My UK SIM Card Reviews

R Smith 2025.06.10

     

GREAT OPTION. WORKS! Purchased this card for my non techie parents when they traveled to the UK. I inserted the card before they left the US and told them not to turn on the phone till the UK. I knew they could handle that! Wow, within a few minutes of landing they had their UK phone. Before they left I got them their phone number and topped off the card so they could call home. I had one question so I contacted my uk SIM card from my home and got a reply within minutes. GREAT OPTION FOR MY PARENTS!

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Reply from My UK SIM Card 2025.06.10

Thank you, R! We're thrilled to hear how smooth and reliable the experience was for your parents. Happy to know our support team could assist promptly too. Safe travels for any future adventures!

Dennis Stuempfle 2024.10.11

     

A wise purchase that made our trip more enjoyable After two trips to Europe wasting a lot of time, unsuccessfully trying to use our Verizon phones, we decided to buy a My UK SIM card for two iPhone Xs. It was a wise purchase. The US cell phone dealers charge $10.00/day for each phone. It's only when you use the phone, but we used ours almost every day. These cards were more cost effective and worked perfectly in various cities throughout the United Kingdom and enabled us to call taxi drivers in London, make restaurant reservations, get information on some of the sites and attractions we were seeing without needing to know what seemed like a secret code with our regular phones. If you are traveling and own your phones, I'd suggest buying a My UK SIM Card. You will have a European phone number that makes your trip so much more relaxing knowing that you can call anyone with ease. We're going to purchase two again for a trip to Europe next summer.
Date of experience: 25 June, 2024

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Reply from My UK SIM Card 2025.06.10

Thank you, Dennis! We're thrilled to know our SIM card made your trip smoother and more enjoyable. Your detailed experience will definitely help others planning their travels. Have an amazing time on your next European adventure!

Dennis Stuempfle 2024.10.11

     

After two trips to Europe wasting a lot of time, unsuccessfully trying to use our Verizon phones, we decided to buy a My UK SIM card for two iPhone Xs. It was a wise purchase. The US cell phone dealers charge $10.00/day for each phone. It's only when you use the phone, but we used ours almost every day. These cards were more cost effective and worked perfectly in various cities throughout the United Kingdom and enabled us to call taxi drivers in London, make restaurant reservations, get information on some of the sites and attractions we were seeing without needing to know what seemed like a secret code with our regular phones. If you are traveling and own your phones, I'd suggest buying a My UK SIM Card. You will have a European phone number that makes your trip so much more relaxing knowing that you can call anyone with ease. We're going to purchase two again for a trip to Europe next summer.

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Reply from My UK SIM Card 2024.10.11

Hi Dennis thank you for such a thorough and thoughtful review, it’s greatly appreciated. We are so glad that My UK SIM Card made your vacation so much easier.

rjs838 2024.08.19

     

My parents were arriving in the UK and knew very little about Sim cards, activation, etc. I put the card in before they left the states but did not turn the phone on. When they arrived in London, they turned on the phone, followed the few directions given to them and it worked extremely well!! I contacted the company twice with questions and got a response very quickly. Would use them again if needed.

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Reply from My UK SIM Card 2024.08.20

Thanks for your review. We’re glad My UK SIM Card was able to help your parents in a foreign country so they could have a relaxing vacation.

James Measell 2024.08.16

     

I used the MY UK SIM card system for the first time in May 2024, and everything worked just fine (I make/receive phone calls only, no texts). I've contacted them for help once or twice, and they always respond quickly. I do think the initial instructions could be clearer, however, perhaps with an area specifically for customers in the USA who are traveling to the UK.

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Reply from My UK SIM Card 2024.08.16

Hi James thank you for your review and feedback. I’ll pass on your comments about the instructions.

Robert Halle 2024.08.16

     

Excellent Product very easy to use

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Reply from My UK SIM Card 2024.08.17

Thank you for your kind words, Robert! We're delighted to hear you found our SIM Card easy to use.

Gruma 2024.03.13

     

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Reply from My UK SIM Card 2024.03.13

Thanks for the 5 stars grumazet.

Robert Wilson 2023.12.21

     

Wonderful product for a very reasonable price! Worked wonderfully our entire time in the UK. I am a 70+ year old who is not very tech savvy. But even I was able to understand and follow the instruction to activate the little SIM cards for our two iPhones. All our needed apps such as GPS, email were available and we learned that we could communicate with one another via voice and messaging using our temporary UK phone numbers when we explored apart. To call home in USA we were able to use the data to place a FaceTime call. It was truly worth the price and relatively simple.
Date of experience: 10 May, 2023

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Reply from My UK SIM Card 2023.12.22

Dear Robert,
We are thrilled to hear you found our SIM Card simple to use! Your review is very helpful. We aim to make our products as user-friendly as possible. Thanks for your kind words!

Edward Ricupero 2023.04.12

     

This is the second time we have used My UK Sim Card. I won't travel to Europe without it! We were in Spain and Portugal this year for 2 weeks and had enough data for the entire trip. The process couldn't be easier. Land in Europe, pop in the sim cards, wait for a text message with your number and away you go!! No need to worry about expensive roaming fees or slow data speeds. Plus their customer service is top notch. Do yourself a favor and don't travel without My UK Sim Card!

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Reply from My UK SIM Card 2023.04.12

Thanks for this review Edward, greatly appreciated. Lucky you spending a couple of weeks in Spain and Portugal -- we hope you had a great vacation. We look forward to providing our SIM Card to you again in the future. Thanks again.

Beth 2023.03.20

     

Great support We had no problem getting this activated for our trip. When my daughter had some problems getting her top up to work, they were super responsive via email and What’s app. Would not hesitate to use again. I only wish they had an eSIM since my new phone no longer supports a card.

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Reply from My UK SIM Card 2023.03.23

Thank you for your kind words, Beth! We are glad to hear that you had a great experience with our support team. We are always looking for ways to improve our services, so we will take your feedback into consideration. We're liaising with our upstream carrier to find out when they will have eSIM, but at the moment, none of the UK telcos offer eSIM on prepaid.

Edward Ricupero 2023.01.30

     

Don't travel to Europe without this! My wife and I traveled to Spain last April and used the My UK Sim Card. My UK Sim Card could not be easier to use. Land in Europe, pop in the sim card, follow the simple activation, and you are good to go. We each had 25 GB and after 10 days still had plenty of data left. We used Google maps, Whatsapp, Instagram ect. The coverage was excellent. The communication with the company is top notch. If you have a question they have a quick response. Always friendly and helpful. I will continue to use and recommend My UK Sim Card.

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Reply from My UK SIM Card 2023.01.30

Edward, we are so glad to hear that you and your wife had a great experience with My UK Sim Card! We strive to provide the best customer service and coverage possible, and we are glad that we could make your trip to Spain even more enjoyable.

And you’re the first customer to include some photos with their review (we actually didn’t know it was possible to do that on Trustindex!).

jojuje 2022.12.07

     

UK SIM Card worked great The UK SIM card worked exactly as advertised. The UK SIM card installed easily into my IPhone SE on the flight over to the UK. I powered up the phone when landing at Heathrow. I could make calls and use my apps as usual without the need to change any settings. On the flight back to Boston I installed my original SIM card, powered up the phone in Boston and everything was back as usual without needing to change any settings. I found it was easier to use Facetime rather than training everyone back home to use my new phone number. I had asked for the new phone number in advance of my flight so that I could give the new phone number to the taxi company. They called me ten minutes after I landed. It was a relief to have this UK phone number. I'll use the UK SIM card again.

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Reply from My UK SIM Card 2022.12.08

Thank you for this thorough and thoughtful review. We're glad to know My UK SIM Card worked so well for you, and we'd be delighted to see you as a returning customer.

Lynn Hembel 2022.09.08

     

This is is the second time I've purchased from MY UK SIM Card and again, it worked perfectly. This time I used it exclusively in Poland (Krakow and Zakopane) and Germany (Frankfurt and Munich airports) and had superb connectivity. 12GB of data for a ten day trip and I used less than 6GB uploading content to Instagram multiple times per day and hot spotting with my partner and to my laptop. This was a much cheaper option for me than purchasing a comparable international data plan from my US Cellular carrier. Will definitely purchase again!

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Reply from My UK SIM Card 2022.09.08

Hi Lynn thank you for this thoughtful and thorough review, it’s greatly appreciated. And thanks for being a repeat customer.

Michelle G 2022.07.20

     

This is my 4th UK SIM card and it’s flawlessly easy….except when the flaw is on my end. This time, I spaced the (super easy and clear) activation instructions to do it in advance of reaching Europe and installing the new SIM card. Again, the directions are super clear and easy about what to do in that case. I sent a WhatsApp to customer service and they had me up and running within moments. Excellent service…product and support. Why would you use anyone else??

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Reply from My UK SIM Card 2022.07.20

Thanks Michelle, and great to know you’re a happy repeat customer. Our WhatsApp Support Team are always highly responsive. Have a fantastic European vacation!

Antoine Bolduc 2022.07.08

     

When we landed in Europe, we had a few problems setting up our SIM cards, as the data would work but not the texting or calling. It may have been an issue on our side, but nevertheless, we wrote to their support team on Whatsapp and had an immediate answer and assistance. The person there solved our problem and now our SIM cards work perfectly fine! Great customer service.

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Reply from My UK SIM Card 2022.07.08

Hi Antoine thanks for the review. Great to know that our 24/7 WhatsApp Support Team were able to quickly fix the issue.

Molly J 2022.05.07

     

Was in Ireland and the UK for a couple of weeks. This sim card was just plug and play - worked right from the get go. A few days later, I did run into a problem and the service staff solved it for me quickly and to my favor. I would recommend these guys for sure and would use their service again in a heartbeat.

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Reply from My UK SIM Card 2022.05.07

Hi Molly thanks for the review. It’s so awesome we can once again travel and it sounds like My UK SIM Card worked exactly as it should.

Shaina Prakash 2022.01.10

     

I ordered a SIM Card with priority shipping, have not received the order yet. And when I try to call the number, it is always busy. Totally unsatisfied with the purchase. EDIT : I did send an email on 6th asking for tracking info. After this review, I did receive the tracking info, Thank you for the response. Priority shipping order placed on Jan 4th and received the package on Jan 9th.

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Reply from My UK SIM Card 2022.01.08

Hi Shaina. Sorry to hear this.

I can see you placed your order on Tuesday this week (1/4) with 2-3 day priority shipping. Orders are shipped next business day i.e., 1/5 so today is only the 3rd day.

If you can email us through any of the email addresses on our website we’ll be able to send your tracking number and work out where your order is.

Anny 2021.11.29

     

I recently traveled to the UK and I was relying on my international roaming service from my US-based provider, which quickly became problematic as I had to constantly re-up my data and international calling features. I reached out to Nick online who went above and beyond to provide me with a UK SIM card on the same day and even called MyThree when there were severe activation issues. Kudos to Nick for making my stay more comfortable and worthwhile! Would highly recommend :)

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Reply from My UK SIM Card 2021.11.29

Hi Anny, thanks for this review. Your purchase was indeed unique in that you were already here in London and wanted to buy our SIM Card. We were delighted to be able to meet you in person to deliver your My UK SIM Card and then help with the activation.

Ian Norris 2021.09.16

     

The process for getting set up with a SIM card for use in the UK was very simple and, even though the timing of my trip complicated receiving the SIM card, the folks at MY UK SIM card were very communicative and helpful, and provided a suitable alternative solution. The SIM card took until the next day to activate fully which, apparently, wasn’t supposed to happen but it wasn’t an issue for me and was a very simple activation process. The plan included with the SIM card has been more than enough for my needs, even with a vpn being connected for much of the time, and streaming music and videos online without the use of wifi. I am very happy with the service provided and the doors that were opened because I could use my phone freely while abroad.

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Reply from My UK SIM Card 2021.09.16

Thanks for such a detailed and thorough review Ian.

Sean Morris 2021.08.06

     

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Reply from My UK SIM Card 2021.08.06

Thanks for the 5 stars Sam! 😀