National Breakdown Reviews

National Breakdown Reviews

4.8

Excellent - based on 1069 reviews

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Reviews (1069)
NL TRilliOn
NL TRilliOn
2024-03-03
Reliable timing and great service
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Elizabeth Abe
Elizabeth Abe
2024-03-02
He came to get the car start, and sime few advice was offered, quick and brief. Thank you.
Reply from National Breakdown 2023-10-30
Thank you for your review
Clare Francis
Clare Francis
2024-03-02
Quick, efficient, pleasant
Pauls Phone Fairley
Pauls Phone Fairley
2024-03-02
Thank you, recovery man nice, checked car over and resolved the problem. Made temporary fix, and advised what to replace.
William Jaggar
William Jaggar
2024-03-02
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Claire King
Claire King
2024-03-01
Handle very quickly and efficiently handle by Araf he was a pleasure to deal with
Hugh Stanistreet
Hugh Stanistreet
2024-03-01
owen levett
owen levett
2024-03-01
Very good service. Very helpful and friendly.
Jimmy (Jimbob)
Jimmy (Jimbob)
2024-03-01
Hopefully we never need these services but when we do it's a relief when it works as advertised. I broke down around 1pm, spent 5 minutes on the phone giving details and quickly had an ETA of 2:30. The recovery vehicle arrived on time and towed me the the garage of my choice near my home address and about 20 miles from where i broke down without issue. 5"
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David Knight
David Knight
2024-02-29
Very quick and efficient service, first class.
Matt Muir
Matt Muir
2024-02-29
Brilliant service managed to diagnose the problem with my car straight away and even had a courtesy call to make sure I arrived home safe and all was ok
Gillian Bryan
Gillian Bryan
2024-02-29
Helpline was awful they repeatedly claimed I didn’t have cover. No record of my address when it appears on my current policy. Thank goodness I didn’t break down away from home. So many phone calls which was so frustrating
Andy Dobson
Andy Dobson
2024-02-29
After hitting something in the road on the M1, lost front tyre pressure completely. Pulled onto hard shoulder, called breakdown and recovery arrived within the hour. Loaded me up and transported to nearest services, where wheel was changed. Very efficient, caring and the recovery driver excellent. First class from start to finish.
Reply from National Breakdown 2024-02-29
Thank you for your review and kind comments, which we will share with those involved
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Tim Cox
Tim Cox
2024-02-28
Excellent response time and service
Reply from National Breakdown 2024-02-29
Thank you for your review and comments
Janet beaman
Janet beaman
2024-02-28
We weren't there when car was picked up, but it was delivered to garage promptly.
Reply from National Breakdown 2024-02-28
We are glad things worked out well and thank you for your review and comments
Mark Grieves
Mark Grieves
2024-02-28
Very efficient and friendly..
Reply from National Breakdown 2024-02-28
Thank you for your review and comments
Clare Law
Clare Law
2024-02-27
Discovered I had a flat tyre late in the evening after hitting a pothole earlier that Day. Called the breakdown people and a man showed up within 40 minutes !! Amazing service, second time I’ve called them out in a couple of years, cannot fault this company !!
Reply from National Breakdown 2024-02-28
We are pleased we have been able to assist and that the service provided worked well. We appreciate and thank you for your review and kind comments
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Henry Francis Naudi
Henry Francis Naudi
2024-02-27
Very good service. Dealt promptly with my non-car start and also gave a few good tips as a bonus. Thanks
Reply from National Breakdown 2024-02-28
That's good to know. Thank you for your review and comments - we are pleased we could help
Michael West
Michael West
2024-02-27
Cover was competitive and customer service excellent
Reply from National Breakdown 2024-02-27
Thank you for your review and kind comments
Patrick Bourke
Patrick Bourke
2024-02-27
Reply from National Breakdown 2024-02-27
Thank you for your review