R Mitchell (Glass) Limited Reviews

R Mitchell (Glass) Limited Reviews

4.7

Excellent - based on 93 reviews

www.mitchellglass.co.uk
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (93)
Harry Howland
Harry Howland
2024-02-27
Jamie started the process nice and smoothly and the fitters ended the job with a top finish! The fitter took a full day to do the job to a high quality and left the place immaculate and clean when they left. Delighted with the end product!
Reply from R Mitchell (Glass) Limited 2024-02-28
Thank you for your fantastic review! We're glad to hear Jamie and our fitting team ensured a smooth process and excellent finish. Delighted you're pleased with the end product and the cleanliness maintained. Looking forward to serving you again!
Guy Gibson
Guy Gibson
2024-02-07
Excellent workmanship and service, installation of windows hassle free and workers polite and tidy.
Reply from R Mitchell (Glass) Limited 2024-02-08
Thank you for your glowing review! We're thrilled to hear about your satisfaction with the workmanship and service during your window installation. Our team takes great pride in being polite, tidy, and hassle-free. Your feedback is greatly appreciated.
Dominique Dumont
Dominique Dumont
2024-02-05
Mitchell's fitted much of my house with new windows.I chose them due to their 10 year warranty, their reputation in the community, the quality of their windows and their installers are in-house, not sub-contracted. Their lead engineer is very knowledgeable, their installers were very professional and conscientious. They were respectful of my home and left a clean space. The windows look great and so far, from what I can see, they are well installed and high quality. Overall I am very pleased with my experience.
Reply from R Mitchell (Glass) Limited 2024-02-07
We're delighted to read your review and hear about your positive experience with our in-house team. Thank you for recognizing the quality of our windows and the professionalism of our staff. We're proud to have earned your trust and satisfaction, and we're here for you should you need anything in the future.
Laura Smith
Laura Smith
2024-02-05
Very efficient and lovely job done
Reply from R Mitchell (Glass) Limited 2024-02-07
Thank you.
Gwen Andrew
Gwen Andrew
2024-02-05
Having experienced an ingress of water at the bottom of my front door during the dreadful storms, I contacted Mitchell Glass to ask if this was normal. They got back straight away to arrange a suitable time to visit. Their representative, Craig, explained why this may have occurred and undertook a few procedures to prevent this happening again. Great service without any hassle.
Reply from R Mitchell (Glass) Limited 2024-02-07
Thank you for taking the time to leave us a review. We're glad we could quickly address and resolve the water ingress issue at your front door, especially after the recent storms. It's great to hear that Craig's service met your expectations.
Ally Robb
Ally Robb
2024-02-05
Great service from beginning to end. Quality product at a fair and competitive price. Local company giving an honest and upfront service. Good communication throughout and follow up service excellent too. Will be returning to get future work done to roles replace some doors.
Reply from R Mitchell (Glass) Limited 2024-02-07
Thank you for your kind words and for choosing Mitchell Glass. We're delighted to hear about your satisfaction with our service, product quality, and pricing. Our commitment is to maintain open, honest communication and provide excellent follow-up service. We look forward to assisting with your future door replacements and any other projects you have in mind.
Yasmin Wolff
Yasmin Wolff
2024-01-31
Great service provided by the Mitchell Glass team! From start to finish they were very helpful with the design and installation of a fire escape window. Very punctual and extremely tidy in their work. Would definitely recommend.
Reply from R Mitchell (Glass) Limited 2024-02-03
Thank you. We're glad you're satisfied with our service and appreciate your recommendation.
Ellie Clarke
Ellie Clarke
2024-01-31
I love my new windows, really good quality and the fitting team were really friendly. I am so happy to have a family company who survey, fabricate, fit and warrantee their work. The other comparison companies did not offer measuring or fitting and therefore now warrantee. Thanks again, Ellie
Reply from R Mitchell (Glass) Limited 2024-02-03
Thank you. Delighted you love your new windows and our service. Appreciate your support for our family business :)
Arran Gannicott
Arran Gannicott
2024-01-22
Reply from R Mitchell (Glass) Limited 2024-01-22
Thank you for your review.
meena brock
meena brock
2024-01-12
Very helpful and friendly service from the team. The Composite Door I recieved is excellent quality and a beautiful design. It was fitted expertly by freindly fitters who left the area spotless and the door looks amazing. Very happy with my purchase.
Reply from R Mitchell (Glass) Limited 2024-01-17
Thank you for your wonderful feedback! We're delighted to hear you're pleased with your new Composite Door and the service provided by our team. Knowing that the quality, design, and expert fitting met your expectations is fantastic. We take great pride in leaving our work areas spotless and are thrilled that the door looks amazing in your home.
David Ross
David Ross
2024-01-10
We had problems with water ingress into our conservatory. Bruce came out for a check over to ascertain the cause. He did some exploratory work and arranged to come back to rectify the problem. He kept in touch personally all the way through the process, which has been completed successfully, under guarantee.
Reply from R Mitchell (Glass) Limited 2024-01-11
Thank you for your feedback. Pleased to hear Bruce resolved your conservatory's water ingress issue under guarantee. Your satisfaction is our priority.
Chris Bryan
Chris Bryan
2024-01-06
very efficient and friendly service.
Reply from R Mitchell (Glass) Limited 2024-01-08
Thanks for the great review! We're happy to hear you enjoyed our service. Looking forward to assisting you again.
Ray Moore
Ray Moore
2024-01-05
Excellent service from first appointment through to fitting. Superb product and expertly fitted. Extremely pleased with result.
Reply from R Mitchell (Glass) Limited 2024-01-08
We're delighted to hear about your excellent experience, from the initial appointment to the fitting. It's wonderful to know you're extremely pleased with the results. Thank you for choosing us and for sharing your positive feedback.
myles wheatley
myles wheatley
2023-12-30
Excellent service and windows installed quickly and professionally
Reply from R Mitchell (Glass) Limited 2024-01-08
Thank you for your review. We're thrilled to hear you were pleased with our service and the quick, professional installation. Your feedback is greatly appreciated
Marjorie Hume
Marjorie Hume
2023-12-28
Excellent service.... problem- no hassle phone back quickly! I trust this company and the people who come out to me quickly..very efficient - second problem (unrelated)dealt with equally quickly and efficiently
Reply from R Mitchell (Glass) Limited 2023-12-07
We're very grateful for your positive feedback and are delighted that you experienced excellent service with our team. Knowing that you trust us and find our response times efficient is incredibly rewarding. We take pride in being hassle-free and always there when you need us. Thank you for placing your trust in Mitchell Glass.
Myra Robinson
Myra Robinson
2023-12-22
This company is superb. We had a very helpful consultation, followed by 3 workmen who were all very skilled and likeable, doing all the work in the same day, from removing the old windows and door, fitting new ones, then disposing of all rubbish and leaving the room very tidy. The new windows have been much admired and someone else in the same block of flats copied us, surely a very good advert. Mitchell Glass are not the cheapest, but definitely the best!
Reply from R Mitchell (Glass) Limited 2023-12-29
We're delighted to read your review and thrilled that you found our service superb. It's great to hear that our team's skill and friendliness shone through, ensuring a smooth and tidy installation. Knowing that our work has been admired and even inspired others in your block is incredibly rewarding. While we strive to offer competitive pricing, we believe in the value of quality and are glad you see us as the best in what we do. Thank you for choosing Mitchell Glass, and we look forward to serving you and your community in the future.
Sion Williams
Sion Williams
2023-12-22
Excellent service and exceptional finish. Thank you
Reply from R Mitchell (Glass) Limited 2023-10-30
Thank you for your positive review. We're delighted to hear you were pleased with our service and the quality of our work.
edward knowles
edward knowles
2023-12-21
Over 2 different properties and pribably 6+ different installations ( windows doors and conservatories) I have had nothing but exemplary service from Mitchells.
Reply from R Mitchell (Glass) Limited 2023-12-29
Thank you for your loyal support and fantastic feedback. We're thrilled to have provided exemplary service for your various installations. Your satisfaction is our top priority, and we look forward to assisting you in the future.
Robert Millar
Robert Millar
2023-12-21
Always helpful and patient, a pleasure to do business with. Products are excellent quality and delivered and fitted as promised.
Reply from R Mitchell (Glass) Limited 2023-04-28
Thank you so much for taking the time to leave us such a glowing review! We're delighted to hear that you had a positive experience with our team at Mitchell Glass. Our main goal is to provide our customers with first-class products and outstanding service, and we are so pleased that we could meet your expectations.
Sam MacNicol
Sam MacNicol
2023-12-20
The full experience with Mitchell Glass in all departments was first class from start to finish: sales calls through to follow up sales, admin, timely booking and installation itself. The company came recommended to me by someone who had worked a long time in the buildings industry (and a good recommendation it turned out to be). Ours was a tricky patio doors installation, due to installation location on 1st floor, as well as due to previous floor damage caused by water leaking through old doors and a delicate triangular window framework above the doors, which we were thankfully able to keep. Other more expensive quotes would have had us ripping out and replacing all the above (fairly new!) windows framework. MG came in at a very competitive and realistic price, no pricing nonsense compared to others. Survey process was sound and competent. Installation guys were all brilliant every step of the way, including keeping us well informed as unexpected snags were hit, due to the state of our previous doors' base. Door Materials and accessories are all of sound quality and the extra finishing touches in terms of beading, gap filling and keeping all surrounds seamless were all superb and much appreciated. The team went the extra mile to ensure that the areas under the doors would not be affected by the same water leakage issues that previous installations and joinery work had not designed or catered for over the years. All in all, a very professional and impressive job, thanks!
Reply from R Mitchell (Glass) Limited 2023-12-21
Thank you for your fantastic review. It's wonderful to know that the recommendation you received lived up to your expectations. We're delighted our service, from sales to installation, met your needs, especially with the unique challenges of your patio doors project. Our team prides itself on quality workmanship and solutions, so your appreciation is greatly valued. We look forward to any future projects.