Verified Company
Advertisement
Advertisement
The rooms are beautiful and neat. One thing that needs improvement is security at the entrance. As a visitor, I wasn't sure where to go and ended up in the casino site. The areas are too dark especially the entrance used for check ins.
They can do away with the carpets that probably Mangope left. It makes the hotel look old and tired. There is no ventilation in the bathrooms, no window to open or at least an extractor for fresh air
Reply from Mmabatho Palms
2024.12.17
Hi Refilwe, looks like we disappointed you. Please email us on customercare@peermont.com so we can investigate your experience further.
Advertisement
Advertisement
I'm extremely disappointed with my dining experience at Palmetto, Mmabatho Palms, Mahikeng. Unfortunately, the food quality is subpar. Meals are often served cold, lacking flavor and attention to detail.
Their cocktails fall short as well, being overly simplistic and under-poured. On occasion, they seem to contain little to no alcohol, merely juice. When brought to the bartender's attention, they become defensive and argumentative.
Overall, Palmetto falls short of expectations.
Reply from Mmabatho Palms
2024.11.19
Hi Roman, looks like we disappointed you. Please email us on customercare@peermont.com so we can investigate your experience further.
The Mmabatho Palms Hotel and Convention Resort in Mafikeng, South Africa, offers a range of amenities suitable for both business and leisure travelers. Here’s a brief overview of the pros and cons based on common visitor feedback:
Pros:
1. Convenient Location: Located near the center of Mafikeng, it’s ideal for events, conventions, and access to local attractions.
2. Convention Facilities: The hotel is well-equipped for conferences and events, making it a popular choice for business travelers.
3. Casino and Entertainment: The on-site casino provides entertainment options, and there’s often a vibrant nightlife scene.
4. Dining: The hotel offers a variety of dining options with decent reviews for its range of cuisines.
Cons:
1. Outdated Decor: Some guests feel that the hotel could use an update, as some of the rooms and facilities feel worn.
2. Service Quality: Reviews are mixed on service, with some guests reporting issues with responsiveness and room maintenance.
3. Pricing: For some, the rates seem high for the level of accommodation provided, especially if expecting a more modern setup.
Overall Rating
Guest ratings generally place it around 3.5 to 4 stars out of 5. It’s appreciated for its location and amenities, though some improvements in decor and service could make it a more appealing stay.
Reply from Mmabatho Palms
2025.01.14
Hi Mzwandile, thank you for your 4-Star review!
Advertisement