NewGen Cleaning Services

NewGen Cleaning Services Reviews

Excellent rating
4.8
34 reviews Verified
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Reviews (34)
Diane
Diane
2024.03.05
Had move out cleaning done on my home and the crew of 3 did a phenomenal job in 3 hours as quoted. I could not be happier with the services of this company!! It even has a fresh smell!! The whole experience from start to finish was absolutely amazing!!! Thank you!! 🙏
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Alex Bolton
Alex Bolton
2023.12.04
HK Q
HK Q
2023.11.23
They did a decent job. But they came 2 hours early, and we had to tell them to come back at the time scheduled. Then they came 1.5 hours late. Other than that, quick and efficient job. Would use them again. Thank you guys.
Mani Velan
Mani Velan
2023.10.13
They did an excellent job cleaning our house!!
Schantel Hochheimer
Schantel Hochheimer
2023.09.19
Kathleen and her team have been great to work with over the last couple of years. We use NewGen for all our move in and out cleaning of our rental properties in Calgary and I also use them personally for monthly house cleaning. They do a great job and always have an opening for us.
Reply from NewGen Cleaning Services 2023.09.19
Hi Schantel, we truly appreciate your feedback and it serves as a great motivation for our team to continue delivering exceptional service. We look forward to serving you again in the future and maintaining the cleanliness of your space. Thank you for choosing us as your trusted cleaning service provider!
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Chris Hochheimer
Chris Hochheimer
2023.09.16
Reply from NewGen Cleaning Services 2023.09.19
Hi Chris, we truly appreciate your feedback and it serves as a great motivation for our team to continue delivering exceptional service. We look forward to serving you again in the future and maintaining the cleanliness of your space. Thank you for choosing us as your trusted cleaning service provider!
Kriz Yhanzey
Kriz Yhanzey
2023.07.18
Best cleaning service I have hired so far.
Reply from NewGen Cleaning Services 2023.07.19
Thank you Kriz!!
nooria mahmoodi
nooria mahmoodi
2023.06.01
Jen Hall
Jen Hall
2023.03.29
My first time hiring a cleaning service and wow was it great! Hired them for a move out clean after selling my condo. What a relief to take this task of my plate, and I’m so glad I called NewGen per a recommendation from someone in my new building.
Reply from NewGen Cleaning Services 2023.07.19
Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you had such a positive experience with NewGen Cleaning. Our team takes great pride in delivering professional and dedicated service to all our valued customers. We truly appreciate your feedback about our attention to detail and our commitment to using eco-friendly cleaning products. It's essential to us to not only provide a spotless home but also to contribute to a healthier environment. We are delighted to have become a part of your home maintenance routine, and we promise to continue delivering the same level of excellence every time we clean your space. If you have any more specific cleaning needs or preferences in the future, please don't hesitate to let us know. Your satisfaction is our top priority! Thank you once again for choosing NewGen Cleaning, and we look forward to serving you again soon.
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Karina Urrutia
Karina Urrutia
2023.02.02
Nestor did a great job, especially since I wasn't prepared for him. I never book on Fridays due to a weekly standing appointment. That appointment was generated automatically due to a no show the day before. Nestor had such great customer service I went with it. I wasn't able to be here to guide him, I simply gave him quick boundaries and told him ro make me know he'd been here. He did.😊
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much Karina for the wonderful review! We are thrilled to hear that you had such a positive experience with NewGen Cleaning. Our team works hard to ensure that our customers receive the best cleaning services, and your kind words are truly appreciated. Your satisfaction is our ultimate goal, and knowing that we've met your expectations makes us very happy. If you ever need any cleaning services in the future or have any questions, please don't hesitate to reach out to us. We are here to assist you in any way we can. Once again, thank you for choosing NewGen Cleaning. We look forward to serving you again and keeping your space clean and pristine!
Eric Epie
Eric Epie
2023.01.29
Very professional, cleanliness down to the detail, highly recommended :)
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much Eric!
Han Na
Han Na
2023.01.26
Excellent!! We are super happy with the service we received from NewGen Cleaning Services today. They paid extra attention on my window blinds, which is really challenging for me to clean. Now I can finally breathe clean air in my house and don’t have to worry about my Asthma. Very friendly, courteous and professional. Highly recommended!
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much for the glowing review Han! We are thrilled to receive such positive feedback from you about our cleaning services at NewGen Cleaning. Our team works diligently to provide top-notch cleaning solutions, and your kind words are deeply appreciated. Your satisfaction is our driving force, and we're delighted that we could meet your expectations. If you ever need any further cleaning services or have any questions, please feel free to reach out to us. We are always here to assist you. Once again, thank you for choosing NewGen Cleaning. We can't wait to continue serving you and keeping your space pristine and tidy!
Ulysses Nazario
Ulysses Nazario
2022.01.27
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much Ulysses!
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ICM Property Services Inc.
ICM Property Services Inc.
2020.10.13
Positive
Professionalism
Quality
Responsiveness
Value
I've been extremely happy using NewGen's cleaning services for ~1 year. Kathleen & Charles and their team have provided excellent high-quality cleaning at a reasonable rate, and are very responsive to my frequent requests at all times of day. They rarely miss an item during a cleaning, and if they do, they're immediately onsite to fix it. They did such a great job of the hotel-style cleaning for 6 Airbnb units (2 bed/2 bath) that I hired them for the common areas of our new 135-unit Class A apartment building (hallways, elevators, office, gym, lounge and rooftop patio). Their attention to detail and diligence following cleaning procedures during COVID-19 has allowed us to keep our building extra safe for residents and open our common amenities. We recommend their services to our tenants at move-out to alleviate the stress of cleaning when moving, and they always deliver great work within a short time frame at month-end. Several of the other Google Reviews are from our tenants who hired them for regular cleaning during their tenancy, and we are fortunate to have access to reliable and trustworthy cleaners for our property.
Reply from NewGen Cleaning Services 2023.07.21
Thank you so much for your kind words and positive review! We are absolutely thrilled to hear about your satisfaction with our cleaning services at NewGen Cleaning. At NewGen Cleaning, we take great pride in delivering top-notch service and maintaining a clean and refreshing environment for all our valued clients. Your feedback is a testament to the hard work and dedication of our team, and we couldn't be happier to know that we met your expectations. We truly value your business and the opportunity to serve you. Rest assured that we will continue to uphold the highest standards in our cleaning services to ensure your complete satisfaction. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Paul Pham
Paul Pham
2020.08.25
Positive
Professionalism
Quality
Responsiveness
Value
Very efficient and good quality cleaning. Would definitely recommend and use again. Thank you!
Reply from NewGen Cleaning Services 2023.07.20
Thank you for your amazing review Paul!
Bernadette Roman
Bernadette Roman
2020.08.24
Positive
Professionalism
Quality
Responsiveness
Value
Finally I have found a reliable cleaner! I have tried many since moving to Calgary, and I'm so happy to have come across NewGen. We don't get routine cleaning but whenever I message them one day or one month before, they always manage to accommodate us. We are a busy family and they always make my life so much easier by showing up and doing a great job. We have been clients for more than a year now and definitely recommend them!
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much Bernadette for the wonderful review! We are absolutely thrilled to receive such positive feedback about our cleaning services at NewGen Cleaning. Our team is committed to providing top-quality cleaning solutions, and your kind words are a true encouragement for all of us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If you ever need any further cleaning services or have any questions, please don't hesitate to reach out to us. We are always here to assist you. Once again, thank you for choosing NewGen Cleaning. We can't wait to continue serving you and keeping your space spotless and inviting!
Soheil Yala
Soheil Yala
2020.08.24
Positive
Professionalism
Quality
Responsiveness
Value
Reply from NewGen Cleaning Services 2023.07.20
Thank you so much Soheil!
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Lorna Moneva
Lorna Moneva
2020.02.15
Very happy, owner are very helpful friendly and trusted ideal for cleaning have their standard especially sanitization. Keep it up!
Reply from NewGen Cleaning Services 2023.07.20
Thank you very much Lorna!!
Kim Le
Kim Le
2020.02.10
Positive
Punctuality
Quality
Responsiveness
Value
So happy to have found such an amazing cleaning company. They are very thorough and always leave my place looking so spotless!! I highly recommend
Reply from NewGen Cleaning Services 2023.07.20
Thank you for your very kind words Kim!!
Laura Martinez Garcia
Laura Martinez Garcia
2020.02.07
Positive
Responsiveness
The team at NewGen Cleaning Services is responsible, dedicated and hard-working. They provide us with cleaning services for our rental properties in Calgary and the surrounding area. We trust them to make our properties welcoming for new tenants.
Reply from NewGen Cleaning Services 2023.07.21
Thank you so much Laura for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with our cleaning services at NewGen Cleaning. Our team takes great pride in providing top-notch service and creating a clean and refreshing environment for our valued clients. Your satisfaction is our utmost priority, and knowing that we could meet your expectations brings us immense joy. We will make sure to pass on your compliments to Laura, as she is a key member of our dedicated team who always goes above and beyond to ensure customer satisfaction. We are grateful for the opportunity to serve you and look forward to being your go-to cleaning company in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for choosing NewGen Cleaning!