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Reviews ( 3490 )
Yves
2024.03.08
Verified
Wonderful
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Kerstin
2024.03.08
Verified
Wonderful
Emmett
2024.03.07
Verified
Wonderful
Vähätalo
2024.03.07
Verified
☺Siistiä ja kaunista
Reply from Gran Hotel Miramar GL
Dear Vähätalo,
Thank you very much for your words about our hotel! It is always a real pleasure to receive such positive comments.
Every day we strive to provide an exceptional experience for our guests and this kind of feedback is the best of our rewards.
We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Libuse
2024.03.07
Verified
Exceptional
☺ I loved staying in this hotel and everything was perfect.
Reply from Gran Hotel Miramar GL
Dear Libuse,
Thank you very much for your comments! Our main goal is to meet our guests' needs and expectations; therefore, it is our real pleasure to know that you enjoyed so much your stay with us.
We are looking forward to serving you again very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
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Lisa
2024.03.07
Verified
Exceptional
Robin
2024.03.06
Verified
Wonderful
☺ Excellent staff very clean.breakfast brilliant.
Reply from Gran Hotel Miramar GL
Dear Robin,
Thank you very much for your words. We are delighted to know that we have met your expectations, and we are especially proud of your words about our staff. They are responsible for giving soul to our establishment and creating memorable stays for our guests.
We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Monica
2024.03.06
Verified
Magnifica vacanza sul mare in splendido ed elegante Hotel
☺La palestra è eccellente
Ottimo ed esclusivo il Ristorante
Bellissima struttura
Pulizia eccellente
☹Metterei il bollitore in ogni camera
Reply from Gran Hotel Miramar GL
Dear Monica,
Thank you so much for taking the time to share your opinion with us and dedicating this great review to us.
We work with love and passion on what we pride ourselves on; the full satisfaction of our guests and creating memorable stays for them.
We look forward to the pleasure of serving you for many years to come. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Chiara
2024.03.06
Verified
Exceptional
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Stephan
2024.03.06
Verified
Very Good
Tim
2024.03.06
Verified
Angenehme Urlaubstage mit nicht ganz perfektem Start in den Tag.
☺Die Lage am Strand, das beeindruckende Gebäude und die Sauberkeit vom Hotel und der gesamten Anlage.
Sehr grosszügige Zimmer und stets freundliche und hilfsbereite Mitarbeiter.
☹Frühstück war umfangreich aber passte nicht zum Niveau vom Hotel. Joghurt und Frühstücks-Cerealien waren einfach in den Verpackungen hingestellt, kalte Spiegeleier statt frisch zubereiteter. Zudem ist der Speiseraum sehr steril und erinnert an eine bessere Kantine.
Einige Details die auch nicht zu einem hochwertigem Hotel passen: die mit alten Klebestreifen „verzierte“ Infotafel im Fahrstuhl hat die Wettervorschau von irgendwo angezeigt - aber nicht die lokale; die Übersichtsseite des Hotel auf dem Fernseher war in 3 Sprachen bunt gemischt und die Waschbecken im Bad sind unpraktisch tief.
Reply from Gran Hotel Miramar GL
Dear Tim,
Thank you very much for your comments and for taking the time to share your experience with us.
We are pleased to know that you have generally enjoyed our services and facilities, but please know that we have taken good note of your suggestions, it is this type of feedback that help us to improve and focus our attention on those aspects that need it most.
We hope that these small details do not prevent you from coming back to visit, we will be delighted to serve you again. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Janusz
2024.03.06
Verified
Exceptional
Karina
2024.03.06
Verified
Exceptional
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Lauretta
2024.03.06
Verified
A perfect place for an escape from life
☺ Absolutely stunning. Celebrating a bday and it was perfect. The staff were welcoming and extremely helpful
☹ NA
Reply from Gran Hotel Miramar GL
Dear Lauretta,
Thank you very much for the great review of our hotel! We are so glad for hearing so nice words about our service; our teams will be encouraged by your remarks!
Now we are looking forward to serving you again very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Susan
2024.03.05
Verified
Exceptional
Sergey
2024.03.05
Verified
Wonderful
Jean-pascal
2024.03.05
Verified
Parfait
☺Presque tout
☹Le sauna et la piscine intérieure un peu cher
Reply from Gran Hotel Miramar GL
Dear Jean-Pascal,
Thank you very much for taking the time to share your experience with us.
We are so glad that you enjoyed your stay at Gran Hotel Miramar! And we hope you will continue to visit us many times.
We hope to have the pleasure of serving you again very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
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Donegan
2024.03.05
Verified
I’ll be back!!
☺ Pool bar, rooftop bar.. staff were excellent
Reply from Gran Hotel Miramar GL
Dear Donegan,
Thank you for your valuable feedback!
We appreciate your comments and will continue to strive for excellence. We are delighted to hear that you had a wonderful stay with us and look forward to serving you for many years to come.
In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Seyed
2024.03.05
Verified
It was good and pleasant, but couple of small issues this time with our stay.
☺ Location and good services.
☹ This was our second stay at this hotel.
They have had to change the room as sewage smells was coming from bath plug hole. Was a bit disappointed. There was also an issue with lights coming into the bedroom from a window between the bathroom if you put light on while using the bath room.
They put a cover but did not stay in place.
Reply from Gran Hotel Miramar GL
Dear Seyed,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
In addition, we would like to thank you for the very good rating you gave us after all. We work hard to deliver an exceptional guest experience, and even though in some aspect we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Until then, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations
Seyed
2024.03.05
Verified
Very happy with our stay in this beautiful Hotel
☺ Location, Staff. Excellent services. Exceeded expectations.
☹ NA
Reply from Gran Hotel Miramar GL
Dear Seyed,
Thank you so much for taking the time to share your opinion with us and dedicating this beautiful review to us.
We work with love and passion on what we pride ourselves on; the full satisfaction of our guests and creating memorable stays for them.
We are delighted to know that we have met your expectations and hope to have the pleasure of welcoming you back very soon. In the meantime, please accept our warmest regards,
Yours sincerely,
Maria Naranjo - LHW Ambassador & Head of Public Relations