Verified Company
Horrible place nasty workers and poor service and disrespectful people. I went to pick up 2 separate orders I made through the phone and the lady made me pay with my card for it all, after I informed her it was separate she lashed out on me yelling at me trying to force me to do it her way and at the end she Insulted me by calling me "cosita" while handing me my food. Very unprofessional careless and thoughtless of this woman. This is a place of business and she doesn't respect it or their customers even less the owners. Never going back.
Reply from Migueleño Restaurant
2025.10.01
We appreciate your feedback, Realtwod, and we're truly sorry to hear about your experience. Your concerns are important to us, and we will address them to improve our service. Thank you for sharing your thoughts.
Fui a este restaurante y me encontré con una práctica que me parece muy poco clara y posiblemente ilegal. Los meseros hacen la cuenta a mano sin poner los precios de cada plato al lado.
En mi caso, el papel de la orden decía $29, pero en el recibo de la tarjeta me cobraron $30.16. El recibo tampoco estaba detallado con cada ítem ni precio, solo aparecía el total. Esto genera desconfianza, porque uno no sabe realmente cuánto cuesta cada cosa que pidió ni por qué el total cambia.
Un restaurante debería siempre entregar un recibo automatizado y detallado, con cada producto, su precio individual, los impuestos y el total. Cobrar con cheques escritos a mano y sin transparencia no es justo para el cliente.
Recomiendo a otros clientes que revisen bien su cuenta antes de pagar. La transparencia en los precios es un derecho básico, y los negocios deberían cumplirlo siempre.
The food didn’t have any flavor!!! Service was awful!!! We were the only one in the restaurant and the waitress never came to us not even once… una piña colada con alcohol $17 like whyyyy? Almost 100 dollars for 2 plates of rice , beans and meat and 2 piña colada.. not going back..
Reply from Migueleño Restaurant
2025.05.20
Wanda, we appreciate your feedback and are truly sorry to hear about your experience. It sounds like we missed the mark on both flavor and service, which is not what we strive for at Migueleño Restaurant. Your comments about the pricing and the drinks are also noted; we aim to offer value along with quality. We would love the opportunity to make this right if you decide to give us another chance in the future. Thank you for sharing your thoughts.
