Verified Company
Bought transmission from them, first one drove for a few miles, stopped working on the middle of the road. Returned it, got another one (they were saying that it has just 50k miles) couldn't even take the car out of the shop, broke right there with a strange smell. Wasted a lot of money and time, they took me nowhere. Now, to get my money back i should pay the mechanic to take the transmission down, i should drive for another day to return it
Reply from Newark Motor & Export Corp
2025.08.01
We are sorry to see that you are not happy with your purchase. Please call us so that we can get more information and help you rectify your situation. It is very uncommon to see 2 parts failing. Did your mechanic use the correct fluid, did he install it correctly? All of our parts are tested and guaranteed. We are here to help you in any way.
Calling Newark Motors and speaking with Steve was hands down the best decision I’ve made. For the past month, he’s taken care of everything I’ve needed, and I won’t be going anywhere else. This is my number one spot for auto parts, no question. From the very first call, Steve made me feel like I was talking to a friend, not just a customer with money. That kind of service is rare, and it’s why I’ll keep coming back.
