been left without a path forward on complex issues that fall outside the scope of standard eDiscovery software. If you value a white-glove, humanized experience, Nextpoint is undoubtedly the best option in the market. Cons: Pricing for near duplication searches can be vastly improved.
Jodi R.
Jodi R. 2024.07.26
     
A Trial Paralegal's Perspective Overall: Nextpoint offers significant advantages, starting with its seamless transition from discovery to litigation, and culminating in enhanced courtroom efficiency. Its robust organizational tools and remote access capabilities streamline the entire process from initial organization to effective presentation in the courtroom. Pros: One of Nextpoint's standout features is its robust organizational tools, which let users sort information by facts, people, and issues in alignment with the trial process. Additionally, its remote access capability is invaluable in the courtroom, allowing legal professionals to manage case files, evidence, and documents in real-time, including finding and marking exhibits or deposition call outs on the fly as issues arise. Cons: The system does have limitations in the ability to map all metadata fields during import. This can result in complicating data representation, requiring manual corrections to ensure consistency.
Catherine B.
Catherine B. 2024.07.24
     
The Good and the Bad Overall: A love/hate relationship. Easy to use once you get going, but it seems there are a lot of hoops to jump through to get the desired results. Pros: The ability to create folders for the different issues. The ability to easily produce a production set through Nextpoint to opposing counsel. Easy to upload and download documents. That it generates exhibit lists. Cons: $3
Doug N.
Doug N. 2024.07.23
     
Deposition Transcript Management Platform Overall: Superb customer service. I especially appreciate that they are staffed with experienced litigation attorneys who can infuse the product and conversations with practical knowledge and understanding. Pros: Best UIX I've encountered. Superior customer service. Dev team listens to end users and accepts critical feedback. Cons: The product continues to advance - but there are some areas where further development could occur. I believe these will be overcome as long as the company continues to engage in constructive dialogue with its end users.
Verified Reviewer
Verified Reviewer 2024.07.19
     
Essential tool for any Law Firm Overall: My cases average in excess of 50,000 documents with some reaching 1 million (with over 1 TB held by Nextpoint for the past 4 years and all we pay is a per user fee each month.) Nextpoint has allowed us to review productions fast and efficiently creating production logs and privilege logs directly within the system as part of the export. This alone has saved us from requesting extensions of time and keeping our cases within the original trial deadlines helping our clients reach resolutions much faster. I cannot imagine not using nextpoint. Pros: In the paperless office environment we all live in it is essential that discovery not be priced per storage needs. Nextpoint's per user fee billing saves our clients money and helps us budget our discovery costs regardless of the size of the case. Cons: Exchanging documents with other lawfirms under an ESI agreement can be cumbersome as each platform determines the standard production an this has been a problem in some of our cases. The industry needs to agree on a single standard to avoid this or build in export templates for the largest services. With that said the Support staff is always there to help.
Dennie M.
Dennie M. 2024.07.18
     
User-friendly platform for eDiscovery Pros: Building a database from scratch with Nextpoint is quite simple. After a few trainign sessions, or with the extensive guides available, coding your database is easy. Cons: Considering the product is rapidly evolving, sometimes one can run into little glitches that can make you lose some work or slow down the process. However, the helpdesk is ready and available to assist!
Amanda T.
Amanda T. 2024.07.17
     
Nextpoint is great for mid-size law Pros: Web-based application and unlimited storage Unlimited training, both on-site and virtual Quick and responsive customer service, never more than 30 minutes to receive a response Ability to manage litigation database, legacy database and e-discovery Cons: Price per license, although the price is comparable to other database services Lag time for large uploads
Melisa G.
Melisa G. 2024.07.17
     
super easy to use Pros: Love that this isn't that expensive, and it's super user-friendly. Cons: I do not have any cons for Nextpoint. I enjoy the software.
Kristi S.
Kristi S. 2024.07.17
     
Search tools make is easy maneuvering through voluminous documents Overall: Very user friendly once you learn how to maneuver throughout all the options Pros: Easy to review and code documents in a reasonable fashion Cons: It was frustrating at first trying to get to know all the ins/outs of Nextpoint, but once you become familiar with it, it really does make the job easier Importing documents takes a long time on the back end
Crystal H.
Crystal H. 2024.07.17
     
Nextpoint Rabbits Overall: We've been very pleased with this software. It's been easy to learn and sipper has been fantastic. Pros: The ability to easily review and produce documents. Cons: Not making the switch sooner. This has been such a time save
Stephany S.
Stephany S. 2024.07.17
     
Overall good program Pros: Easy to import documents and review them. The process of exporting is kind of confusing but that might be user error or lack of knowledge on my part. I find the tagging system very helpful. Cons: Our team uses the highlighting function to identify proposed redactions and it is time consuming to switch each individual highlighted section to a redaction one by one. The page takes a long time to process each change.
Kelli L.
Kelli L. 2024.07.12
     
Kelli and Nextpoint Overall: Love the product, love all our client reps, the support staff is absolutely amazing. Pros: It's very easy to use - has better features than leading products such as Everlaw and Relativity. Cons: Sometimes the bugs cause inconvenience - usually the sorting and filtering areas, but they are short lived. I can't stand the redaction tool, and our reps are always aware of how much I hate it. But I also know it's a work in progress. And, while I prefer Nextpoint to Everlaw a million times over, I very much like Everlaw's redaction tool and versioning process (to a certain extent, however, as there are some parts of both that I dislike). Quite frankly, there aren't many things I dislike about Nextpoint.
Julie D.
Julie D. 2024.07.12
     
User Friendly ~ Excellent Customer Service Overall: The representatives at Nextpoint are top notch! They care about your success and the setup of your company. I've spent a decent amount of time in the program, but still consider myself a newbie to the eDiscovery software and all it has to offer. The more you utilize it, the easier it becomes and the more you learn. In addition, the associates learned Nextpoint in no time and all provided positive feedback on the ease of access and tagging documents. Nextpoint is a software that bridges the gap between someone new to eDiscovery, an advanced user or someone in between. Pros: First and foremost the format of training and ease of access for "how to" thereafter. The material to train is provided through short mini videos and accompanying articles broken down by category. This allows each person to go at their own pace. On our firm's last eDiscovery program the representative flew to our office and taught it in person. I was lost 2 hours into training. The next 3 days were a blur and I learned nothing. At all times Nextpoint provides access to their video/written guides (I've used this too many times to count!). They are precise and easy to find. Features to date that are beneficial are the analytics page for projects, OCR'd documents upon import, ability to search and create review folders based on that search, adding outside reviewers and reports on exports. Moving to a cloud-based system has been very beneficial for us as a firm. It can take longer for upload/downloading, but that's to be expected. It's more accessible for us and clients. Cons: -Documents export on a production in random order. It's a routine issue with opposing counsel (understandably) and one we have no control over. Nextpoint allows documents to be exported chronologically. Chronological is good, but only with the company or category by which it's associated (i.e., bank, medical, email, etc.). -There are no plans for HEIC files to be supported, so a document image is created. -Redactions are done on a page by page basis. Bulk redaction is a paid for service. Redaction features, in its full capacity, should be part of a user's plan.
Nelson K.
Nelson K. 2024.07.10
     
Best E-discovery Product Pros: Have been using Nextpoint for over a year and I must it's a lot easier to use than I thought. Great for document searching and document production. Cons: The import process could go a little faster.
April W.
April W. 2024.07.10
     
Game Changer Pros: Working in an industry with a high volume of data, I needed a tool to both manage costs and the user experience. Nextpoint gave me both with flat monthly fee for unlimited data and unlimited cases. The system is very easy to use from importing to processing to reviewing. I've trained attorneys remotely to access cases I manage in about fifteen minutes. Cons: I definitely love this system, but there are some things that can be improved. My main wish list item is a means of monitoring processing. For example, when a batch is Bates-labeling, I'd like to be able to know it is "75% complete". As I understand, improvements on this feature are in the works.
Hugh B.
Hugh B. 2024.07.10
     
A terrific rediscovery solution Overall: We've been pleased with Nextpoint overall. The "all you can use" pricing model means we're free to use the software for all of our cases without fear of sticker shock when clients receive the bill. Pros: The software is relatively user-friendly, and the online help features are particularly helpful. We've also enjoyed our interactions with Nextpoint staff, who are uniformly responsive, friendly, and helpful. Cons: Most of our concerns about the software have been addressed in updates over the years we've been using the platform. That said, we acknowledge Nextpoint isn't as powerful as some of the top-tier ediscovery platforms. But it's not priced like those platforms either, so the trade-off is a fair one.
Charlaine H.
Charlaine H. 2023.10.19
     
Logiciel de gestion des documents juridiques Pros: Les fonctionnalités de ce logiciel sont vraiment impactante. Il m'a beaucoup aidé à mettre de l'ordre dans mes affaires Cons: Je ne trouve pas d'inconvénient a ce logiciel . J'ai beaucoup aimé l'utilisé

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account