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I bought a new Toro Snowmaster 824QXE just over two years ago. I absolutely love the ease of use and performance of this snowblower. Last night while blowing heavy snow and ice the motor still ran but the wheels didn’t drive or the snow propellor turn. I took my Toro to L&S for repair. They not only fixed it the same day, they also got approval of warranty even though I had actually passed the warranty deadline. Excellent service, and I have it back in time to handle the storm coming on Friday!
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Wonderful service and friendly help in getting me into our new Toro zero turn mower. Highly recommend!
Reply from L&R Lawn Equipment & Repair
2023.01.09
We try to provide the best advice and recommendations based on our customers needs. Thank you for placing your trust in us. Please be sure to let us know if you ever have a problem or concern, we are here to help, especially after the sale.
Unbelievable service. In and out late in the day. Fixed a Toro snowblower and I petted some great dogs while I waited. Best in Lake Country.
Reply from L&R Lawn Equipment & Repair
2023.01.09
Thank you. Our furry customer reps, Riley and Koby, always make sure we provide the best experience for everyone. Glad we could help.
Made the drive up on Labor Day hoping to see an Exmark Zero Turn out on the lot that I could look at. While my wife and I were looking Steve Jr actually came out and offered to get the keys if I wanted to drive it. He was there working on paperwork and said he didn’t want to ignore us. Over and above on a holiday. If it turns out my mower isn’t repairable and I need to buy, L&R is going to be my first stop.
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I recently purchased a portable Generac generator from a different dealer. When I took it out of the box and followed the starting instructions, it did not start. I followed the troubleshooting instructions in the manual, and still nothing. I called support and they had me do the same procedures. Still nothing. They gave me the numbers for a few of their dealers that could fix it under warranty. The 3 places that I called would not do the work. At this point I did not have much faith in the product or the company and took it back to Menards, they refused to take it back! Can you say "customer service?" They can not! I called support back and told them of my adventures and they gave me one more number, for L&R.
WOW!!! I dropped it off expecting it back in 2-3 weeks. I received a text at 8:07 saying that it was done!!! THANK you STEVE!! He made Generac look good. If you ever need anything for your yard, BUY IT FROM L&R!! Buy Local!
Roy
Purchased my X304 from L&R years and years ago. Every year after year my mower goes in for servicing and storage. How nice it is to have space in the garage at winter. And perfectly ready to go for the year! Highly suggested using this service.
Every year L&R team hooks me up and if I have a problem they have corrected it for me right away.
Very pleased and my neighbor now follows the same schedule with their mower.
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